TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 1 out of 5 by
Billy Ray Schwarzenegger from
This service was disappointing.
If TurboTax is not free, do not advertise as free. I only had a W2 and 1095-A, but using TurboTax still cost almost as much as using H&R Block with a real person to help me!
Date published: 2023-04-16
Rated 5 out of 5 by
Christina801 from
Excellent service as usual!
I have been using Turbo Tax for years and it is so easy! We started our own business and the tips and extra information available have made taxes easy to understand and complete. I do all my immediate families taxes with Turbo Tax!
Date published: 2023-04-16
Rated 3 out of 5 by
fixyourwebsiteffff from
site issues
site stalled out multiple times. unable to scroll and had to zoom out to -50% to view anything. fix your site.
Date published: 2023-04-16
Rated 2 out of 5 by
Bear1227 from
Had to deduct filing fee from refund...loss of $40
I had to use the pay for filing through refund because keyboard would not work when putting in credit card info.
Date published: 2023-04-16
Rated 4 out of 5 by
BOJ51 from
Easy to use
It prompts you for all information needed and some you might not know about.
Date published: 2023-04-16
Rated 4 out of 5 by
RPAN from
TurboTax is great. I used it every year.
I would have given TurboTax five stars, but it had a glitch when I tried to claim my refund paid as the iBond. It won't let me proceed.
Date published: 2023-04-16
Rated 1 out of 5 by
CJ G from
Turbo Tax Sucks
The fees you guys charge are outlandish. I don;t know what happened to this service over the last few years, but I'll be taking my money elsewhere next year.
Date published: 2023-04-16
Rated 5 out of 5 by
Flexinfee from
Customer Service
The Turbo Tax Expert I interacted with today, was very knowledgeable and patient and I really appreciated it.....truly calmed down my anxiety where I had gotten stuck on my return.
Date published: 2023-04-16
Rated 5 out of 5 by
BevAnn42 from
Turbo Tax is awesome!!
I enjoy using Turbo Tax. It is easy to follow and it gets the job done. I had to amend my return and they helped me through it too. Thank you
Date published: 2023-04-16
Rated 5 out of 5 by
S McCants from
Turbo Tax is great!
If you want a simple approach to taxes and reporting, Turbo Tax is the way to go. Easy to use, helpful hints and tips to walk you through each step of the tax filing process.
All TurboTax® Offerings Reviews - Page 2006
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Billy Ray Schwarzenegger from
This service was disappointing.
If TurboTax is not free, do not advertise as free. I only had a W2 and 1095-A, but using TurboTax still cost almost as much as using H&R Block with a real person to help me!
Date published: 2023-04-16
Rated 5 out of 5 by
Christina801 from
Excellent service as usual!
I have been using Turbo Tax for years and it is so easy! We started our own business and the tips and extra information available have made taxes easy to understand and complete. I do all my immediate families taxes with Turbo Tax!
Date published: 2023-04-16
Rated 3 out of 5 by
fixyourwebsiteffff from
site issues
site stalled out multiple times. unable to scroll and had to zoom out to -50% to view anything. fix your site.
Date published: 2023-04-16
Rated 2 out of 5 by
Bear1227 from
Had to deduct filing fee from refund...loss of $40
I had to use the pay for filing through refund because keyboard would not work when putting in credit card info.
Date published: 2023-04-16
Rated 4 out of 5 by
BOJ51 from
Easy to use
It prompts you for all information needed and some you might not know about.
Date published: 2023-04-16
Rated 4 out of 5 by
RPAN from
TurboTax is great. I used it every year.
I would have given TurboTax five stars, but it had a glitch when I tried to claim my refund paid as the iBond. It won't let me proceed.
Date published: 2023-04-16
Rated 1 out of 5 by
CJ G from
Turbo Tax Sucks
The fees you guys charge are outlandish. I don;t know what happened to this service over the last few years, but I'll be taking my money elsewhere next year.
Date published: 2023-04-16
Rated 5 out of 5 by
Flexinfee from
Customer Service
The Turbo Tax Expert I interacted with today, was very knowledgeable and patient and I really appreciated it.....truly calmed down my anxiety where I had gotten stuck on my return.
Date published: 2023-04-16
Rated 5 out of 5 by
BevAnn42 from
Turbo Tax is awesome!!
I enjoy using Turbo Tax. It is easy to follow and it gets the job done. I had to amend my return and they helped me through it too. Thank you
Date published: 2023-04-16
Rated 5 out of 5 by
S McCants from
Turbo Tax is great!
If you want a simple approach to taxes and reporting, Turbo Tax is the way to go. Easy to use, helpful hints and tips to walk you through each step of the tax filing process.
All TurboTax® Offerings Reviews - Page 2006
Date published: 2023-04-16