TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 4 out of 5 by from Excellent It does the work for me. I follow the directions down the process. I have always done my taxes and I am 73 years old. You have made it easier.
Date published: 2022-05-22
Rated 2 out of 5 by from Did not alert me to not completing my taxes! Did all the steps and paid for service. Went weeks thinking taxes were done. Logged in to check and never signed my taxes after getting receipt for service. No emails or texts to alert me that taxes were never filed.
Date published: 2022-05-22
Rated 5 out of 5 by from I Love Turbo Tax!! Very easy and help through out the entire filing process!!!
Date published: 2022-05-22
Rated 5 out of 5 by from Turbo tax service was awsome had no issues Turbo online service is the best guided me through the whole process with no issues
Date published: 2022-05-22
Rated 5 out of 5 by from Turbo Tax is the best! I am on a very fixed income and I really appreciate that Turbo Tax does not charge me to use their service.
Date published: 2022-05-22
Rated 1 out of 5 by from Turn for the worse In previous years TurboTax has been great and straightforward. I'm not sure if it's because I started my taxes late this year or what but I've faced nothing but frustration and challenges. Received a pathetic return as well.
Date published: 2022-05-22
Rated 4 out of 5 by from Had difficulty in com[leting the filing After entering our pin numbers and drivers license numbers and hitting continue, I thought I had completed the process. It wasn't until a month later that I looked for confirmation, found non and went back to submit. I know it was my error, but this year the directions were not clear to me. Even though I have successfully used TurboTax for a number of years
Date published: 2022-05-22
Rated 5 out of 5 by from Great Servir Turbo Tax Online was easy to use, very thorough, the directions were clear, and it's great value for money.
Date published: 2022-05-22
Rated 3 out of 5 by from lost my 2020 return Can not find my 2020 return that had been rejected
Date published: 2022-05-22
Rated 2 out of 5 by from It tries - kind of Filling out with a schedule K was a real pain. Also couldn't file an extension very easily. I did do an extension, but the system didn't remember that I did that. It could use some improvements. It does tend to ask questions over and over again.
Date published: 2022-05-22
All TurboTax® Offerings Reviews - Page 209
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Excellent It does the work for me. I follow the directions down the process. I have always done my taxes and I am 73 years old. You have made it easier.
Date published: 2022-05-22
Rated 2 out of 5 by from Did not alert me to not completing my taxes! Did all the steps and paid for service. Went weeks thinking taxes were done. Logged in to check and never signed my taxes after getting receipt for service. No emails or texts to alert me that taxes were never filed.
Date published: 2022-05-22
Rated 5 out of 5 by from I Love Turbo Tax!! Very easy and help through out the entire filing process!!!
Date published: 2022-05-22
Rated 5 out of 5 by from Turbo tax service was awsome had no issues Turbo online service is the best guided me through the whole process with no issues
Date published: 2022-05-22
Rated 5 out of 5 by from Turbo Tax is the best! I am on a very fixed income and I really appreciate that Turbo Tax does not charge me to use their service.
Date published: 2022-05-22
Rated 1 out of 5 by from Turn for the worse In previous years TurboTax has been great and straightforward. I'm not sure if it's because I started my taxes late this year or what but I've faced nothing but frustration and challenges. Received a pathetic return as well.
Date published: 2022-05-22
Rated 4 out of 5 by from Had difficulty in com[leting the filing After entering our pin numbers and drivers license numbers and hitting continue, I thought I had completed the process. It wasn't until a month later that I looked for confirmation, found non and went back to submit. I know it was my error, but this year the directions were not clear to me. Even though I have successfully used TurboTax for a number of years
Date published: 2022-05-22
Rated 5 out of 5 by from Great Servir Turbo Tax Online was easy to use, very thorough, the directions were clear, and it's great value for money.
Date published: 2022-05-22
Rated 3 out of 5 by from lost my 2020 return Can not find my 2020 return that had been rejected
Date published: 2022-05-22
Rated 2 out of 5 by from It tries - kind of Filling out with a schedule K was a real pain. Also couldn't file an extension very easily. I did do an extension, but the system didn't remember that I did that. It could use some improvements. It does tend to ask questions over and over again.
Date published: 2022-05-22
All TurboTax® Offerings Reviews - Page 209