TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by
Fred Farkleberry from
Experience
It seems that I need to understand more about taxes in order to navigate. Received a lot of chat and in-person help. Still, I made an error on my PA taxes. An expert from TurboTax told me I should pay PA taxes on my Traditional IRA Annuity. The holder of the annuity disagreed. Finally heard from PA that I don't owe the taxes but they were withdrawn already from my bank account. Contacted TurboTax again and talked with Jorge, who was helpful and walked me through my PA return and apply for a refund.
Date published: 2023-04-27
Rated 1 out of 5 by
Mjmcc521 from
Terrible
I had to correct one thing on tax forms but it was sent back to me 4 times.
Date published: 2023-04-27
Rated 5 out of 5 by
Shaeman from
turbo tax review
I have used turbo tax for many years now and it works great with my busy schedule. Affordable and easy to use. Definitely will use in the future
Date published: 2023-04-27
Rated 5 out of 5 by
null from
Super helpful and easy!
My first time filling out the taxes by myself, and TurboTaxes made it easy and straightforward. Have answers to all my questions, without the need to contact customer service. Everything is just on the website! I loved it.
Date published: 2023-04-27
Rated 5 out of 5 by
23 duck from
23
great company easy to us . very time consuming . waist of time.
Date published: 2023-04-27
Rated 5 out of 5 by
Gageito from
love turbo tax
Turbo Tax makes it easy to do my taxes in minutes!
Date published: 2023-04-27
Rated 4 out of 5 by
AP00 from
Great system
I like the ease of the system and the explanations
Date published: 2023-04-27
Rated 1 out of 5 by
socialworkken from
DISAPPOINTED
It was not good. This is the 6th time I have tried to resubmit and it keeps getting rejected. The error code said my AGI for 2021 was incorrrect. I have looked at it several times and it 73,363. What else do I need to do. THIS IS RIDICULOUS!
Date published: 2023-04-27
Rated 5 out of 5 by
Marcos15 from
Awesome
Made a mistake but Joshua stayed on the phone with me to fix everything
Date published: 2023-04-27
Rated 4 out of 5 by
IRS return 2022 from
Turbo Tax is accurate and convenient
Excellent, Software turboTax makes it easy to submit tax returns. Turbo Tax is cost efficient and accurate.
All TurboTax® Offerings Reviews - Page 209
Date published: 2023-04-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Fred Farkleberry from
Experience
It seems that I need to understand more about taxes in order to navigate. Received a lot of chat and in-person help. Still, I made an error on my PA taxes. An expert from TurboTax told me I should pay PA taxes on my Traditional IRA Annuity. The holder of the annuity disagreed. Finally heard from PA that I don't owe the taxes but they were withdrawn already from my bank account. Contacted TurboTax again and talked with Jorge, who was helpful and walked me through my PA return and apply for a refund.
Date published: 2023-04-27
Rated 1 out of 5 by
Mjmcc521 from
Terrible
I had to correct one thing on tax forms but it was sent back to me 4 times.
Date published: 2023-04-27
Rated 5 out of 5 by
Shaeman from
turbo tax review
I have used turbo tax for many years now and it works great with my busy schedule. Affordable and easy to use. Definitely will use in the future
Date published: 2023-04-27
Rated 5 out of 5 by
null from
Super helpful and easy!
My first time filling out the taxes by myself, and TurboTaxes made it easy and straightforward. Have answers to all my questions, without the need to contact customer service. Everything is just on the website! I loved it.
Date published: 2023-04-27
Rated 5 out of 5 by
23 duck from
23
great company easy to us . very time consuming . waist of time.
Date published: 2023-04-27
Rated 5 out of 5 by
Gageito from
love turbo tax
Turbo Tax makes it easy to do my taxes in minutes!
Date published: 2023-04-27
Rated 4 out of 5 by
AP00 from
Great system
I like the ease of the system and the explanations
Date published: 2023-04-27
Rated 1 out of 5 by
socialworkken from
DISAPPOINTED
It was not good. This is the 6th time I have tried to resubmit and it keeps getting rejected. The error code said my AGI for 2021 was incorrrect. I have looked at it several times and it 73,363. What else do I need to do. THIS IS RIDICULOUS!
Date published: 2023-04-27
Rated 5 out of 5 by
Marcos15 from
Awesome
Made a mistake but Joshua stayed on the phone with me to fix everything
Date published: 2023-04-27
Rated 4 out of 5 by
IRS return 2022 from
Turbo Tax is accurate and convenient
Excellent, Software turboTax makes it easy to submit tax returns. Turbo Tax is cost efficient and accurate.
All TurboTax® Offerings Reviews - Page 209
Date published: 2023-04-27