TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy to use Been using Turbo Tax for years. easy to use, guides you through and you save a lot of money in tax preparation fees.
Date published: 2023-04-16
Rated 1 out of 5 by from Why does this cost so much money Fees on fees on fees. Love filing my own taxes for 200+ dollars!!
Date published: 2023-04-16
Rated 2 out of 5 by from However convenient, hidden fees unfair 39 dollars to select the option to pay with your return really ends up negating the beneftis of the feature. Allow your customers to trust you more, and waive these fees. Intuit will be fine in the big picture. But this seems like the stakeholders are benefitting from holding America hostage.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is the best It's the full boat here, folks. Awesome program that covers you every which way.
Date published: 2023-04-16
Rated 2 out of 5 by from not happy couldn't get back to claim meals aggravating to navigate pushes you in one direction and makes impossible to get back to some areas.
Date published: 2023-04-16
Rated 5 out of 5 by from Well worth it! I love the ability to scan W-2s and investment docs from a QR code with my phone. It speeds things up immensely with a very accurate import. Overall, TT is well worth it. My husband initially did the taxes by hand; TT saved us thousands.
Date published: 2023-04-16
Rated 5 out of 5 by from Fantastic Program I really enjoy using Turbo Tax. It is easy to follow and makes preparing my income taxes a breeze.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax is pricey I got messed up in the years we got tax rebates. I'm not sure why I still use them other than they have all of my records such as cost basis. I don't even get a military discount for my service. But, I'm not in jail.
Date published: 2023-04-16
Rated 2 out of 5 by from A User Friendly Scam It's incredibly difficult to access their free edition! SO hard in fact that you'll probably start filing in their deluxe version without knowing a free edition even EXISTS if you don't read the fine print. At least I did. I tried redoing my taxes again in the free edition once I found it but ended up having to upgrade to deluxe anyway. Here's the thing... I wasn't eligible for free edition because of an apparently "complicated" TWENTY DOLLAR CREDIT that meant I needed to pay 130 dollars for a product that was other than that small credit working just fine otherwise. So if I could've just filed for free and ignored that 1 credit I would've because that credit doesn't come even close to making it worth the upgrade and in fact cost me $100 dollars overall. Other than that it's super easy to use, but so easy that you'll breeze right on through needless upgrades they'll try to push on you.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax easy to use it was easy to use for the first time it walked you through step by step
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1982
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Been using Turbo Tax for years. easy to use, guides you through and you save a lot of money in tax preparation fees.
Date published: 2023-04-16
Rated 1 out of 5 by from Why does this cost so much money Fees on fees on fees. Love filing my own taxes for 200+ dollars!!
Date published: 2023-04-16
Rated 2 out of 5 by from However convenient, hidden fees unfair 39 dollars to select the option to pay with your return really ends up negating the beneftis of the feature. Allow your customers to trust you more, and waive these fees. Intuit will be fine in the big picture. But this seems like the stakeholders are benefitting from holding America hostage.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is the best It's the full boat here, folks. Awesome program that covers you every which way.
Date published: 2023-04-16
Rated 2 out of 5 by from not happy couldn't get back to claim meals aggravating to navigate pushes you in one direction and makes impossible to get back to some areas.
Date published: 2023-04-16
Rated 5 out of 5 by from Well worth it! I love the ability to scan W-2s and investment docs from a QR code with my phone. It speeds things up immensely with a very accurate import. Overall, TT is well worth it. My husband initially did the taxes by hand; TT saved us thousands.
Date published: 2023-04-16
Rated 5 out of 5 by from Fantastic Program I really enjoy using Turbo Tax. It is easy to follow and makes preparing my income taxes a breeze.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax is pricey I got messed up in the years we got tax rebates. I'm not sure why I still use them other than they have all of my records such as cost basis. I don't even get a military discount for my service. But, I'm not in jail.
Date published: 2023-04-16
Rated 2 out of 5 by from A User Friendly Scam It's incredibly difficult to access their free edition! SO hard in fact that you'll probably start filing in their deluxe version without knowing a free edition even EXISTS if you don't read the fine print. At least I did. I tried redoing my taxes again in the free edition once I found it but ended up having to upgrade to deluxe anyway. Here's the thing... I wasn't eligible for free edition because of an apparently "complicated" TWENTY DOLLAR CREDIT that meant I needed to pay 130 dollars for a product that was other than that small credit working just fine otherwise. So if I could've just filed for free and ignored that 1 credit I would've because that credit doesn't come even close to making it worth the upgrade and in fact cost me $100 dollars overall. Other than that it's super easy to use, but so easy that you'll breeze right on through needless upgrades they'll try to push on you.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax easy to use it was easy to use for the first time it walked you through step by step
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1982