TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Fast and easy! Fast and easy overall good experience that did not cost an arm and a leg.
Date published: 2023-04-16
Rated 5 out of 5 by from For YEARS I have used Turbo Tax!! I would never use any other service. I thought about it last year and put in my information into 4 different sites and I still ended up using Turbo Tax because they gave me the best refund and it was so much easier to use.
Date published: 2023-04-16
Rated 5 out of 5 by from One of the most convenient services of all time. This service has helped me eliminate my anxieties of wondering if the tax preparer was able maximize my assets because I was the preparer and their system ensures that all Ts were crossed and Is were dotted with their multiple checks and knowledge of what to look for!
Date published: 2023-04-16
Rated 5 out of 5 by from Great We use Turbo Tax every year. It's very user friendly and moves things along as quick as possible. It's super nice that it saves your info. and allows you to drag in attachments, as opposed to typing. I would recommend it.
Date published: 2023-04-16
Rated 5 out of 5 by from turbo tax is very easy and helpful I HAVE USED TURBO TAX SOFTWARE FOR DECADES ONLY USE THE SOFTWARE NEVER NEEDED HELP
Date published: 2023-04-16
Rated 1 out of 5 by from TurboTax Online vs CD download I bought the CD for $89 + tax and could not get past a message saying Intuit has an ID stored/keychain. I could not get past this in order to save or download my financial forms. I finally went to website and paid an additional $179 to file. I lot of headaches and frustration to something that started in early January in trying to use the CD
Date published: 2023-04-16
Rated 5 out of 5 by from Seventh year with TurboTax, they never fail me Always happy with TurboTax, they make filing my taxes easy and painless.
Date published: 2023-04-16
Rated 2 out of 5 by from Improvements and changes not helpful First, the program doubled the items of my income and had me re-entering information. The choice to clean this up was LAST on the list, not first. There is a difference between my state and Federal forms which the program does not help with, and it should after twenty years of dealing with this issue. I had to mail the state forms. I asked for a live call back which never came. The earlier versions of this program were more efficient to use.
Date published: 2023-04-16
Rated 5 out of 5 by from Helpful. Electronic filing has been the best due to busy schedule.
Date published: 2023-04-16
Rated 5 out of 5 by from Amazing So helpful, first time doing taxes as a single mom.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2018
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and easy! Fast and easy overall good experience that did not cost an arm and a leg.
Date published: 2023-04-16
Rated 5 out of 5 by from For YEARS I have used Turbo Tax!! I would never use any other service. I thought about it last year and put in my information into 4 different sites and I still ended up using Turbo Tax because they gave me the best refund and it was so much easier to use.
Date published: 2023-04-16
Rated 5 out of 5 by from One of the most convenient services of all time. This service has helped me eliminate my anxieties of wondering if the tax preparer was able maximize my assets because I was the preparer and their system ensures that all Ts were crossed and Is were dotted with their multiple checks and knowledge of what to look for!
Date published: 2023-04-16
Rated 5 out of 5 by from Great We use Turbo Tax every year. It's very user friendly and moves things along as quick as possible. It's super nice that it saves your info. and allows you to drag in attachments, as opposed to typing. I would recommend it.
Date published: 2023-04-16
Rated 5 out of 5 by from turbo tax is very easy and helpful I HAVE USED TURBO TAX SOFTWARE FOR DECADES ONLY USE THE SOFTWARE NEVER NEEDED HELP
Date published: 2023-04-16
Rated 1 out of 5 by from TurboTax Online vs CD download I bought the CD for $89 + tax and could not get past a message saying Intuit has an ID stored/keychain. I could not get past this in order to save or download my financial forms. I finally went to website and paid an additional $179 to file. I lot of headaches and frustration to something that started in early January in trying to use the CD
Date published: 2023-04-16
Rated 5 out of 5 by from Seventh year with TurboTax, they never fail me Always happy with TurboTax, they make filing my taxes easy and painless.
Date published: 2023-04-16
Rated 2 out of 5 by from Improvements and changes not helpful First, the program doubled the items of my income and had me re-entering information. The choice to clean this up was LAST on the list, not first. There is a difference between my state and Federal forms which the program does not help with, and it should after twenty years of dealing with this issue. I had to mail the state forms. I asked for a live call back which never came. The earlier versions of this program were more efficient to use.
Date published: 2023-04-16
Rated 5 out of 5 by from Helpful. Electronic filing has been the best due to busy schedule.
Date published: 2023-04-16
Rated 5 out of 5 by from Amazing So helpful, first time doing taxes as a single mom.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2018