TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
ljm0110 from
TurboTax was awesome!
Dreaded filing but the software made it very easy to do. Took less than 1 hour.
Date published: 2023-04-16
Rated 5 out of 5 by
Tontohead from
Turbo Tax is Awesome
Very Easy, Information was available, especially from last year's return.
Date published: 2023-04-16
Rated 2 out of 5 by
kyleisaskier from
Hidden fees
I've used TurboTax free version for 5 years with no complaints. It is quick and easy to use. I have three different sources of income per year in three separate states. For the past 3 years this has been the case, and I was able to use the product no problem. This year I lost my health insurance and had to buy a plan through Marketplace halfway through the year. When I filed my taxes TurboTax required me to upgrade to the paid version because the free version doesn't support healthcare forms. Ok. Originally shows a cost of 59$. Then it charges an addtional fee of $54 per each state return i have to file for a total of 162$ in additional fees. Ok. Final kick comes at the last step where they add a $39 processing fee. All in I am at $260 to file my taxes just because I used the health insurance marketplace this year. Huge and unexpected cost that seems purposedly misleading. I will be rethinking my options for next year, it may have cost the same amount or cheaper to hire an accountant.
Date published: 2023-04-16
Rated 3 out of 5 by
simple architect from
failed to file electronically
two years in a row, my returns could not file electronically
Date published: 2023-04-16
Rated 5 out of 5 by
mike the goldminer from
turbo tax works
had trouble e filling had to reboot computer, very frustrating
Date published: 2023-04-16
Rated 1 out of 5 by
MikeD07 from
High fees
It is great service however Turbo tax manipulate you saying id you want to apply your 1098 T form or other forms or even maximize your return you have to pay 217 dollars to them which is ridiculous. not even the deluxe service but the most expensive
Date published: 2023-04-16
Rated 1 out of 5 by
PJO522 from
Total Rip off
Turbo tax automatically has me in Deluxe and charged me $119 for a simple return.
Date published: 2023-04-16
Rated 5 out of 5 by
Trisha1968 from
TurboTax is easy and stress free!!
Easy, reliable service. Year after year TurboTax sets my mind at ease.
Date published: 2023-04-16
Rated 4 out of 5 by
Shawn516276 from
Need to have better form navigation to back track
Need to have better back track and jump forward capability.
Date published: 2023-04-16
Rated 5 out of 5 by
Richie Cee from
EASY!
Very easy to use! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
All TurboTax® Offerings Reviews - Page 2057
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
ljm0110 from
TurboTax was awesome!
Dreaded filing but the software made it very easy to do. Took less than 1 hour.
Date published: 2023-04-16
Rated 5 out of 5 by
Tontohead from
Turbo Tax is Awesome
Very Easy, Information was available, especially from last year's return.
Date published: 2023-04-16
Rated 2 out of 5 by
kyleisaskier from
Hidden fees
I've used TurboTax free version for 5 years with no complaints. It is quick and easy to use. I have three different sources of income per year in three separate states. For the past 3 years this has been the case, and I was able to use the product no problem. This year I lost my health insurance and had to buy a plan through Marketplace halfway through the year. When I filed my taxes TurboTax required me to upgrade to the paid version because the free version doesn't support healthcare forms. Ok. Originally shows a cost of 59$. Then it charges an addtional fee of $54 per each state return i have to file for a total of 162$ in additional fees. Ok. Final kick comes at the last step where they add a $39 processing fee. All in I am at $260 to file my taxes just because I used the health insurance marketplace this year. Huge and unexpected cost that seems purposedly misleading. I will be rethinking my options for next year, it may have cost the same amount or cheaper to hire an accountant.
Date published: 2023-04-16
Rated 3 out of 5 by
simple architect from
failed to file electronically
two years in a row, my returns could not file electronically
Date published: 2023-04-16
Rated 5 out of 5 by
mike the goldminer from
turbo tax works
had trouble e filling had to reboot computer, very frustrating
Date published: 2023-04-16
Rated 1 out of 5 by
MikeD07 from
High fees
It is great service however Turbo tax manipulate you saying id you want to apply your 1098 T form or other forms or even maximize your return you have to pay 217 dollars to them which is ridiculous. not even the deluxe service but the most expensive
Date published: 2023-04-16
Rated 1 out of 5 by
PJO522 from
Total Rip off
Turbo tax automatically has me in Deluxe and charged me $119 for a simple return.
Date published: 2023-04-16
Rated 5 out of 5 by
Trisha1968 from
TurboTax is easy and stress free!!
Easy, reliable service. Year after year TurboTax sets my mind at ease.
Date published: 2023-04-16
Rated 4 out of 5 by
Shawn516276 from
Need to have better form navigation to back track
Need to have better back track and jump forward capability.
Date published: 2023-04-16
Rated 5 out of 5 by
Richie Cee from
EASY!
Very easy to use! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
All TurboTax® Offerings Reviews - Page 2057
Date published: 2023-04-16