TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Walker86 from
Good
This system is a great outline to do your return and make sure to ask questions
Date published: 2023-04-16
Rated 4 out of 5 by
haypointhideaway from
Mostly happy
I was sailing through both of my Federal and State taxes, as I have for many years. I was impressed at the easy to understand questions and guidance. Then I paid for the service and set up the direct deposit. But I wasn't done. I'd paid for the service and given the information for deposit. But, then I was to enter my driver's licence number. The State,my driver's number, date it expires and date applied. But, there wasn't any "continue" button. I couldn't shrink the page to see if it was hidden off screen. I was left in limbo. I'd completed everything, but my taxes weren't yet filed and I couldn't move forward.
Date published: 2023-04-16
Rated 1 out of 5 by
MS215 from
Frustrated by missing forms view
Very easy to use. But the lack of forms view in online turbotax--and the lack of information about it being missing--was very frustrating to me. There are somethings far easier to enter or fix if you can go to the forms.
Date published: 2023-04-16
Rated 5 out of 5 by
wfalk from
Turbo tax is great
turbo tax is easy to use and accurate and dependable
Date published: 2023-04-16
Rated 5 out of 5 by
Davoo68 from
Thoroughly explained and easy to use
I started my 2022 business filing using a competitor's product, but switched to Turbo Tax because it was clearer and forthcoming with my possible deductions. The explanations were thorough. The data fields for itemization were easy to use and edit. I appreciate the thoroughness and transparency of the product.
Date published: 2023-04-16
Rated 5 out of 5 by
Pamela Cheryl from
Turbo Tax is Awesom
I had a wonderful experience with Turbo Tax. It was very helpful and user friendly.
Date published: 2023-04-16
Rated 5 out of 5 by
DKling24 from
Great product...a liltte pricey for the service
Easy to follow and use, but the price for a self use tool is pricey.
Date published: 2023-04-16
Rated 5 out of 5 by
JoeMass from
Turbo Tax is an excellent program for your taxes.
Very excellent program. I enjoy this product very much. Able to use it to properly file my taxes.
Date published: 2023-04-16
Rated 2 out of 5 by
Tedd56 from
SUCKS
sucks, ask you to review, then they keep trying to up what you order to increase the cost of filng.
Date published: 2023-04-16
Rated 1 out of 5 by
BCC23 from
TurboTax Easy but unexpected charge!
Easy to follow. However, it added the Premium Package charge of $44 at the end without me knowing!
All TurboTax® Offerings Reviews - Page 2021
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Walker86 from
Good
This system is a great outline to do your return and make sure to ask questions
Date published: 2023-04-16
Rated 4 out of 5 by
haypointhideaway from
Mostly happy
I was sailing through both of my Federal and State taxes, as I have for many years. I was impressed at the easy to understand questions and guidance. Then I paid for the service and set up the direct deposit. But I wasn't done. I'd paid for the service and given the information for deposit. But, then I was to enter my driver's licence number. The State,my driver's number, date it expires and date applied. But, there wasn't any "continue" button. I couldn't shrink the page to see if it was hidden off screen. I was left in limbo. I'd completed everything, but my taxes weren't yet filed and I couldn't move forward.
Date published: 2023-04-16
Rated 1 out of 5 by
MS215 from
Frustrated by missing forms view
Very easy to use. But the lack of forms view in online turbotax--and the lack of information about it being missing--was very frustrating to me. There are somethings far easier to enter or fix if you can go to the forms.
Date published: 2023-04-16
Rated 5 out of 5 by
wfalk from
Turbo tax is great
turbo tax is easy to use and accurate and dependable
Date published: 2023-04-16
Rated 5 out of 5 by
Davoo68 from
Thoroughly explained and easy to use
I started my 2022 business filing using a competitor's product, but switched to Turbo Tax because it was clearer and forthcoming with my possible deductions. The explanations were thorough. The data fields for itemization were easy to use and edit. I appreciate the thoroughness and transparency of the product.
Date published: 2023-04-16
Rated 5 out of 5 by
Pamela Cheryl from
Turbo Tax is Awesom
I had a wonderful experience with Turbo Tax. It was very helpful and user friendly.
Date published: 2023-04-16
Rated 5 out of 5 by
DKling24 from
Great product...a liltte pricey for the service
Easy to follow and use, but the price for a self use tool is pricey.
Date published: 2023-04-16
Rated 5 out of 5 by
JoeMass from
Turbo Tax is an excellent program for your taxes.
Very excellent program. I enjoy this product very much. Able to use it to properly file my taxes.
Date published: 2023-04-16
Rated 2 out of 5 by
Tedd56 from
SUCKS
sucks, ask you to review, then they keep trying to up what you order to increase the cost of filng.
Date published: 2023-04-16
Rated 1 out of 5 by
BCC23 from
TurboTax Easy but unexpected charge!
Easy to follow. However, it added the Premium Package charge of $44 at the end without me knowing!
All TurboTax® Offerings Reviews - Page 2021
Date published: 2023-04-16