TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Saves me every year Very intuitive and helps me every year to get my taxes done quickly and accurately
Date published: 2023-04-16
Rated 4 out of 5 by from It was fast and easy The only thing I didn't care for was my w2 could not be uploaded and I had to type everything in
Date published: 2023-04-16
Rated 3 out of 5 by from OK, but still has flaws Little better compared to the last year. Little better compared to the last year. Little better compared to the last year. Little better compared to the last year.
Date published: 2023-04-16
Rated 5 out of 5 by from Wonderful wonderful experience - its good to revie multiple times and come back when mentally ready to file
Date published: 2023-04-16
Rated 5 out of 5 by from always works no issues at all, been using for years and have no problems
Date published: 2023-04-16
Rated 4 out of 5 by from It was Ok I think its to expensive for a do it yourself I had someone that was going to do my taxes for $125.00
Date published: 2023-04-16
Rated 4 out of 5 by from College Education Expenses My daughters college does not send out an accurate 1098-T so I have to log into her account to get the actual educational expenses. It would be nice if Turbo Tax gave you an option to enter manually or use the 1098-T
Date published: 2023-04-16
Rated 2 out of 5 by from Turbotax- Not that great! I am a long time user of Turbo Tax. It usedto be very intuative and easy to navigate. 2022 Return version, not so much. I bought the Premier version but had to buy it again after completing my return. Customer service was no help at all! Although it is still a decent product, it lacks alot of what it used to have.
Date published: 2023-04-16
Rated 1 out of 5 by from turbo tax Sucks your soul never have I EVER had to re enter so many 6 digit numbers just to be verified. Over $400 spent on filing and paying. this year sucks for everyone and they won't make it easy for little people. filing with self employ was $119! thank GOD they gave me $10 off that. thank you turbo tax. suck eggs. and Oregon
Date published: 2023-04-16
Rated 2 out of 5 by from Not bad, but full of upsell scams Wasted 45 minutes trying to get rid of the $39 fee. Every time I changed something to fix the perceived problem, the same $39 fee stayed; only the description of the fee changed. Also, (PA) state tax was completely unhelpful.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1968
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Saves me every year Very intuitive and helps me every year to get my taxes done quickly and accurately
Date published: 2023-04-16
Rated 4 out of 5 by from It was fast and easy The only thing I didn't care for was my w2 could not be uploaded and I had to type everything in
Date published: 2023-04-16
Rated 3 out of 5 by from OK, but still has flaws Little better compared to the last year. Little better compared to the last year. Little better compared to the last year. Little better compared to the last year.
Date published: 2023-04-16
Rated 5 out of 5 by from Wonderful wonderful experience - its good to revie multiple times and come back when mentally ready to file
Date published: 2023-04-16
Rated 5 out of 5 by from always works no issues at all, been using for years and have no problems
Date published: 2023-04-16
Rated 4 out of 5 by from It was Ok I think its to expensive for a do it yourself I had someone that was going to do my taxes for $125.00
Date published: 2023-04-16
Rated 4 out of 5 by from College Education Expenses My daughters college does not send out an accurate 1098-T so I have to log into her account to get the actual educational expenses. It would be nice if Turbo Tax gave you an option to enter manually or use the 1098-T
Date published: 2023-04-16
Rated 2 out of 5 by from Turbotax- Not that great! I am a long time user of Turbo Tax. It usedto be very intuative and easy to navigate. 2022 Return version, not so much. I bought the Premier version but had to buy it again after completing my return. Customer service was no help at all! Although it is still a decent product, it lacks alot of what it used to have.
Date published: 2023-04-16
Rated 1 out of 5 by from turbo tax Sucks your soul never have I EVER had to re enter so many 6 digit numbers just to be verified. Over $400 spent on filing and paying. this year sucks for everyone and they won't make it easy for little people. filing with self employ was $119! thank GOD they gave me $10 off that. thank you turbo tax. suck eggs. and Oregon
Date published: 2023-04-16
Rated 2 out of 5 by from Not bad, but full of upsell scams Wasted 45 minutes trying to get rid of the $39 fee. Every time I changed something to fix the perceived problem, the same $39 fee stayed; only the description of the fee changed. Also, (PA) state tax was completely unhelpful.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1968