TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Good This system is a great outline to do your return and make sure to ask questions
Date published: 2023-04-16
Rated 4 out of 5 by from Mostly happy I was sailing through both of my Federal and State taxes, as I have for many years. I was impressed at the easy to understand questions and guidance. Then I paid for the service and set up the direct deposit. But I wasn't done. I'd paid for the service and given the information for deposit. But, then I was to enter my driver's licence number. The State,my driver's number, date it expires and date applied. But, there wasn't any "continue" button. I couldn't shrink the page to see if it was hidden off screen. I was left in limbo. I'd completed everything, but my taxes weren't yet filed and I couldn't move forward.
Date published: 2023-04-16
Rated 1 out of 5 by from Frustrated by missing forms view Very easy to use. But the lack of forms view in online turbotax--and the lack of information about it being missing--was very frustrating to me. There are somethings far easier to enter or fix if you can go to the forms.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is great turbo tax is easy to use and accurate and dependable
Date published: 2023-04-16
Rated 5 out of 5 by from Thoroughly explained and easy to use I started my 2022 business filing using a competitor's product, but switched to Turbo Tax because it was clearer and forthcoming with my possible deductions. The explanations were thorough. The data fields for itemization were easy to use and edit. I appreciate the thoroughness and transparency of the product.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is Awesom I had a wonderful experience with Turbo Tax. It was very helpful and user friendly.
Date published: 2023-04-16
Rated 5 out of 5 by from Great product...a liltte pricey for the service Easy to follow and use, but the price for a self use tool is pricey.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is an excellent program for your taxes. Very excellent program. I enjoy this product very much. Able to use it to properly file my taxes.
Date published: 2023-04-16
Rated 2 out of 5 by from SUCKS sucks, ask you to review, then they keep trying to up what you order to increase the cost of filng.
Date published: 2023-04-16
Rated 1 out of 5 by from TurboTax Easy but unexpected charge! Easy to follow. However, it added the Premium Package charge of $44 at the end without me knowing!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good This system is a great outline to do your return and make sure to ask questions
Date published: 2023-04-16
Rated 4 out of 5 by from Mostly happy I was sailing through both of my Federal and State taxes, as I have for many years. I was impressed at the easy to understand questions and guidance. Then I paid for the service and set up the direct deposit. But I wasn't done. I'd paid for the service and given the information for deposit. But, then I was to enter my driver's licence number. The State,my driver's number, date it expires and date applied. But, there wasn't any "continue" button. I couldn't shrink the page to see if it was hidden off screen. I was left in limbo. I'd completed everything, but my taxes weren't yet filed and I couldn't move forward.
Date published: 2023-04-16
Rated 1 out of 5 by from Frustrated by missing forms view Very easy to use. But the lack of forms view in online turbotax--and the lack of information about it being missing--was very frustrating to me. There are somethings far easier to enter or fix if you can go to the forms.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is great turbo tax is easy to use and accurate and dependable
Date published: 2023-04-16
Rated 5 out of 5 by from Thoroughly explained and easy to use I started my 2022 business filing using a competitor's product, but switched to Turbo Tax because it was clearer and forthcoming with my possible deductions. The explanations were thorough. The data fields for itemization were easy to use and edit. I appreciate the thoroughness and transparency of the product.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is Awesom I had a wonderful experience with Turbo Tax. It was very helpful and user friendly.
Date published: 2023-04-16
Rated 5 out of 5 by from Great product...a liltte pricey for the service Easy to follow and use, but the price for a self use tool is pricey.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is an excellent program for your taxes. Very excellent program. I enjoy this product very much. Able to use it to properly file my taxes.
Date published: 2023-04-16
Rated 2 out of 5 by from SUCKS sucks, ask you to review, then they keep trying to up what you order to increase the cost of filng.
Date published: 2023-04-16
Rated 1 out of 5 by from TurboTax Easy but unexpected charge! Easy to follow. However, it added the Premium Package charge of $44 at the end without me knowing!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2021