TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from super easy guides you through each step no worries if something appears wrong they tell you
Date published: 2021-05-20
Rated 4 out of 5 by from TurboTax is great TurboTax made it easy and very simple to do my taxes
Date published: 2021-05-20
Rated 1 out of 5 by from Disappointed this year Multiple rejections and poor service experience - lost personal time and missed tax deadline even though I purchased upgrade. Had good experiences in the past, but will reconsider options next year.
Date published: 2021-05-20
Rated 3 out of 5 by from Needs Issue Fixed I have filed with turbotax for several years. All was as expected until I needed to correct a wrong pin. Turbo Tax help was worthless in a search where to input and correct. Also, after corrected, Turbo was giving same error messages. I had to go through page by page to find where correct. This needs to be fixed or I will not be a customer next year.
Date published: 2021-05-20
Rated 4 out of 5 by from Turbo Tax did the job needed As a non-tax professional, the idea of closing my brothers Small S-Corp was daunting. I am happy that you guys made it easy and quicker then expected. Considering his Acct wanted 1200$ for the Fed and State S corp filing...I was able to save the beneficiaries some $$ with TT for Busines
Date published: 2021-05-20
Rated 4 out of 5 by from EASY EXPERIENCE THIS WAS AN EASY PROCESS. WILL USE AGAIN. VERY SIMPLE PROCESS
Date published: 2021-05-20
Rated 4 out of 5 by from Business Virginia State forms are not properly in sync with Fed returns and causes errors. All else was fine.
Date published: 2021-05-20
Rated 5 out of 5 by from Turbo Tax is fast and easy. good stuff. Always awesome and easy. The incredible conveinance of doing my taxes myself. thanks turbotax!
Date published: 2021-05-19
Rated 4 out of 5 by from Overall Great! State needs work... Overall, TurboTax has been great. I have been a customer from way back when it was MacInTax! The Federal Interview is awesome, but the California Interview is confusing at times. Basic instructions regarding Single Member LLCs is non-existent. I hope there is more added in the future for this specific category, as I am sure with all the new companies being formed since COVID, there will be many more people with similar needs.
Date published: 2021-05-19
Rated 4 out of 5 by from Pretty Good - Easy Enough I was filing back taxes, so it would be nice if they either updated software they sell to let people know some things that end up wasting 30-45 minutes of time. Not being able to e-file back taxes makes sense, but to constantly give options to do it all along the way, along with other online options that are actually not available is annoying
Date published: 2021-05-19
All TurboTax® Offerings Reviews - Page 202
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from super easy guides you through each step no worries if something appears wrong they tell you
Date published: 2021-05-20
Rated 4 out of 5 by from TurboTax is great TurboTax made it easy and very simple to do my taxes
Date published: 2021-05-20
Rated 1 out of 5 by from Disappointed this year Multiple rejections and poor service experience - lost personal time and missed tax deadline even though I purchased upgrade. Had good experiences in the past, but will reconsider options next year.
Date published: 2021-05-20
Rated 3 out of 5 by from Needs Issue Fixed I have filed with turbotax for several years. All was as expected until I needed to correct a wrong pin. Turbo Tax help was worthless in a search where to input and correct. Also, after corrected, Turbo was giving same error messages. I had to go through page by page to find where correct. This needs to be fixed or I will not be a customer next year.
Date published: 2021-05-20
Rated 4 out of 5 by from Turbo Tax did the job needed As a non-tax professional, the idea of closing my brothers Small S-Corp was daunting. I am happy that you guys made it easy and quicker then expected. Considering his Acct wanted 1200$ for the Fed and State S corp filing...I was able to save the beneficiaries some $$ with TT for Busines
Date published: 2021-05-20
Rated 4 out of 5 by from EASY EXPERIENCE THIS WAS AN EASY PROCESS. WILL USE AGAIN. VERY SIMPLE PROCESS
Date published: 2021-05-20
Rated 4 out of 5 by from Business Virginia State forms are not properly in sync with Fed returns and causes errors. All else was fine.
Date published: 2021-05-20
Rated 5 out of 5 by from Turbo Tax is fast and easy. good stuff. Always awesome and easy. The incredible conveinance of doing my taxes myself. thanks turbotax!
Date published: 2021-05-19
Rated 4 out of 5 by from Overall Great! State needs work... Overall, TurboTax has been great. I have been a customer from way back when it was MacInTax! The Federal Interview is awesome, but the California Interview is confusing at times. Basic instructions regarding Single Member LLCs is non-existent. I hope there is more added in the future for this specific category, as I am sure with all the new companies being formed since COVID, there will be many more people with similar needs.
Date published: 2021-05-19
Rated 4 out of 5 by from Pretty Good - Easy Enough I was filing back taxes, so it would be nice if they either updated software they sell to let people know some things that end up wasting 30-45 minutes of time. Not being able to e-file back taxes makes sense, but to constantly give options to do it all along the way, along with other online options that are actually not available is annoying
Date published: 2021-05-19
All TurboTax® Offerings Reviews - Page 202