TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
geearew from
Turbo Tax is great
I spoke with Teresa and she was knowledgeable, friendly, and answered all of my questions
Date published: 2023-04-16
Rated 5 out of 5 by
EllieTK from
TurboTax 2023
I would be super stressed if i did not have TurboTax and have not used it for years. Easy to use. Questions answered. I could have gotten a discount if I decided to file earlier.
Date published: 2023-04-16
Rated 5 out of 5 by
Jrafs from
AMAZING
I have been using this website for the past two years independently and it has been one of the most convenient and easiest platform to file my taxes. Highly recommend it!
Date published: 2023-04-16
Rated 3 out of 5 by
Rating April Sixteenth from
Rating...
N/A; Not much to say.... See the amount of stars to reference rating.
Date published: 2023-04-16
Rated 2 out of 5 by
Smart Check Fail from
Good Product with flaws
Overall great product and 95% of the time works well. But in this case, it detected an error in my state return (using the smart check) and although I fixed it, it prevented me from e-filing. And no matter what I did it wouldn't recognize the fix. Forcing me to mail in my returns instead of via email. Very frustrating.
Date published: 2023-04-16
Rated 5 out of 5 by
GM00 from
So easy
I'll never use anything else, I love the guidance and tips you can click on to help save $$$
Date published: 2023-04-16
Rated 5 out of 5 by
FR67 from
Very easy to use
Was step by step. I had last year's data which one could compare against as well.
Date published: 2023-04-16
Rated 4 out of 5 by
Shari030561 from
TurboTax gets the job done
I've used TurboTax before and have always been satisfied with the ease of filing. My only complaint is the cost due to 1099s, which other tax prep software doesn't usually charge for.
Date published: 2023-04-16
Rated 3 out of 5 by
MAS111 from
STOP offering Upgrades in the middle of returns
I've been using TurboTax for more than 10 years and will probably stop now. Can't deal with the multiple offers to upgrade service.... very annoying.
Date published: 2023-04-16
Rated 5 out of 5 by
Melly91576 from
Turbo tax is great
Good experience with filing my taxes myself on Turbo tax
All TurboTax® Offerings Reviews - Page 1932
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
geearew from
Turbo Tax is great
I spoke with Teresa and she was knowledgeable, friendly, and answered all of my questions
Date published: 2023-04-16
Rated 5 out of 5 by
EllieTK from
TurboTax 2023
I would be super stressed if i did not have TurboTax and have not used it for years. Easy to use. Questions answered. I could have gotten a discount if I decided to file earlier.
Date published: 2023-04-16
Rated 5 out of 5 by
Jrafs from
AMAZING
I have been using this website for the past two years independently and it has been one of the most convenient and easiest platform to file my taxes. Highly recommend it!
Date published: 2023-04-16
Rated 3 out of 5 by
Rating April Sixteenth from
Rating...
N/A; Not much to say.... See the amount of stars to reference rating.
Date published: 2023-04-16
Rated 2 out of 5 by
Smart Check Fail from
Good Product with flaws
Overall great product and 95% of the time works well. But in this case, it detected an error in my state return (using the smart check) and although I fixed it, it prevented me from e-filing. And no matter what I did it wouldn't recognize the fix. Forcing me to mail in my returns instead of via email. Very frustrating.
Date published: 2023-04-16
Rated 5 out of 5 by
GM00 from
So easy
I'll never use anything else, I love the guidance and tips you can click on to help save $$$
Date published: 2023-04-16
Rated 5 out of 5 by
FR67 from
Very easy to use
Was step by step. I had last year's data which one could compare against as well.
Date published: 2023-04-16
Rated 4 out of 5 by
Shari030561 from
TurboTax gets the job done
I've used TurboTax before and have always been satisfied with the ease of filing. My only complaint is the cost due to 1099s, which other tax prep software doesn't usually charge for.
Date published: 2023-04-16
Rated 3 out of 5 by
MAS111 from
STOP offering Upgrades in the middle of returns
I've been using TurboTax for more than 10 years and will probably stop now. Can't deal with the multiple offers to upgrade service.... very annoying.
Date published: 2023-04-16
Rated 5 out of 5 by
Melly91576 from
Turbo tax is great
Good experience with filing my taxes myself on Turbo tax
All TurboTax® Offerings Reviews - Page 1932
Date published: 2023-04-16