TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Easy to use! Very easy to use. I really appreciate being able to drop in documents and have TurboTax auto populate the info. Same for any of my trading accounts and because I am returning customer it had a ton of things saved from the previous years.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax made it easier to file my taxes I filed my taxes in about an hour, and it would have been faster without a few complications. The software is useful.
Date published: 2023-04-17
Rated 4 out of 5 by from Fairly sraightforward. Pretty Straightforward. My first time using the web based version. Seemed a little more complicated, but perhaps it's just because it's a new experience. Had to look up where to enter the SSA-1099. Seems common enough that it should have been in the 1099 section without needing to select it through a lookup.
Date published: 2023-04-17
Rated 5 out of 5 by from Another Year, Another TurboTax I always do my own personal taxes with TurboTax. It is priced reasonably and worth every bit of it. I am talking about 25+ years. Every year, something has been improved. The biggest problem I have is getting on their website created when one of their login requirements was an out-of-date email. Their instructions did not work. This year I solved that problem.
Date published: 2023-04-17
Rated 2 out of 5 by from Please do better It is too expensive. You should be able to remove discounts added by the email Turbo sent, to be able to use a discount for Turbo that is provided by my job.
Date published: 2023-04-17
Rated 5 out of 5 by from Fast easy and hassle free! I have been filing with TurboTax for a few years now and I have always had a great experience. It’s easy it guides you step by step and you know within hours if your taxes have been accepted by IRS or not. It also helps you fix whatever problem is getting your taxes rejected. I can’t be happier with the service. Thank you Turbo Tax for making my tax experience so stress free!
Date published: 2023-04-17
Rated 5 out of 5 by from always a relief literally always a relief using turbotax. super easy and straightforward!
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax took 90% of my refund I HATE TURBO TAX I WAS SUPPOSE TO GET OVER 300 BACK BUT NOW IM ONLY GETTING 80 BACK THIS SITE IS BULL I HAVE USED THIS FOR YEARS BECAUSE IT WAS FREE NOW I WILL NOT BE COMING BACK
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome as allways Simple, easy to use, totally awesome! Just like every other time I've used it.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax live assist is great Had a need to chat with someone for clarity. Connected to Alex. He was great. Helped resolved my questions
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2006
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Easy to use! Very easy to use. I really appreciate being able to drop in documents and have TurboTax auto populate the info. Same for any of my trading accounts and because I am returning customer it had a ton of things saved from the previous years.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax made it easier to file my taxes I filed my taxes in about an hour, and it would have been faster without a few complications. The software is useful.
Date published: 2023-04-17
Rated 4 out of 5 by from Fairly sraightforward. Pretty Straightforward. My first time using the web based version. Seemed a little more complicated, but perhaps it's just because it's a new experience. Had to look up where to enter the SSA-1099. Seems common enough that it should have been in the 1099 section without needing to select it through a lookup.
Date published: 2023-04-17
Rated 5 out of 5 by from Another Year, Another TurboTax I always do my own personal taxes with TurboTax. It is priced reasonably and worth every bit of it. I am talking about 25+ years. Every year, something has been improved. The biggest problem I have is getting on their website created when one of their login requirements was an out-of-date email. Their instructions did not work. This year I solved that problem.
Date published: 2023-04-17
Rated 2 out of 5 by from Please do better It is too expensive. You should be able to remove discounts added by the email Turbo sent, to be able to use a discount for Turbo that is provided by my job.
Date published: 2023-04-17
Rated 5 out of 5 by from Fast easy and hassle free! I have been filing with TurboTax for a few years now and I have always had a great experience. It’s easy it guides you step by step and you know within hours if your taxes have been accepted by IRS or not. It also helps you fix whatever problem is getting your taxes rejected. I can’t be happier with the service. Thank you Turbo Tax for making my tax experience so stress free!
Date published: 2023-04-17
Rated 5 out of 5 by from always a relief literally always a relief using turbotax. super easy and straightforward!
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax took 90% of my refund I HATE TURBO TAX I WAS SUPPOSE TO GET OVER 300 BACK BUT NOW IM ONLY GETTING 80 BACK THIS SITE IS BULL I HAVE USED THIS FOR YEARS BECAUSE IT WAS FREE NOW I WILL NOT BE COMING BACK
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome as allways Simple, easy to use, totally awesome! Just like every other time I've used it.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax live assist is great Had a need to chat with someone for clarity. Connected to Alex. He was great. Helped resolved my questions
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2006