TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Is best of all tax software. The only way I know how to do my taxes. I've only tried one other software before I returned to Turbo Tax.
Date published: 2023-04-16
Rated 4 out of 5 by from Easy for my easy taxes It takes no time at all for me to do my taxes with Turbotax. The only thing keeping it from being a 5-star product are all of the ways that Turbotax tries to get you to upgrade to a paid-version of the product. Not cool!
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax 23 Easy to use and follow. Detailed and precise to help you with some things you may not be familiar with. Keeps last years information to guide you for the current year. Access to experts if need be.
Date published: 2023-04-16
Rated 4 out of 5 by from good service They help me get this done, next year just going to let them do it.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax was quick easy and convenient The ease of use and walk-through was fast and convenient
Date published: 2023-04-16
Rated 5 out of 5 by from I will ALWAYS use TurboTax So easy to use. I feel safe. Their customer service is amazing.
Date published: 2023-04-16
Rated 4 out of 5 by from Good Overall but One Suggestion This is my 3rd year using Turbotax and it continues to be intuitive and navigable for easy use. One frustrating thing that I noticed (and was assisted with but Tomeka - I apologized if I misspelled your name, going based off memory. Thank you again) is that during the process for reporting cryptocurrency, misidentified transactions that were classified as withdrawals could not be changed to transfers (which they truly were in this case). I ended up erasing the information I previously imported (directly from various crypto exchanges and wallets) and instead consolidated my crypto transactions using ZenLedger and uploaded their 8949 gains/losses form. This proved to be less confusing as it provided the exact information needed, yielding less risk of misclassification of transactions.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is great Easy to understand walks you through every step and makes me feel confident in my tax return
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax Premier 2023-Comments In general the product is very functional but expensive. The only problem that I experienced was with the Schedule K-1 (form 1065) and associated worksheets. I wanted to change (un-check) check box selections on one of the sheets and could not do it. The only fix was to delete the entire K-1 and start over from scratch. This prevented the data from prior year (2021) being imported. A real pain.
Date published: 2023-04-16
Rated 2 out of 5 by from Not as sucky as last year, but not good I resent Intuit's effort to sell me stuff while I'm filling out my return, and that they want to rip me once more for e-filing the State, and that they try to get me to pay for the State filing with clever wording ... and other stuff.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2032
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Is best of all tax software. The only way I know how to do my taxes. I've only tried one other software before I returned to Turbo Tax.
Date published: 2023-04-16
Rated 4 out of 5 by from Easy for my easy taxes It takes no time at all for me to do my taxes with Turbotax. The only thing keeping it from being a 5-star product are all of the ways that Turbotax tries to get you to upgrade to a paid-version of the product. Not cool!
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax 23 Easy to use and follow. Detailed and precise to help you with some things you may not be familiar with. Keeps last years information to guide you for the current year. Access to experts if need be.
Date published: 2023-04-16
Rated 4 out of 5 by from good service They help me get this done, next year just going to let them do it.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax was quick easy and convenient The ease of use and walk-through was fast and convenient
Date published: 2023-04-16
Rated 5 out of 5 by from I will ALWAYS use TurboTax So easy to use. I feel safe. Their customer service is amazing.
Date published: 2023-04-16
Rated 4 out of 5 by from Good Overall but One Suggestion This is my 3rd year using Turbotax and it continues to be intuitive and navigable for easy use. One frustrating thing that I noticed (and was assisted with but Tomeka - I apologized if I misspelled your name, going based off memory. Thank you again) is that during the process for reporting cryptocurrency, misidentified transactions that were classified as withdrawals could not be changed to transfers (which they truly were in this case). I ended up erasing the information I previously imported (directly from various crypto exchanges and wallets) and instead consolidated my crypto transactions using ZenLedger and uploaded their 8949 gains/losses form. This proved to be less confusing as it provided the exact information needed, yielding less risk of misclassification of transactions.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is great Easy to understand walks you through every step and makes me feel confident in my tax return
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax Premier 2023-Comments In general the product is very functional but expensive. The only problem that I experienced was with the Schedule K-1 (form 1065) and associated worksheets. I wanted to change (un-check) check box selections on one of the sheets and could not do it. The only fix was to delete the entire K-1 and start over from scratch. This prevented the data from prior year (2021) being imported. A real pain.
Date published: 2023-04-16
Rated 2 out of 5 by from Not as sucky as last year, but not good I resent Intuit's effort to sell me stuff while I'm filling out my return, and that they want to rip me once more for e-filing the State, and that they try to get me to pay for the State filing with clever wording ... and other stuff.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2032