TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Love TurboTax I wish that you would include the state e-file included with the price for TurboTax premier. I spend over 100 dollars for software that others get for free and you still charge me 25 dollars to e-file the state. It would be nice if you could include that. I plan to discontinue my TurboTax subscription and use the free one through my bank.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax exceed my expectations I had the best expert at Turbo Tax and her name is Stacy!! She's prompt, asked the right questions, and made me feel valued!
Date published: 2021-05-03
Rated 5 out of 5 by from best tax program around easy to use . helps you every step of the way. explains all the way thru your return.
Date published: 2021-05-03
Rated 5 out of 5 by from turbo tax is so easy and helpful being a single mom i do not have the extra time to go to someone to prepare my taxes or the extra funds as well. turbo tax makes it a breeze and takes the money out of my refund. thank you
Date published: 2021-05-03
Rated 5 out of 5 by from Easy Peasy Very easy to use and file my taxes Worth every penny
Date published: 2021-05-03
Rated 5 out of 5 by from Easy to follow Did not engage with any of the tax experts. Not needed.
Date published: 2021-05-03
Rated 5 out of 5 by from LOVE IT! Had a good experience, they helped me out when I needed it, and they sure did help me out.
Date published: 2021-05-03
Rated 5 out of 5 by from Great product, have used it for years. Mostly easy to use, but TWO problems requiring manual entry: 1) Enterprise Products Partners generates a K-1 (both printed and as a file clearly labelled "TurboTax") but although the file could be imported last year it would not import this year, and 2) TurboTax Business produces a paper K-1 for a Trust tax return but NO file that can be imported into TT Premier.
Date published: 2021-05-03
Rated 5 out of 5 by from Example were clear for the changes I had 2 tax experts and 1 chat. They were easy to understand, knowledgable and responsive.
Date published: 2021-05-03
Rated 1 out of 5 by from What a nightmare!! This was a awful nightmare this year!!! The system kept telling me to review information and boxes to fill out and it would double trip my taxable income and double how much I needed to pain incorrectly. Time consuming NIGHTMARE. I will look for an alternative next year.
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 1951
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love TurboTax I wish that you would include the state e-file included with the price for TurboTax premier. I spend over 100 dollars for software that others get for free and you still charge me 25 dollars to e-file the state. It would be nice if you could include that. I plan to discontinue my TurboTax subscription and use the free one through my bank.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax exceed my expectations I had the best expert at Turbo Tax and her name is Stacy!! She's prompt, asked the right questions, and made me feel valued!
Date published: 2021-05-03
Rated 5 out of 5 by from best tax program around easy to use . helps you every step of the way. explains all the way thru your return.
Date published: 2021-05-03
Rated 5 out of 5 by from turbo tax is so easy and helpful being a single mom i do not have the extra time to go to someone to prepare my taxes or the extra funds as well. turbo tax makes it a breeze and takes the money out of my refund. thank you
Date published: 2021-05-03
Rated 5 out of 5 by from Easy Peasy Very easy to use and file my taxes Worth every penny
Date published: 2021-05-03
Rated 5 out of 5 by from Easy to follow Did not engage with any of the tax experts. Not needed.
Date published: 2021-05-03
Rated 5 out of 5 by from LOVE IT! Had a good experience, they helped me out when I needed it, and they sure did help me out.
Date published: 2021-05-03
Rated 5 out of 5 by from Great product, have used it for years. Mostly easy to use, but TWO problems requiring manual entry: 1) Enterprise Products Partners generates a K-1 (both printed and as a file clearly labelled "TurboTax") but although the file could be imported last year it would not import this year, and 2) TurboTax Business produces a paper K-1 for a Trust tax return but NO file that can be imported into TT Premier.
Date published: 2021-05-03
Rated 5 out of 5 by from Example were clear for the changes I had 2 tax experts and 1 chat. They were easy to understand, knowledgable and responsive.
Date published: 2021-05-03
Rated 1 out of 5 by from What a nightmare!! This was a awful nightmare this year!!! The system kept telling me to review information and boxes to fill out and it would double trip my taxable income and double how much I needed to pain incorrectly. Time consuming NIGHTMARE. I will look for an alternative next year.
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 1951