TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 3 out of 5 by
1joshpope from
TurboTax is just OK
I can't import stock related data from TD Ameritrade, making the process unnecessarily laborious. Also, the state listed in the address of the 1099-INT form was wrong and was not editable. So, I had to delete this form to process my e-file. Before doing this, I attempted to change to "print and file". But this option sent me back through the e-file process. After trying, in vein, to print and file several times, I had to delete the form with the error, e-file and hope that I don't ger audited for not submitting a 1099-INT.
Date published: 2023-04-16
Rated 5 out of 5 by
null from
Turbo Tax is great!
It is easy and very comprehensive. Literally walks you through every step.
Date published: 2023-04-16
Rated 5 out of 5 by
Bill603 from
Turbo Tax is Great!
Turbo Tax was easy to use. Once you have all your data ready the step by step process is a breeze.
Date published: 2023-04-16
Rated 5 out of 5 by
Gregor2387 from
I like how clear and easy TurboTax is to file!
When I had confusion about how to file my taxes, TurboTax was able to answer quickly and lead me to fix it efficiently
Date published: 2023-04-16
Rated 5 out of 5 by
ChasePhysics from
Two thumbs up
Very helpful and painless. I did federal and state in a single afternoon.
Date published: 2023-04-16
Rated 4 out of 5 by
blahblahblah123_halb from
All good, but auto-renew
Auto shipping the program is not useful, if there is no record of this with you (apparently). Your system charged me to download the program that you charged to my credit card last year. I had to figure this out on my own **and** request a refund. Not good.
Date published: 2023-04-16
Rated 5 out of 5 by
ms Mathew from
Awesome
Great experience every year and it help me all the time
Date published: 2023-04-16
Rated 2 out of 5 by
KibblesRoxxx from
Keeps getting harder to use over the years
Tries to "help" too much, asks for too many "upgrades", couldn't find where to type in a form I had, not even sure if I should. Hides too much from the user. Useless animations were long and invasive, they make me trust the service less
Date published: 2023-04-16
Rated 5 out of 5 by
Joemann61 from
It is easy and stressfree
The process is straight forward. I would recommend this service to my friends.
Date published: 2023-04-16
Rated 4 out of 5 by
msbonbon from
tax easy
reliable easy affordable. no more needs to be said. has been good to me for several years, will use it again.
All TurboTax® Offerings Reviews - Page 1980
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
1joshpope from
TurboTax is just OK
I can't import stock related data from TD Ameritrade, making the process unnecessarily laborious. Also, the state listed in the address of the 1099-INT form was wrong and was not editable. So, I had to delete this form to process my e-file. Before doing this, I attempted to change to "print and file". But this option sent me back through the e-file process. After trying, in vein, to print and file several times, I had to delete the form with the error, e-file and hope that I don't ger audited for not submitting a 1099-INT.
Date published: 2023-04-16
Rated 5 out of 5 by
null from
Turbo Tax is great!
It is easy and very comprehensive. Literally walks you through every step.
Date published: 2023-04-16
Rated 5 out of 5 by
Bill603 from
Turbo Tax is Great!
Turbo Tax was easy to use. Once you have all your data ready the step by step process is a breeze.
Date published: 2023-04-16
Rated 5 out of 5 by
Gregor2387 from
I like how clear and easy TurboTax is to file!
When I had confusion about how to file my taxes, TurboTax was able to answer quickly and lead me to fix it efficiently
Date published: 2023-04-16
Rated 5 out of 5 by
ChasePhysics from
Two thumbs up
Very helpful and painless. I did federal and state in a single afternoon.
Date published: 2023-04-16
Rated 4 out of 5 by
blahblahblah123_halb from
All good, but auto-renew
Auto shipping the program is not useful, if there is no record of this with you (apparently). Your system charged me to download the program that you charged to my credit card last year. I had to figure this out on my own **and** request a refund. Not good.
Date published: 2023-04-16
Rated 5 out of 5 by
ms Mathew from
Awesome
Great experience every year and it help me all the time
Date published: 2023-04-16
Rated 2 out of 5 by
KibblesRoxxx from
Keeps getting harder to use over the years
Tries to "help" too much, asks for too many "upgrades", couldn't find where to type in a form I had, not even sure if I should. Hides too much from the user. Useless animations were long and invasive, they make me trust the service less
Date published: 2023-04-16
Rated 5 out of 5 by
Joemann61 from
It is easy and stressfree
The process is straight forward. I would recommend this service to my friends.
Date published: 2023-04-16
Rated 4 out of 5 by
msbonbon from
tax easy
reliable easy affordable. no more needs to be said. has been good to me for several years, will use it again.
All TurboTax® Offerings Reviews - Page 1980
Date published: 2023-04-16