TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax is great update download problems All was very good getting taxes done, but update download took several attempts
Date published: 2021-06-16
Rated 3 out of 5 by from Buy and install software in 2021!! unbelievable!! User interface and experience is degrees apart compared to their own SAAS product.
Date published: 2021-06-16
Rated 5 out of 5 by from TurboTax is Cool TurboTax walked me through everything. I was able to get everything done.
Date published: 2021-06-16
Rated 5 out of 5 by from Love turbo tax! The specialist that helped me was very professional, helped me complete my form. Been a member since 2014 and will continue to use turbo tax.
Date published: 2021-06-16
Rated 5 out of 5 by from Don't do my taxes any other way Very easy and simple to follow. Easy instructions!
Date published: 2021-06-16
Rated 5 out of 5 by from Turbo Tax is much better than H & R Block product Initially, I purchase the H & R Block online tax product. It was more difficult to navigate than Turbo Tax and when I ran into a problem, I was on hold for over an hour each time to speak to a someone in person and then most of the customer support agents couldn't answer my questions, so I had to call back and start the process all over again. Finally, I got fed up and purchased the Turbo Tax online product and completed my return having only 1 question, which was answered by a customer representative after only 2 minutes on hold. Next year, I'm not going to waste my time with any other product. It will be Turbo Tax for sure!
Date published: 2021-06-16
Rated 5 out of 5 by from Educator I have had a good experience considering I have no income tax knowledge or experience. I do have a simple return to file but it could also be more difficult and Turbotax makes it easier especially after the first time.
Date published: 2021-06-16
Rated 5 out of 5 by from turbo tax is the best Turbo tax is so easy and I recommend it to every body.
Date published: 2021-06-16
Rated 3 out of 5 by from Turbotax was awesome for me till last year. I used to love this software. Honestly, I still like it for most part. However, this year, it kept giving me errors about some line 22 and 25 in employer's supplement doc for which made no sense. I spent several hours trying different things and ended up wasting a whole bunch of time. My whole experience is ruined. I don't know if I'm gonna come back to turbotax again.
Date published: 2021-06-16
Rated 4 out of 5 by from turbo tax was a lot of help Turbo tax was a lot of help i filed late and got an email explaning what needed to be done to accept the retusrn
Date published: 2021-06-16
All TurboTax® Offerings Reviews - Page 198
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax is great update download problems All was very good getting taxes done, but update download took several attempts
Date published: 2021-06-16
Rated 3 out of 5 by from Buy and install software in 2021!! unbelievable!! User interface and experience is degrees apart compared to their own SAAS product.
Date published: 2021-06-16
Rated 5 out of 5 by from TurboTax is Cool TurboTax walked me through everything. I was able to get everything done.
Date published: 2021-06-16
Rated 5 out of 5 by from Love turbo tax! The specialist that helped me was very professional, helped me complete my form. Been a member since 2014 and will continue to use turbo tax.
Date published: 2021-06-16
Rated 5 out of 5 by from Don't do my taxes any other way Very easy and simple to follow. Easy instructions!
Date published: 2021-06-16
Rated 5 out of 5 by from Turbo Tax is much better than H & R Block product Initially, I purchase the H & R Block online tax product. It was more difficult to navigate than Turbo Tax and when I ran into a problem, I was on hold for over an hour each time to speak to a someone in person and then most of the customer support agents couldn't answer my questions, so I had to call back and start the process all over again. Finally, I got fed up and purchased the Turbo Tax online product and completed my return having only 1 question, which was answered by a customer representative after only 2 minutes on hold. Next year, I'm not going to waste my time with any other product. It will be Turbo Tax for sure!
Date published: 2021-06-16
Rated 5 out of 5 by from Educator I have had a good experience considering I have no income tax knowledge or experience. I do have a simple return to file but it could also be more difficult and Turbotax makes it easier especially after the first time.
Date published: 2021-06-16
Rated 5 out of 5 by from turbo tax is the best Turbo tax is so easy and I recommend it to every body.
Date published: 2021-06-16
Rated 3 out of 5 by from Turbotax was awesome for me till last year. I used to love this software. Honestly, I still like it for most part. However, this year, it kept giving me errors about some line 22 and 25 in employer's supplement doc for which made no sense. I spent several hours trying different things and ended up wasting a whole bunch of time. My whole experience is ruined. I don't know if I'm gonna come back to turbotax again.
Date published: 2021-06-16
Rated 4 out of 5 by from turbo tax was a lot of help Turbo tax was a lot of help i filed late and got an email explaning what needed to be done to accept the retusrn
Date published: 2021-06-16
All TurboTax® Offerings Reviews - Page 198