TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from EASY but my return is GONE Simple and easy. I just wish the entirety of my return wasn't given to you.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Premium Every year I have filed my taxes with TurboTax, it gets easier and easier. Very thorough and covers all situations one may incur in their financial situations.
Date published: 2023-04-17
Rated 5 out of 5 by from I recommend Turbo Tax Online I have used Turbo Tax online for several years and it is very easy to use.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Great Great walk through with all the necessary questions asked
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax is TERRIBLE Not only did you butcher my deductions leading me to owe almost $1,000, but you also surprise me with a payment at the end that I never agreed to! I even forewent using your terrible "Live Chat" with a bot so I wouldn't be charged. Awful, sketchy company. Used to be a quality service.
Date published: 2023-04-17
Rated 4 out of 5 by from Very good It was easy to use, thought there would be more deduction.
Date published: 2023-04-17
Rated 4 out of 5 by from Not perfect, but much better than doing it myself. I have been a TurboTax user for 8 years and feel that it really helps me to navigate the murky waters of our ridiculously complex tax system. My only complaint is that they seemed more focused on trying to steer me to upgraded versions and "partner" businesses.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax - Easy to Use Turbo tax is very user-friendly! .................................
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is great Turbo tax was great! was very user friendly for anyone to use.
Date published: 2023-04-17
Rated 5 out of 5 by from Great TurboTax Very simple and user friendly. As a first time filer I'm so glad I went with TurboTax, it made the whole process extremely easy and free of stress.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2098
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from EASY but my return is GONE Simple and easy. I just wish the entirety of my return wasn't given to you.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Premium Every year I have filed my taxes with TurboTax, it gets easier and easier. Very thorough and covers all situations one may incur in their financial situations.
Date published: 2023-04-17
Rated 5 out of 5 by from I recommend Turbo Tax Online I have used Turbo Tax online for several years and it is very easy to use.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Great Great walk through with all the necessary questions asked
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax is TERRIBLE Not only did you butcher my deductions leading me to owe almost $1,000, but you also surprise me with a payment at the end that I never agreed to! I even forewent using your terrible "Live Chat" with a bot so I wouldn't be charged. Awful, sketchy company. Used to be a quality service.
Date published: 2023-04-17
Rated 4 out of 5 by from Very good It was easy to use, thought there would be more deduction.
Date published: 2023-04-17
Rated 4 out of 5 by from Not perfect, but much better than doing it myself. I have been a TurboTax user for 8 years and feel that it really helps me to navigate the murky waters of our ridiculously complex tax system. My only complaint is that they seemed more focused on trying to steer me to upgraded versions and "partner" businesses.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax - Easy to Use Turbo tax is very user-friendly! .................................
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is great Turbo tax was great! was very user friendly for anyone to use.
Date published: 2023-04-17
Rated 5 out of 5 by from Great TurboTax Very simple and user friendly. As a first time filer I'm so glad I went with TurboTax, it made the whole process extremely easy and free of stress.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2098