TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from OLD RELIABLE TURBO TAX I've been using TURBO TAX for years, I like having all my info saved from previous years saving a lot of boring input. Being able to import financial info is a timesaver I really like, more accurate input!!
Date published: 2023-04-16
Rated 3 out of 5 by from Gets the job done Worked it over several days and it worked pretty flawlessly. A lot of upgrade opportunities. Maybe a tad too much.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is a big help! Gets us accurate information quickly - Very helpful!!
Date published: 2023-04-16
Rated 1 out of 5 by from Pathetic software I have to use every year Pathetic excuse of a software I have to use every year because Intuit lobbies hard to make filing taxes difficult. I shouldn't be filing taxes. The government already has all the information it needs about my taxes. Cut the middle man aka TurboTax.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is very user friendly. Turbo Tax is very user friendly and easy to use, I recommend it to all my friends.
Date published: 2023-04-16
Rated 4 out of 5 by from EASY BUT DIDN'T WANT PREMIUM I didn't want to purchase the premium but I must have accidentally clicked on it and could never figure out to back out of it. It provided me nothing. Is there no credit for mortgage interest?
Date published: 2023-04-16
Rated 3 out of 5 by from Usually great, easy - this time not so much - bugs Usually TurboTax is easy and convenient, however, this time, it required me to enter the same 1099-INT info 3 times for 3 separate entities, then said I added it too many times and needed to delete the extra entries, only to have it yet again not recognize the entries and force me to do it all over again despite still having an entry. I also had some trouble getting the final page/screen to scroll to the bottom so I could finish the whole process.
Date published: 2023-04-16
Rated 2 out of 5 by from Disappointed my taxes changed from last year not as complicated yet TurboTax would not let me change to the free version
Date published: 2023-04-16
Rated 5 out of 5 by from tax live was great stayed on the phone for over 40 mins to be able to help me and walk me through the whole process hopefully all goes well
Date published: 2023-04-16
Rated 5 out of 5 by from I appreciate the simplicity of turbo tax I appreciated the access to help that I had and the simplicity of the step by step process of completing my taxes
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1940
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from OLD RELIABLE TURBO TAX I've been using TURBO TAX for years, I like having all my info saved from previous years saving a lot of boring input. Being able to import financial info is a timesaver I really like, more accurate input!!
Date published: 2023-04-16
Rated 3 out of 5 by from Gets the job done Worked it over several days and it worked pretty flawlessly. A lot of upgrade opportunities. Maybe a tad too much.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is a big help! Gets us accurate information quickly - Very helpful!!
Date published: 2023-04-16
Rated 1 out of 5 by from Pathetic software I have to use every year Pathetic excuse of a software I have to use every year because Intuit lobbies hard to make filing taxes difficult. I shouldn't be filing taxes. The government already has all the information it needs about my taxes. Cut the middle man aka TurboTax.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is very user friendly. Turbo Tax is very user friendly and easy to use, I recommend it to all my friends.
Date published: 2023-04-16
Rated 4 out of 5 by from EASY BUT DIDN'T WANT PREMIUM I didn't want to purchase the premium but I must have accidentally clicked on it and could never figure out to back out of it. It provided me nothing. Is there no credit for mortgage interest?
Date published: 2023-04-16
Rated 3 out of 5 by from Usually great, easy - this time not so much - bugs Usually TurboTax is easy and convenient, however, this time, it required me to enter the same 1099-INT info 3 times for 3 separate entities, then said I added it too many times and needed to delete the extra entries, only to have it yet again not recognize the entries and force me to do it all over again despite still having an entry. I also had some trouble getting the final page/screen to scroll to the bottom so I could finish the whole process.
Date published: 2023-04-16
Rated 2 out of 5 by from Disappointed my taxes changed from last year not as complicated yet TurboTax would not let me change to the free version
Date published: 2023-04-16
Rated 5 out of 5 by from tax live was great stayed on the phone for over 40 mins to be able to help me and walk me through the whole process hopefully all goes well
Date published: 2023-04-16
Rated 5 out of 5 by from I appreciate the simplicity of turbo tax I appreciated the access to help that I had and the simplicity of the step by step process of completing my taxes
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1940