TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from TurboTax I like, but... I've used Turbo tax for many years now and as compared to others, it's the easiest to use. This year, my return got rejected for a minor issue, I received the email and reason code but when I went back into the software expecting it to indicate rejection, it only said that my return still needed to be filed. This is in direct contradiction to all FAQ's, online sources as to the flow when a return is rejected. Both payments, IRS and service fee were immediately placed on my CC as Pending but took more than 5 days to finally drop off. I am not sure if this might be a glitch or the way it's supposed to work regarding Rejection flow.
Date published: 2022-05-24
Rated 5 out of 5 by from Thanks Turbo tax Turbo tax Helped me and my Wife get out taxes filed and they were very helpful and prfessional
Date published: 2022-05-24
Rated 5 out of 5 by from Turbotax is fastest tax prep I've ever experienced The tax return through TurboTax was amazingly fast, accurate and efficient. My tax preparer Ashley was efficient fast and kept me calm during the first tax return through TurboTax. I will definitely use TurboTax next year!
Date published: 2022-05-24
Rated 5 out of 5 by from awesome amy she helped me get thru my taxes with ease after i was lost on doing them. she was patient and very polite and helpfull..
Date published: 2022-05-24
Rated 5 out of 5 by from Awesome Turbo tax was very easy for me to file my own taxes
Date published: 2022-05-24
Rated 5 out of 5 by from Totally Terrific TurboTax User friendly organization with efficient and timely task reminders.
Date published: 2022-05-24
Rated 5 out of 5 by from Easy! TurboTax provides all the questions with expert advice - awesome!
Date published: 2022-05-24
Rated 5 out of 5 by from ITS WORTH IT! As a first-year small business owner, I was so worried and confused about filing taxes but the online TurboTax Live experience was amazing. I feel confident ill be using TurboTax Live permanently.
Date published: 2022-05-24
Rated 5 out of 5 by from Janet was Awesome! Janet was Awesome! Did a great job answering my question!
Date published: 2022-05-24
Rated 5 out of 5 by from Turbo tax is awesome So easy to navigate and when I did need help live chat was quick and efficient
Date published: 2022-05-24
All TurboTax® Offerings Reviews - Page 196
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax I like, but... I've used Turbo tax for many years now and as compared to others, it's the easiest to use. This year, my return got rejected for a minor issue, I received the email and reason code but when I went back into the software expecting it to indicate rejection, it only said that my return still needed to be filed. This is in direct contradiction to all FAQ's, online sources as to the flow when a return is rejected. Both payments, IRS and service fee were immediately placed on my CC as Pending but took more than 5 days to finally drop off. I am not sure if this might be a glitch or the way it's supposed to work regarding Rejection flow.
Date published: 2022-05-24
Rated 5 out of 5 by from Thanks Turbo tax Turbo tax Helped me and my Wife get out taxes filed and they were very helpful and prfessional
Date published: 2022-05-24
Rated 5 out of 5 by from Turbotax is fastest tax prep I've ever experienced The tax return through TurboTax was amazingly fast, accurate and efficient. My tax preparer Ashley was efficient fast and kept me calm during the first tax return through TurboTax. I will definitely use TurboTax next year!
Date published: 2022-05-24
Rated 5 out of 5 by from awesome amy she helped me get thru my taxes with ease after i was lost on doing them. she was patient and very polite and helpfull..
Date published: 2022-05-24
Rated 5 out of 5 by from Awesome Turbo tax was very easy for me to file my own taxes
Date published: 2022-05-24
Rated 5 out of 5 by from Totally Terrific TurboTax User friendly organization with efficient and timely task reminders.
Date published: 2022-05-24
Rated 5 out of 5 by from Easy! TurboTax provides all the questions with expert advice - awesome!
Date published: 2022-05-24
Rated 5 out of 5 by from ITS WORTH IT! As a first-year small business owner, I was so worried and confused about filing taxes but the online TurboTax Live experience was amazing. I feel confident ill be using TurboTax Live permanently.
Date published: 2022-05-24
Rated 5 out of 5 by from Janet was Awesome! Janet was Awesome! Did a great job answering my question!
Date published: 2022-05-24
Rated 5 out of 5 by from Turbo tax is awesome So easy to navigate and when I did need help live chat was quick and efficient
Date published: 2022-05-24
All TurboTax® Offerings Reviews - Page 196