TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from none there was no help on the tax liability penalty section, why?
Date published: 2021-05-01
Rated 5 out of 5 by from 10+ YEARS USING TURBO TAX. GREAT PRODUCT. ALWAYS FINDS MAXIMUM DEDUCTIONS. 10+ YEARS
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTax is so EASY! I am really glad I chose to use TurboTax to complete our taxes this year. It was user friendly and much quicker and easier than going to a tax office.
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTax takes the stress out of filing taxes Filing taxes always stresses me out because I feel like I'm going to miss or misplace something, but TurboTax's live agents really are amazing. They're not only knowledgeable, but incredibly friendly and patient. There was an error in my 2020 taxes because I had in fact put something in the wrong place, and my tax expert calmly walked me through it step by step to figure out what was wrong, and then help me re-enter the information in the correct place - and then I was good to go! Thank you, Sheila, you were wonderful!
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax is the best. I have been using Turbo Tax for years and love it. I find it easy to use and helpful in doing my taxes.
Date published: 2021-05-01
Rated 2 out of 5 by from Unclear explanation for entries It's not clear why it keeps asking me for my business information while I indicate that I have no business. And the software still asked me tens of questions after I import most of the forms online.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax While Turbo Tax is not only easy/simple to use, I found myself looking into the "Learn More" quite often. Sometimes because I needed an explanation or a little help and others simply because reading the message increased my knowledge base.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax Deluxe CD was used easy to use the product... step by step very helpful
Date published: 2021-05-01
Rated 4 out of 5 by from TurboTax was very helpful! Thomas from Maine was very helpful and patient. Thank you!
Date published: 2021-05-01
Rated 4 out of 5 by from Costly but helpful Turbo Tax Live Deluxe TurboTax helped me complete my federal and state tax returns but it was rather expensive, especially the $55.00 for filing the NJ return. I also am on my 3rd try to e-file the returns. Never had such cost or problems with TurboTax CD which I have ordered for years.
Date published: 2021-05-01
All TurboTax® Offerings Reviews - Page 1993
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from none there was no help on the tax liability penalty section, why?
Date published: 2021-05-01
Rated 5 out of 5 by from 10+ YEARS USING TURBO TAX. GREAT PRODUCT. ALWAYS FINDS MAXIMUM DEDUCTIONS. 10+ YEARS
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTax is so EASY! I am really glad I chose to use TurboTax to complete our taxes this year. It was user friendly and much quicker and easier than going to a tax office.
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTax takes the stress out of filing taxes Filing taxes always stresses me out because I feel like I'm going to miss or misplace something, but TurboTax's live agents really are amazing. They're not only knowledgeable, but incredibly friendly and patient. There was an error in my 2020 taxes because I had in fact put something in the wrong place, and my tax expert calmly walked me through it step by step to figure out what was wrong, and then help me re-enter the information in the correct place - and then I was good to go! Thank you, Sheila, you were wonderful!
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax is the best. I have been using Turbo Tax for years and love it. I find it easy to use and helpful in doing my taxes.
Date published: 2021-05-01
Rated 2 out of 5 by from Unclear explanation for entries It's not clear why it keeps asking me for my business information while I indicate that I have no business. And the software still asked me tens of questions after I import most of the forms online.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax While Turbo Tax is not only easy/simple to use, I found myself looking into the "Learn More" quite often. Sometimes because I needed an explanation or a little help and others simply because reading the message increased my knowledge base.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax Deluxe CD was used easy to use the product... step by step very helpful
Date published: 2021-05-01
Rated 4 out of 5 by from TurboTax was very helpful! Thomas from Maine was very helpful and patient. Thank you!
Date published: 2021-05-01
Rated 4 out of 5 by from Costly but helpful Turbo Tax Live Deluxe TurboTax helped me complete my federal and state tax returns but it was rather expensive, especially the $55.00 for filing the NJ return. I also am on my 3rd try to e-file the returns. Never had such cost or problems with TurboTax CD which I have ordered for years.
Date published: 2021-05-01
All TurboTax® Offerings Reviews - Page 1993