TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbotax is a huge stress relief pill !!! Turbotax is a godsend to me... I always hated tax time...!! But, now, Turbotax gives me a sense of confidence and some humor to carry me through....this is a great tax program.!!!
Date published: 2021-06-17
Rated 5 out of 5 by from Easy to use, informative. I really liked how well this is put together, at any point if I didn't understand something the information was just a click away. The information was in words that I could understand.
Date published: 2021-06-17
Rated 3 out of 5 by from Reasonably good. Less user friendly than Deluxe TT Needs more links to IRS forms for each entry. I had added and removed generation skipping beneficiaries to a trust filing but the answer to the page 3 question on Form 1041 did not change back to 'No' until I edited the other beneficiaries a third time. I think there is a little bug.
Date published: 2021-06-17
Rated 5 out of 5 by from Very easy & you can pick up where you left off Very easy to work with the application and it prompts you for anything missing, or your next task to do. Great program!
Date published: 2021-06-17
Rated 3 out of 5 by from Average Last two years have been hard to process online account rejected!
Date published: 2021-06-17
Rated 3 out of 5 by from its easy turbo-tax, it is easy to use but easier to mess up.
Date published: 2021-06-17
Rated 3 out of 5 by from TurboTax is pretty good for Federal, but not State Federal works pretty well. AZ Tax Credit Worksheets are not user friendly and they end up carrying over the information incorrectly. Also, when partial tax credit is used, the way it chooses which credit to post is not correct. Also, the charity name in Step by Step already asks for the code, then the review pops up that we need to enter the code in the next column. Maybe you need to hire someone from Arizona to advise you on how it should work!
Date published: 2021-06-17
Rated 5 out of 5 by from Awesome experience My tax expert, Suan, was just amazing. She was very professional, thorough and friendly. I consider myself lucky to have gotten her to help me. Highly recommend Suan and full service.
Date published: 2021-06-17
Rated 5 out of 5 by from TurboTax is cool It was very helpful and I enjoyed it. I love it a lot well done
Date published: 2021-06-17
Rated 4 out of 5 by from TurboTax is great. I have been using TurboTax for years and it has always delivered excellent results.
Date published: 2021-06-17
All TurboTax® Offerings Reviews - Page 191
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is a huge stress relief pill !!! Turbotax is a godsend to me... I always hated tax time...!! But, now, Turbotax gives me a sense of confidence and some humor to carry me through....this is a great tax program.!!!
Date published: 2021-06-17
Rated 5 out of 5 by from Easy to use, informative. I really liked how well this is put together, at any point if I didn't understand something the information was just a click away. The information was in words that I could understand.
Date published: 2021-06-17
Rated 3 out of 5 by from Reasonably good. Less user friendly than Deluxe TT Needs more links to IRS forms for each entry. I had added and removed generation skipping beneficiaries to a trust filing but the answer to the page 3 question on Form 1041 did not change back to 'No' until I edited the other beneficiaries a third time. I think there is a little bug.
Date published: 2021-06-17
Rated 5 out of 5 by from Very easy & you can pick up where you left off Very easy to work with the application and it prompts you for anything missing, or your next task to do. Great program!
Date published: 2021-06-17
Rated 3 out of 5 by from Average Last two years have been hard to process online account rejected!
Date published: 2021-06-17
Rated 3 out of 5 by from its easy turbo-tax, it is easy to use but easier to mess up.
Date published: 2021-06-17
Rated 3 out of 5 by from TurboTax is pretty good for Federal, but not State Federal works pretty well. AZ Tax Credit Worksheets are not user friendly and they end up carrying over the information incorrectly. Also, when partial tax credit is used, the way it chooses which credit to post is not correct. Also, the charity name in Step by Step already asks for the code, then the review pops up that we need to enter the code in the next column. Maybe you need to hire someone from Arizona to advise you on how it should work!
Date published: 2021-06-17
Rated 5 out of 5 by from Awesome experience My tax expert, Suan, was just amazing. She was very professional, thorough and friendly. I consider myself lucky to have gotten her to help me. Highly recommend Suan and full service.
Date published: 2021-06-17
Rated 5 out of 5 by from TurboTax is cool It was very helpful and I enjoyed it. I love it a lot well done
Date published: 2021-06-17
Rated 4 out of 5 by from TurboTax is great. I have been using TurboTax for years and it has always delivered excellent results.
Date published: 2021-06-17
All TurboTax® Offerings Reviews - Page 191