TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by
DeAnna12345 from
Clear Steps
Very clear wording to assist tax payers. Easy and helpful.
Date published: 2023-04-16
Rated 5 out of 5 by
Smlchld21 from
Turbo Tax makes doing taxes EASY!!
Super easy to Download and User Friendly. Love how it guides you through.
Date published: 2023-04-16
Rated 1 out of 5 by
MoralesVetFam45 from
Honestly- This is my LAST year
I have been using Turbotax for a very long time. My Spouse was in the military, and being able to file free was such a wonderful gift. Now that he is a vetran it is not free, but that is not why I am giving 1 star. This year for 2022 filing laws changed around federal tax deductions for children- did you know? Neither did I. I didn't find out until I was going through turbo tax. We are getting pennies back, and having to pay taxes while being dual income barely above 100k total... and WE ARE PAYING. So here I am, putting off filing for weeks because I hoped and prayed the turbo tax accountants would help me understand or find something. no. Everytime I call I am greeted by a non CPA and then when transferred because you have to be transferred to speak to a CPA) the wait is 20+ minutes or it straights hangs-up on you. I am the primary bread-winner in our home and working 8-6 daily with a 1 hr commute there and back so I can make as much money as I can... and here I am chasing a service I am supposedly paying for. As I said- this is the last year. I am not going through this again.... Terrible service, not worth the money.
Date published: 2023-04-16
Rated 5 out of 5 by
Hannah5271 from
Great
Easy. Was able to do myself. Took less time than I thought
Date published: 2023-04-16
Rated 1 out of 5 by
mbdd from
i dont like it
when you go back to edit it still keeps the same value and doesnt deduct
Date published: 2023-04-16
Rated 2 out of 5 by
Kriv11 from
Turbo Tax now sucks!
For the amount of money that it now costs I should not have had to do anything but confirm things that were pulled from my Fidelity account(s). This was not as easy as it should have been. I will be going to a tax accountant next year.
Date published: 2023-04-16
Rated 5 out of 5 by
Sassy 08 from
Very thorough Turbo Tax
Super helpful, getting me to understand what and why everything was needed to file.
Date published: 2023-04-16
Rated 5 out of 5 by
Ms Miranda from
Easy. Step By Step
Be your own tax professional. Love it. Everything is so easy and the system walks you through all of it.
Date published: 2023-04-16
Rated 5 out of 5 by
Jermz1985 from
its easy and that's good!
It was easy to use.I liked that I didn't get overwhelmed by all of it.
Date published: 2023-04-16
Rated 3 out of 5 by
South MD Senior from
Unexplained anomalies
Program appeared not to sum capital gains correctly, for a ~$300 difference. No account appeared to be taken of allowable deduction of state income tax paid, for a $5000 difference; question referred to users' group which never replied.
All TurboTax® Offerings Reviews - Page 1972
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
DeAnna12345 from
Clear Steps
Very clear wording to assist tax payers. Easy and helpful.
Date published: 2023-04-16
Rated 5 out of 5 by
Smlchld21 from
Turbo Tax makes doing taxes EASY!!
Super easy to Download and User Friendly. Love how it guides you through.
Date published: 2023-04-16
Rated 1 out of 5 by
MoralesVetFam45 from
Honestly- This is my LAST year
I have been using Turbotax for a very long time. My Spouse was in the military, and being able to file free was such a wonderful gift. Now that he is a vetran it is not free, but that is not why I am giving 1 star. This year for 2022 filing laws changed around federal tax deductions for children- did you know? Neither did I. I didn't find out until I was going through turbo tax. We are getting pennies back, and having to pay taxes while being dual income barely above 100k total... and WE ARE PAYING. So here I am, putting off filing for weeks because I hoped and prayed the turbo tax accountants would help me understand or find something. no. Everytime I call I am greeted by a non CPA and then when transferred because you have to be transferred to speak to a CPA) the wait is 20+ minutes or it straights hangs-up on you. I am the primary bread-winner in our home and working 8-6 daily with a 1 hr commute there and back so I can make as much money as I can... and here I am chasing a service I am supposedly paying for. As I said- this is the last year. I am not going through this again.... Terrible service, not worth the money.
Date published: 2023-04-16
Rated 5 out of 5 by
Hannah5271 from
Great
Easy. Was able to do myself. Took less time than I thought
Date published: 2023-04-16
Rated 1 out of 5 by
mbdd from
i dont like it
when you go back to edit it still keeps the same value and doesnt deduct
Date published: 2023-04-16
Rated 2 out of 5 by
Kriv11 from
Turbo Tax now sucks!
For the amount of money that it now costs I should not have had to do anything but confirm things that were pulled from my Fidelity account(s). This was not as easy as it should have been. I will be going to a tax accountant next year.
Date published: 2023-04-16
Rated 5 out of 5 by
Sassy 08 from
Very thorough Turbo Tax
Super helpful, getting me to understand what and why everything was needed to file.
Date published: 2023-04-16
Rated 5 out of 5 by
Ms Miranda from
Easy. Step By Step
Be your own tax professional. Love it. Everything is so easy and the system walks you through all of it.
Date published: 2023-04-16
Rated 5 out of 5 by
Jermz1985 from
its easy and that's good!
It was easy to use.I liked that I didn't get overwhelmed by all of it.
Date published: 2023-04-16
Rated 3 out of 5 by
South MD Senior from
Unexplained anomalies
Program appeared not to sum capital gains correctly, for a ~$300 difference. No account appeared to be taken of allowable deduction of state income tax paid, for a $5000 difference; question referred to users' group which never replied.
All TurboTax® Offerings Reviews - Page 1972
Date published: 2023-04-16