TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Good Received Error 1603 Solution: uninstall and install in default C drive Needed outside technical support to resolve and fix problem
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is very easy for me to do! I got all the info so fast and accurate. Everything just fell into place.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbotax was very quick and easy Good service and easy to use. We appreciated that the whole process was easier than before.
Date published: 2023-04-16
Rated 5 out of 5 by from Fabulous and user friendly The Agents were awesome! Very knowledgeable and understood I needed some guidance.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax Premier 2022 Love using TurboTax!! Filing my taxes are always a breeze with this program. Great tutorials and help built in.
Date published: 2023-04-16
Rated 5 out of 5 by from awesome!! fast and easy, got back way more than expected! I think this was the easiest year filing with a dependent and 1099
Date published: 2023-04-16
Rated 2 out of 5 by from took my refund I don't think it's right that I file an ez-form and you ask me to pay this much money. You took most of my refund. I don't appreciate it.
Date published: 2023-04-16
Rated 4 out of 5 by from Frustrated previous user I am frustrated that some portions of the forms keep reverting back to filing situations I had years ago but no longer apply. Software needs to ask if those situations still exist and if they don't it should delete those forms / sections.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Easy and deayailed way to complete Fed and State tax forms. Only had difficulty with employer HSA contributions.
Date published: 2023-04-16
Rated 3 out of 5 by from Oversimplified so much so that it is more work I am happy to have usable software to do this. I had trouble entering one of my investment documents and did not get confirmation that it was entered or received. Each time I tried my return went down several thousand dollars. I tried to start over but the new form started at the old reduced return meaning the multiple duplicate investments were still in there somewhere. I find the software is dumbed down too much. If I knew the requirements for home office, educational expenses or some other things up front I would have known right away that I would not qualify unfortunately I had to go through lots of steps and finding documents costing lots of time only to then find out I didn't qualify. Finally I would like to be able to see the tax form any time I want rather than just at the end.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2031
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good Received Error 1603 Solution: uninstall and install in default C drive Needed outside technical support to resolve and fix problem
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is very easy for me to do! I got all the info so fast and accurate. Everything just fell into place.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbotax was very quick and easy Good service and easy to use. We appreciated that the whole process was easier than before.
Date published: 2023-04-16
Rated 5 out of 5 by from Fabulous and user friendly The Agents were awesome! Very knowledgeable and understood I needed some guidance.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax Premier 2022 Love using TurboTax!! Filing my taxes are always a breeze with this program. Great tutorials and help built in.
Date published: 2023-04-16
Rated 5 out of 5 by from awesome!! fast and easy, got back way more than expected! I think this was the easiest year filing with a dependent and 1099
Date published: 2023-04-16
Rated 2 out of 5 by from took my refund I don't think it's right that I file an ez-form and you ask me to pay this much money. You took most of my refund. I don't appreciate it.
Date published: 2023-04-16
Rated 4 out of 5 by from Frustrated previous user I am frustrated that some portions of the forms keep reverting back to filing situations I had years ago but no longer apply. Software needs to ask if those situations still exist and if they don't it should delete those forms / sections.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Easy and deayailed way to complete Fed and State tax forms. Only had difficulty with employer HSA contributions.
Date published: 2023-04-16
Rated 3 out of 5 by from Oversimplified so much so that it is more work I am happy to have usable software to do this. I had trouble entering one of my investment documents and did not get confirmation that it was entered or received. Each time I tried my return went down several thousand dollars. I tried to start over but the new form started at the old reduced return meaning the multiple duplicate investments were still in there somewhere. I find the software is dumbed down too much. If I knew the requirements for home office, educational expenses or some other things up front I would have known right away that I would not qualify unfortunately I had to go through lots of steps and finding documents costing lots of time only to then find out I didn't qualify. Finally I would like to be able to see the tax form any time I want rather than just at the end.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2031