TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
Michele a from
Turbo tax
trying to find the places to input the information was confusing as well as the explanations needed to be a little more simplier and less confusing to the private sector.
Date published: 2023-04-16
Rated 5 out of 5 by
Shaunna H from
My stress goes down with each click.
I love how easy and clear TurboTax makes doing my taxes. I feel like it is reviewing my finances and potential deductions in ways I could never research and remember on my own. The step-by-step process is clear, and makes it easy to focus on small bits of information at a time so it doesn't get overwhelming.
Date published: 2023-04-16
Rated 4 out of 5 by
DB_Family from
User Friendly - Definitely cost effective
I've been using Turbo Tax for decades. It's always been user friendly, and last year's version was super simple (in spite of our finances having become more complex). In the past 25+ years, I did not use TurboTax. One year I went to H&R and ended up getting audited because of an error I didn't catch when they were preparing our taxes. Last year we used an independent tax preparer and it cost us over $700. Even if I had not found as many ways to save on the taxes we owed, it would have been worth it for me to do it myself with TurboTax and saved at least $500 on the whole process. I'm not sure why, but this year, I found it less simple. It's still very user friendly, but there were things I was unable to find as easily as last year. I was able to speak to 3 TT reps - two were very helpful. One left me on hold forever then I was disconnected. Important tip: Initially, I didn't want to connect to our credit card for our home business, but it turned out to save us over $1,000 in taxes by easily grabbing the business expenses from the register.
Date published: 2023-04-16
Rated 5 out of 5 by
RCKO from
Turbo Tax is great!
I've used turbo tax every year and think it's great.
Date published: 2023-04-16
Rated 5 out of 5 by
null from
Turbo Tax is Awesome!
I have used TurboTax for my individual and business returns for many years.
Date published: 2023-04-16
Rated 3 out of 5 by
PeterFramtid from
Exceptional service!
I was guided through my tax return with process with no complications, technical difficulties, nor any concerns of fraud. I will be using TurboTax from here on out!
Date published: 2023-04-16
Rated 5 out of 5 by
P Welch from
And Done
Super easy to use, love the technology and how quick the process is!
Date published: 2023-04-16
Rated 5 out of 5 by
TaxTeresa from
Easy to Use
TurboTax is helpful and keeps all my tax documents in one place.
Date published: 2023-04-16
Rated 5 out of 5 by
LADub from
TurboTax is a life Saver.
Before Turbo Tax, tax season almost made me regret making any money AT ALL.
Date published: 2023-04-16
Rated 1 out of 5 by
Ssmith008 from
This isn't free
It is shameful that you advertise free then I CANNOT print my return after going through the ENTIRE process. Out of $179, I am getting $21 back AND make less than the $66,000 required to charge. It is shady.
All TurboTax® Offerings Reviews - Page 1993
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Michele a from
Turbo tax
trying to find the places to input the information was confusing as well as the explanations needed to be a little more simplier and less confusing to the private sector.
Date published: 2023-04-16
Rated 5 out of 5 by
Shaunna H from
My stress goes down with each click.
I love how easy and clear TurboTax makes doing my taxes. I feel like it is reviewing my finances and potential deductions in ways I could never research and remember on my own. The step-by-step process is clear, and makes it easy to focus on small bits of information at a time so it doesn't get overwhelming.
Date published: 2023-04-16
Rated 4 out of 5 by
DB_Family from
User Friendly - Definitely cost effective
I've been using Turbo Tax for decades. It's always been user friendly, and last year's version was super simple (in spite of our finances having become more complex). In the past 25+ years, I did not use TurboTax. One year I went to H&R and ended up getting audited because of an error I didn't catch when they were preparing our taxes. Last year we used an independent tax preparer and it cost us over $700. Even if I had not found as many ways to save on the taxes we owed, it would have been worth it for me to do it myself with TurboTax and saved at least $500 on the whole process. I'm not sure why, but this year, I found it less simple. It's still very user friendly, but there were things I was unable to find as easily as last year. I was able to speak to 3 TT reps - two were very helpful. One left me on hold forever then I was disconnected. Important tip: Initially, I didn't want to connect to our credit card for our home business, but it turned out to save us over $1,000 in taxes by easily grabbing the business expenses from the register.
Date published: 2023-04-16
Rated 5 out of 5 by
RCKO from
Turbo Tax is great!
I've used turbo tax every year and think it's great.
Date published: 2023-04-16
Rated 5 out of 5 by
null from
Turbo Tax is Awesome!
I have used TurboTax for my individual and business returns for many years.
Date published: 2023-04-16
Rated 3 out of 5 by
PeterFramtid from
Exceptional service!
I was guided through my tax return with process with no complications, technical difficulties, nor any concerns of fraud. I will be using TurboTax from here on out!
Date published: 2023-04-16
Rated 5 out of 5 by
P Welch from
And Done
Super easy to use, love the technology and how quick the process is!
Date published: 2023-04-16
Rated 5 out of 5 by
TaxTeresa from
Easy to Use
TurboTax is helpful and keeps all my tax documents in one place.
Date published: 2023-04-16
Rated 5 out of 5 by
LADub from
TurboTax is a life Saver.
Before Turbo Tax, tax season almost made me regret making any money AT ALL.
Date published: 2023-04-16
Rated 1 out of 5 by
Ssmith008 from
This isn't free
It is shameful that you advertise free then I CANNOT print my return after going through the ENTIRE process. Out of $179, I am getting $21 back AND make less than the $66,000 required to charge. It is shady.
All TurboTax® Offerings Reviews - Page 1993
Date published: 2023-04-16