TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from Stood behind their full service! I've use Turbo Tax for many years but this was the first time I've used the live service. At first it was a little rocky but TT stood behind their product and not only assigned me a new professional, but issued a discount code to make up for the rough start. I would whole heartily recommend their service based on my many years experience with the company.
Date published: 2022-05-24
Rated 5 out of 5 by from Excellent They have helped me out for a couple years there awesome
Date published: 2022-05-24
Rated 5 out of 5 by from A Huge Destressor A big thank you to Bethanie for helping me through my more complex that usual taxes and easing my stress that I was filing late. We were on the phone for a couple hours but I was put at ease because of her knowledge, especially with Crypto! I have used TurboTax on my own for years and Im glad I was able to upgrade to full service this year because I was very lost and anxious doing it on my own due to added tax situations and crypto.
Date published: 2022-05-23
Rated 4 out of 5 by from Slight Glitch but it all worked out I needed to file my 2019 taxes late (2022). Since you can no longer use TurboTax Online I paid and downloaded the software version. I got more than halfway through completing them and the program crashed. When I attempted to reload it the program never reopened on my Mac Desktop computer. I started over on my laptop and was able to complete them, but that was frustrating.
Date published: 2022-05-23
Rated 5 out of 5 by from 10+ years and counting! I have been using Turbo tax for over 10 years! This was the year of “first” although I’ve been a long time customer. It was my first year using Turbo Tax live, first year filing as self employed and first year filing with an extension! Everyone who assisted made the process smooth and amazing! I received help with any question I asked with quick, knowledgeable answers! I highly recommend.
Date published: 2022-05-23
Rated 5 out of 5 by from Awesome! It was an educated process where I learned some new things about the tax codes.
Date published: 2022-05-23
Rated 5 out of 5 by from great help it was great turbo tax helped me so much, what a relief to have free tax help
Date published: 2022-05-23
Rated 5 out of 5 by from Awesome Great; have used you for 6 years and plan to next year.
Date published: 2022-05-23
Rated 5 out of 5 by from Much easier than I expected! I worked with a great guy who was dealing with someone who knows NOTHING about taxes, and was seeking help for the first time.
Date published: 2022-05-23
Rated 4 out of 5 by from TurboTax was great TurboTax made it for the most part very easy. The only confusion for me was upon checkout I was afraid to put my bank information in because I didn’t know how much of my taxes were going to come out. Finally I decided to just do it and figured out that it was only going to be the state taxes and not the federal that would come out right away
Date published: 2022-05-23
All TurboTax® Offerings Reviews - Page 204
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Stood behind their full service! I've use Turbo Tax for many years but this was the first time I've used the live service. At first it was a little rocky but TT stood behind their product and not only assigned me a new professional, but issued a discount code to make up for the rough start. I would whole heartily recommend their service based on my many years experience with the company.
Date published: 2022-05-24
Rated 5 out of 5 by from Excellent They have helped me out for a couple years there awesome
Date published: 2022-05-24
Rated 5 out of 5 by from A Huge Destressor A big thank you to Bethanie for helping me through my more complex that usual taxes and easing my stress that I was filing late. We were on the phone for a couple hours but I was put at ease because of her knowledge, especially with Crypto! I have used TurboTax on my own for years and Im glad I was able to upgrade to full service this year because I was very lost and anxious doing it on my own due to added tax situations and crypto.
Date published: 2022-05-23
Rated 4 out of 5 by from Slight Glitch but it all worked out I needed to file my 2019 taxes late (2022). Since you can no longer use TurboTax Online I paid and downloaded the software version. I got more than halfway through completing them and the program crashed. When I attempted to reload it the program never reopened on my Mac Desktop computer. I started over on my laptop and was able to complete them, but that was frustrating.
Date published: 2022-05-23
Rated 5 out of 5 by from 10+ years and counting! I have been using Turbo tax for over 10 years! This was the year of “first” although I’ve been a long time customer. It was my first year using Turbo Tax live, first year filing as self employed and first year filing with an extension! Everyone who assisted made the process smooth and amazing! I received help with any question I asked with quick, knowledgeable answers! I highly recommend.
Date published: 2022-05-23
Rated 5 out of 5 by from Awesome! It was an educated process where I learned some new things about the tax codes.
Date published: 2022-05-23
Rated 5 out of 5 by from great help it was great turbo tax helped me so much, what a relief to have free tax help
Date published: 2022-05-23
Rated 5 out of 5 by from Awesome Great; have used you for 6 years and plan to next year.
Date published: 2022-05-23
Rated 5 out of 5 by from Much easier than I expected! I worked with a great guy who was dealing with someone who knows NOTHING about taxes, and was seeking help for the first time.
Date published: 2022-05-23
Rated 4 out of 5 by from TurboTax was great TurboTax made it for the most part very easy. The only confusion for me was upon checkout I was afraid to put my bank information in because I didn’t know how much of my taxes were going to come out. Finally I decided to just do it and figured out that it was only going to be the state taxes and not the federal that would come out right away
Date published: 2022-05-23
All TurboTax® Offerings Reviews - Page 204