TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from TURBO TAX IS AWESOME. I USED TURBO TAX FULL SERVICE FOR 2020 TAXES AND AGAIN FOR 2021 TAXES. MY RETURN INCLUDES A INVESTMENTS, A SHORT TERM RENTAL BUSINESS AND 2 IRAs. I WANT TO BE CONFIDENT THAT MY RETURNS --INCLUDING 2 STATE RETURNS--IS DONE CORRECTLY, AND SARAH GAVE ME THAT CONFIDENCE.
Date published: 2022-05-23
Rated 4 out of 5 by from Awesome It was good and kinda hard for me, but I got it thanks
Date published: 2022-05-23
Rated 5 out of 5 by from Turbo was Great! It was easy and it takes you step by step very efficient and i will continue to use Turbo because it is very affordable.
Date published: 2022-05-23
Rated 2 out of 5 by from Not the greatest My review isn't a good one no help even when I paid for it they pretty much told me to figure it out by myself. Then I was told my taxes were done and filed when in fact they were not. I only found out because money didn't Come out of acct so I called in again!
Date published: 2022-05-23
Rated 5 out of 5 by from Turbotax is awesome Martin provided outstanding customer service and connected me with the best tax professional I have ever encountered. It was an exceptional experience getting my taxes completed with Michelle. It seemed an insurmountable task this year, certainly daunting without her help but she made everything easy and convenient.
Date published: 2022-05-23
Rated 5 out of 5 by from Very easy! I had a problem with filing, but your experts helped me out!
Date published: 2022-05-23
Rated 5 out of 5 by from She handled everything very well My tax person was very professional and keep in touch with me knowing that I’m a very busy person I thank hit for that
Date published: 2022-05-23
Rated 5 out of 5 by from Turbo tax is excellent Very easy to use and gives you all the options you need to complete your taxes the right way
Date published: 2022-05-23
Rated 5 out of 5 by from Lynne Was Wonderful While it took over a week for me to be matched with a full-service accountant; once Lynne got my file she was on it and more than made up for my file falling through the cracks. She was helpful, had high communication and I appreciated working with her. If able to request, I would like to work with her again next year.
Date published: 2022-05-23
Rated 5 out of 5 by from Paul from TurboTax made my life so much easier. I did the tax expert filing option with TurboTax and my dedicated tax expert, Paul, was great!
Date published: 2022-05-23
All TurboTax® Offerings Reviews - Page 211
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS AWESOME. I USED TURBO TAX FULL SERVICE FOR 2020 TAXES AND AGAIN FOR 2021 TAXES. MY RETURN INCLUDES A INVESTMENTS, A SHORT TERM RENTAL BUSINESS AND 2 IRAs. I WANT TO BE CONFIDENT THAT MY RETURNS --INCLUDING 2 STATE RETURNS--IS DONE CORRECTLY, AND SARAH GAVE ME THAT CONFIDENCE.
Date published: 2022-05-23
Rated 4 out of 5 by from Awesome It was good and kinda hard for me, but I got it thanks
Date published: 2022-05-23
Rated 5 out of 5 by from Turbo was Great! It was easy and it takes you step by step very efficient and i will continue to use Turbo because it is very affordable.
Date published: 2022-05-23
Rated 2 out of 5 by from Not the greatest My review isn't a good one no help even when I paid for it they pretty much told me to figure it out by myself. Then I was told my taxes were done and filed when in fact they were not. I only found out because money didn't Come out of acct so I called in again!
Date published: 2022-05-23
Rated 5 out of 5 by from Turbotax is awesome Martin provided outstanding customer service and connected me with the best tax professional I have ever encountered. It was an exceptional experience getting my taxes completed with Michelle. It seemed an insurmountable task this year, certainly daunting without her help but she made everything easy and convenient.
Date published: 2022-05-23
Rated 5 out of 5 by from Very easy! I had a problem with filing, but your experts helped me out!
Date published: 2022-05-23
Rated 5 out of 5 by from She handled everything very well My tax person was very professional and keep in touch with me knowing that I’m a very busy person I thank hit for that
Date published: 2022-05-23
Rated 5 out of 5 by from Turbo tax is excellent Very easy to use and gives you all the options you need to complete your taxes the right way
Date published: 2022-05-23
Rated 5 out of 5 by from Lynne Was Wonderful While it took over a week for me to be matched with a full-service accountant; once Lynne got my file she was on it and more than made up for my file falling through the cracks. She was helpful, had high communication and I appreciated working with her. If able to request, I would like to work with her again next year.
Date published: 2022-05-23
Rated 5 out of 5 by from Paul from TurboTax made my life so much easier. I did the tax expert filing option with TurboTax and my dedicated tax expert, Paul, was great!
Date published: 2022-05-23
All TurboTax® Offerings Reviews - Page 211