TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Something was different In years past was able to plug in a couple bits of information and it downloaded important documents. For some reason this year when I tried to do that it gave error messages and I had to manually input things that in other years TurboTax did. Was really annoying considering how much I spend annually on the software for it to go up in price and have less features.
Date published: 2023-04-16
Rated 4 out of 5 by from Confusing when submitting my State Tax. It says that we cannot E FILE and it never guided me on how to submit it manually. This is a LLC partnership in Oregon.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax is simpe to d\use TurboTax guides you through the process, asks Questions & has areas to be able to understand what each item means. Has done us well over the years. This years seemed even simpler
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Easy to use and file your taxes Have used for several years
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is the BEST!! Turbo Tax makes filing your taxes every year easy & something to not exactly dread, but knowing it will be an easy, quick, pain-less process. Thank you Turbo Tax for another successful year
Date published: 2023-04-16
Rated 3 out of 5 by from Turbo Tax is hard to follow Hard to Follow when trying to go back and fix corrections.
Date published: 2023-04-16
Rated 5 out of 5 by from So easy! Very easy and less time than anticipated! I will use this next year also!
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo tax is good, but not as much value as before turbo tax is still my go-to software for filing tax returns. Ad-on's like MAX should be included for free
Date published: 2023-04-16
Rated 5 out of 5 by from GREAT PRODUCT I LIKE TURBO TAX FEDERAL IS FREE FOR MICHIGAN I HATE THE FACT I PAY 25.OO FOR STATE OF MICIGAN
Date published: 2023-04-16
Rated 3 out of 5 by from Terrible at filling in the blanks Massive trouble with Schedule K-1s. Extremely stressful. I don't know what a Qualified Business really is and it doesn't tell me anywhere! Asks me to fill in fields that literally exist nowhere on any documents I was given. Documents from Federal still need TLC to transfer to PA state tax forms. I did all this so I could e file so I REALLY hope I didn't do anything wrong.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2000
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Something was different In years past was able to plug in a couple bits of information and it downloaded important documents. For some reason this year when I tried to do that it gave error messages and I had to manually input things that in other years TurboTax did. Was really annoying considering how much I spend annually on the software for it to go up in price and have less features.
Date published: 2023-04-16
Rated 4 out of 5 by from Confusing when submitting my State Tax. It says that we cannot E FILE and it never guided me on how to submit it manually. This is a LLC partnership in Oregon.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax is simpe to d\use TurboTax guides you through the process, asks Questions & has areas to be able to understand what each item means. Has done us well over the years. This years seemed even simpler
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Easy to use and file your taxes Have used for several years
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is the BEST!! Turbo Tax makes filing your taxes every year easy & something to not exactly dread, but knowing it will be an easy, quick, pain-less process. Thank you Turbo Tax for another successful year
Date published: 2023-04-16
Rated 3 out of 5 by from Turbo Tax is hard to follow Hard to Follow when trying to go back and fix corrections.
Date published: 2023-04-16
Rated 5 out of 5 by from So easy! Very easy and less time than anticipated! I will use this next year also!
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo tax is good, but not as much value as before turbo tax is still my go-to software for filing tax returns. Ad-on's like MAX should be included for free
Date published: 2023-04-16
Rated 5 out of 5 by from GREAT PRODUCT I LIKE TURBO TAX FEDERAL IS FREE FOR MICHIGAN I HATE THE FACT I PAY 25.OO FOR STATE OF MICIGAN
Date published: 2023-04-16
Rated 3 out of 5 by from Terrible at filling in the blanks Massive trouble with Schedule K-1s. Extremely stressful. I don't know what a Qualified Business really is and it doesn't tell me anywhere! Asks me to fill in fields that literally exist nowhere on any documents I was given. Documents from Federal still need TLC to transfer to PA state tax forms. I did all this so I could e file so I REALLY hope I didn't do anything wrong.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2000