TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from fast and quick help calls were promptly returned and questions answered! 8th year with turbo tax
Date published: 2021-05-04
Rated 4 out of 5 by from Good self guided tool it was a little clunky because I had the last 45 days in state that requires state income tax be paid. It took several tries to get the right numbers on the state return and pull it forward from the federal
Date published: 2021-05-04
Rated 5 out of 5 by from I feel very confident with the service While preparing my taxes I accidently entered a form twice the fix was easy and quick. Thanks to all the hard work you at turbo tax have done.
Date published: 2021-05-04
Rated 3 out of 5 by from Changes in 2020 make it less user friendly Can't view the completed forms like in past years makes it inconvenient. Need review messages are not clear about what part needs reviewed until final check.
Date published: 2021-05-04
Rated 5 out of 5 by from love turbo tax I have been using Turbo Tax for years and it has consistenly help me pay only what is required and gotten me refunds most years. Way to go Turbo Tax!!
Date published: 2021-05-04
Rated 5 out of 5 by from fast and easy confident with e filing that no stone was unturned
Date published: 2021-05-04
Rated 5 out of 5 by from Love me some turbotax They make it extremely easy to use. All the expert help is amazing! Everyone has been so nice and helpful. I really appreciate them making it easy to do my taxes
Date published: 2021-05-04
Rated 2 out of 5 by from Turbo tax is ok. They don’t tell you they charge you $40 to take your fees out of your return. I think that’s shady. I would have changed it but I’ve been working on this so long I don’t have time to go back through it all. Kinda sticking it to the working class. The program is pretty good overall. I know how to file for free next time.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo tax is great and easy and offers help. This is the only way I file and will file. Thanks again to make my live rep he was great. This was my first time getting help and he was great.
Date published: 2021-05-04
Rated 5 out of 5 by from Worth Every Penny! I'm never going back to doing our own taxes again. Our taxes can be complicated because my husband does most of his work as an independent contractor. I always dread tax season, but this year was so easy. I uploaded all of our documents, answered some questions, and the tax preparers did the rest! Love this service.
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 1902
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from fast and quick help calls were promptly returned and questions answered! 8th year with turbo tax
Date published: 2021-05-04
Rated 4 out of 5 by from Good self guided tool it was a little clunky because I had the last 45 days in state that requires state income tax be paid. It took several tries to get the right numbers on the state return and pull it forward from the federal
Date published: 2021-05-04
Rated 5 out of 5 by from I feel very confident with the service While preparing my taxes I accidently entered a form twice the fix was easy and quick. Thanks to all the hard work you at turbo tax have done.
Date published: 2021-05-04
Rated 3 out of 5 by from Changes in 2020 make it less user friendly Can't view the completed forms like in past years makes it inconvenient. Need review messages are not clear about what part needs reviewed until final check.
Date published: 2021-05-04
Rated 5 out of 5 by from love turbo tax I have been using Turbo Tax for years and it has consistenly help me pay only what is required and gotten me refunds most years. Way to go Turbo Tax!!
Date published: 2021-05-04
Rated 5 out of 5 by from fast and easy confident with e filing that no stone was unturned
Date published: 2021-05-04
Rated 5 out of 5 by from Love me some turbotax They make it extremely easy to use. All the expert help is amazing! Everyone has been so nice and helpful. I really appreciate them making it easy to do my taxes
Date published: 2021-05-04
Rated 2 out of 5 by from Turbo tax is ok. They don’t tell you they charge you $40 to take your fees out of your return. I think that’s shady. I would have changed it but I’ve been working on this so long I don’t have time to go back through it all. Kinda sticking it to the working class. The program is pretty good overall. I know how to file for free next time.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo tax is great and easy and offers help. This is the only way I file and will file. Thanks again to make my live rep he was great. This was my first time getting help and he was great.
Date published: 2021-05-04
Rated 5 out of 5 by from Worth Every Penny! I'm never going back to doing our own taxes again. Our taxes can be complicated because my husband does most of his work as an independent contractor. I always dread tax season, but this year was so easy. I uploaded all of our documents, answered some questions, and the tax preparers did the rest! Love this service.
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 1902