TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome and very easy to understand I did not engage with any turbo tax expert the system was very easy to understand.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is easy to use Very intuitive. I've used Turbo Tax to file taxes for myself, my daughter, and my father-in-law for years. It gives me confidence that it everything is done accurately.
Date published: 2023-04-16
Rated 3 out of 5 by from Still needs work While the user interface is slick, and they are now able to import our bank data directly (which was not the case previously, and is worth the price of admission). this year they were not able to import our w2's directly (unlike previous years). One of the more egregious errors was trying to review our return, the software kept insisting that on a WORKSHEET the city and zip code were unreadable and would continue to insist that this was the case even after ir wa reentered, did I say that this was a WORKSHEET? Also the continuous shilling for their new banking? service was relentless as was the upsellling of their products.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax review Easy to follow directions. Have to be careful about toggling up and down and changing selections by accident. All in all a good product for the money. Wish state filing was included in price.
Date published: 2023-04-16
Rated 5 out of 5 by from Taxes made easy Thank you Turbo Tax for making it easy to file our taxes!
Date published: 2023-04-16
Rated 5 out of 5 by from SUPEREXCELLENT SUPER USE OF THIS PRODUCT, RECOMENDED TO EVERYBODY
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax is good Everything went fine THEN I was forced to take a $119.00 addition Which I did not want, but could not get past withough accepting (no option to decline
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to Use Easy to use, but wish it wasn’t so pricey. Overall good experience.
Date published: 2023-04-16
Rated 5 out of 5 by from Best Tax Processing experience ever this is/was one of the best experiences in processing my returns. TurboTax straightened out all of the twisted tax talk and made it simple to find my return complete in under two hours. It would have gone quicker if I had turned off my phone when I started. Still, I was able to go have a pleasant conversation with my wife and kids afterward without fear of failure on this tax return, and without being rude to them from my own bad mood. Thank you for such a smooth process. I look forward to this next year, more so now that I have some tips and tricks to make it even better in 2023
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax Free Edition is aweseome! I tried two other software packages this year to do the free tax filing option. By far TurboTax was the easiest and true to their word...Free! I appreciated the upfront advertising for free and true to the word that it would be free when it was time to file.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2007
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome and very easy to understand I did not engage with any turbo tax expert the system was very easy to understand.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is easy to use Very intuitive. I've used Turbo Tax to file taxes for myself, my daughter, and my father-in-law for years. It gives me confidence that it everything is done accurately.
Date published: 2023-04-16
Rated 3 out of 5 by from Still needs work While the user interface is slick, and they are now able to import our bank data directly (which was not the case previously, and is worth the price of admission). this year they were not able to import our w2's directly (unlike previous years). One of the more egregious errors was trying to review our return, the software kept insisting that on a WORKSHEET the city and zip code were unreadable and would continue to insist that this was the case even after ir wa reentered, did I say that this was a WORKSHEET? Also the continuous shilling for their new banking? service was relentless as was the upsellling of their products.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax review Easy to follow directions. Have to be careful about toggling up and down and changing selections by accident. All in all a good product for the money. Wish state filing was included in price.
Date published: 2023-04-16
Rated 5 out of 5 by from Taxes made easy Thank you Turbo Tax for making it easy to file our taxes!
Date published: 2023-04-16
Rated 5 out of 5 by from SUPEREXCELLENT SUPER USE OF THIS PRODUCT, RECOMENDED TO EVERYBODY
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax is good Everything went fine THEN I was forced to take a $119.00 addition Which I did not want, but could not get past withough accepting (no option to decline
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to Use Easy to use, but wish it wasn’t so pricey. Overall good experience.
Date published: 2023-04-16
Rated 5 out of 5 by from Best Tax Processing experience ever this is/was one of the best experiences in processing my returns. TurboTax straightened out all of the twisted tax talk and made it simple to find my return complete in under two hours. It would have gone quicker if I had turned off my phone when I started. Still, I was able to go have a pleasant conversation with my wife and kids afterward without fear of failure on this tax return, and without being rude to them from my own bad mood. Thank you for such a smooth process. I look forward to this next year, more so now that I have some tips and tricks to make it even better in 2023
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax Free Edition is aweseome! I tried two other software packages this year to do the free tax filing option. By far TurboTax was the easiest and true to their word...Free! I appreciated the upfront advertising for free and true to the word that it would be free when it was time to file.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2007