TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy Made filling super easy coming from someone who doesn't work with numbers well and doesn't have an accountancy background.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy. Simple. Understandable. Very simple to use, had many walkthroughs and explanations that dumbed it down for me, I liked that I knew how much I was saving throughout the process, it gave me an estimated time it would take to complete (I took a while longer). Overall great experience!
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is very helpful and intuitive Easier to use software. Recommend to individuals with small business
Date published: 2023-04-16
Rated 5 out of 5 by from Makes tax time more enjoyable and less stressful ! Turbo tax is complete and leaves me feeling confident in my returns. I have used it for years. It's simple and I can complete it at home with ease.
Date published: 2023-04-16
Rated 3 out of 5 by from Product hasn't measurably improved, increased $$$ It's not worth the increased cost this year. It keeps trying to "up-sell" you to higher cost products with no benefit. I was very disappointed this year!
Date published: 2023-04-16
Rated 4 out of 5 by from Awesome way to file your taxes The software was very easy to use. I recommend this product.
Date published: 2023-04-16
Rated 1 out of 5 by from They charged me an extra $39 just to deposit refun The site was horrible. Hardly anything transferred over. Had to enter most of it myself. Then you charged me for the premium because I had capitol gain carry over. Then to really top it me off, you charged me $39 just to have refund deposited into my own bank account. I paid over $200 for your crummy site. I could have had an accountant do it all for me for that cost. NEVER EVER again. You really dropped your site. This was the most confusing plan ever!
Date published: 2023-04-16
Rated 5 out of 5 by from Very helpful and easy! Turbo Tax is very easy to use and helpful. It takes you through each step, so you do not miss a thing.
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax Feedback Good overall. Would like longer timeout period and ability to go back to previous screen without being taken to the beginning of the previous section.
Date published: 2023-04-16
Rated 5 out of 5 by from easy, easy, easy Turbo tax is easy to use. Try it, you won't be disappointed.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1925
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Made filling super easy coming from someone who doesn't work with numbers well and doesn't have an accountancy background.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy. Simple. Understandable. Very simple to use, had many walkthroughs and explanations that dumbed it down for me, I liked that I knew how much I was saving throughout the process, it gave me an estimated time it would take to complete (I took a while longer). Overall great experience!
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is very helpful and intuitive Easier to use software. Recommend to individuals with small business
Date published: 2023-04-16
Rated 5 out of 5 by from Makes tax time more enjoyable and less stressful ! Turbo tax is complete and leaves me feeling confident in my returns. I have used it for years. It's simple and I can complete it at home with ease.
Date published: 2023-04-16
Rated 3 out of 5 by from Product hasn't measurably improved, increased $$$ It's not worth the increased cost this year. It keeps trying to "up-sell" you to higher cost products with no benefit. I was very disappointed this year!
Date published: 2023-04-16
Rated 4 out of 5 by from Awesome way to file your taxes The software was very easy to use. I recommend this product.
Date published: 2023-04-16
Rated 1 out of 5 by from They charged me an extra $39 just to deposit refun The site was horrible. Hardly anything transferred over. Had to enter most of it myself. Then you charged me for the premium because I had capitol gain carry over. Then to really top it me off, you charged me $39 just to have refund deposited into my own bank account. I paid over $200 for your crummy site. I could have had an accountant do it all for me for that cost. NEVER EVER again. You really dropped your site. This was the most confusing plan ever!
Date published: 2023-04-16
Rated 5 out of 5 by from Very helpful and easy! Turbo Tax is very easy to use and helpful. It takes you through each step, so you do not miss a thing.
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax Feedback Good overall. Would like longer timeout period and ability to go back to previous screen without being taken to the beginning of the previous section.
Date published: 2023-04-16
Rated 5 out of 5 by from easy, easy, easy Turbo tax is easy to use. Try it, you won't be disappointed.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1925