TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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TurboTax Online
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Rated 4 out of 5 by
MCS and more from
Good
Received Error 1603 Solution: uninstall and install in default C drive Needed outside technical support to resolve and fix problem
Date published: 2023-04-16
Rated 5 out of 5 by
SeaBass Hall from
Turbo Tax is very easy for me to do!
I got all the info so fast and accurate. Everything just fell into place.
Date published: 2023-04-16
Rated 5 out of 5 by
awill9999 from
Turbotax was very quick and easy
Good service and easy to use. We appreciated that the whole process was easier than before.
Date published: 2023-04-16
Rated 5 out of 5 by
Billy Ball from
Fabulous and user friendly
The Agents were awesome! Very knowledgeable and understood I needed some guidance.
Date published: 2023-04-16
Rated 5 out of 5 by
Rodent_M from
TurboTax Premier 2022
Love using TurboTax!! Filing my taxes are always a breeze with this program. Great tutorials and help built in.
Date published: 2023-04-16
Rated 5 out of 5 by
Layze from
awesome!!
fast and easy, got back way more than expected! I think this was the easiest year filing with a dependent and 1099
Date published: 2023-04-16
Rated 2 out of 5 by
Mymoon4200 from
took my refund
I don't think it's right that I file an ez-form and you ask me to pay this much money. You took most of my refund. I don't appreciate it.
Date published: 2023-04-16
Rated 4 out of 5 by
null from
Frustrated previous user
I am frustrated that some portions of the forms keep reverting back to filing situations I had years ago but no longer apply. Software needs to ask if those situations still exist and if they don't it should delete those forms / sections.
Date published: 2023-04-16
Rated 5 out of 5 by
Taxpayer2215233697840 from
Turbo Tax
Easy and deayailed way to complete Fed and State tax forms. Only had difficulty with employer HSA contributions.
Date published: 2023-04-16
Rated 3 out of 5 by
Tom787 from
Oversimplified so much so that it is more work
I am happy to have usable software to do this. I had trouble entering one of my investment documents and did not get confirmation that it was entered or received. Each time I tried my return went down several thousand dollars. I tried to start over but the new form started at the old reduced return meaning the multiple duplicate investments were still in there somewhere. I find the software is dumbed down too much. If I knew the requirements for home office, educational expenses or some other things up front I would have known right away that I would not qualify unfortunately I had to go through lots of steps and finding documents costing lots of time only to then find out I didn't qualify. Finally I would like to be able to see the tax form any time I want rather than just at the end.
All TurboTax® Offerings Reviews - Page 2031
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
MCS and more from
Good
Received Error 1603 Solution: uninstall and install in default C drive Needed outside technical support to resolve and fix problem
Date published: 2023-04-16
Rated 5 out of 5 by
SeaBass Hall from
Turbo Tax is very easy for me to do!
I got all the info so fast and accurate. Everything just fell into place.
Date published: 2023-04-16
Rated 5 out of 5 by
awill9999 from
Turbotax was very quick and easy
Good service and easy to use. We appreciated that the whole process was easier than before.
Date published: 2023-04-16
Rated 5 out of 5 by
Billy Ball from
Fabulous and user friendly
The Agents were awesome! Very knowledgeable and understood I needed some guidance.
Date published: 2023-04-16
Rated 5 out of 5 by
Rodent_M from
TurboTax Premier 2022
Love using TurboTax!! Filing my taxes are always a breeze with this program. Great tutorials and help built in.
Date published: 2023-04-16
Rated 5 out of 5 by
Layze from
awesome!!
fast and easy, got back way more than expected! I think this was the easiest year filing with a dependent and 1099
Date published: 2023-04-16
Rated 2 out of 5 by
Mymoon4200 from
took my refund
I don't think it's right that I file an ez-form and you ask me to pay this much money. You took most of my refund. I don't appreciate it.
Date published: 2023-04-16
Rated 4 out of 5 by
null from
Frustrated previous user
I am frustrated that some portions of the forms keep reverting back to filing situations I had years ago but no longer apply. Software needs to ask if those situations still exist and if they don't it should delete those forms / sections.
Date published: 2023-04-16
Rated 5 out of 5 by
Taxpayer2215233697840 from
Turbo Tax
Easy and deayailed way to complete Fed and State tax forms. Only had difficulty with employer HSA contributions.
Date published: 2023-04-16
Rated 3 out of 5 by
Tom787 from
Oversimplified so much so that it is more work
I am happy to have usable software to do this. I had trouble entering one of my investment documents and did not get confirmation that it was entered or received. Each time I tried my return went down several thousand dollars. I tried to start over but the new form started at the old reduced return meaning the multiple duplicate investments were still in there somewhere. I find the software is dumbed down too much. If I knew the requirements for home office, educational expenses or some other things up front I would have known right away that I would not qualify unfortunately I had to go through lots of steps and finding documents costing lots of time only to then find out I didn't qualify. Finally I would like to be able to see the tax form any time I want rather than just at the end.
All TurboTax® Offerings Reviews - Page 2031
Date published: 2023-04-16