TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from null null
Date published: 2023-10-02
Rated 5 out of 5 by from null null
Date published: 2023-10-02
Rated 2 out of 5 by from I will be using an in-person service next time.. Help Desk folks are very nice and helpful. However, the user interface is not very friendly and I needed to contact Help several times. Also, I realize that I missed a capital loss deduction.
Date published: 2023-10-02
Rated 4 out of 5 by from null null
Date published: 2023-10-02
Rated 5 out of 5 by from null null
Date published: 2023-10-02
Rated 2 out of 5 by from It is now It’s now October and my taxes still haven’t been paid
Date published: 2023-10-02
Rated 5 out of 5 by from null null
Date published: 2023-10-02
Rated 5 out of 5 by from Amazing experience Angela was absolutely amazing with helping me. She took her time with me and answered all of my questions with so much patience, professionalism and she was very thorough.
Date published: 2023-10-02
Rated 2 out of 5 by from Adequate for very basic returns only This is the second year that I have used TurboTax and have had issues both years. trying to get questions answered is difficult at best.
Date published: 2023-10-02
Rated 5 out of 5 by from Easy to Use Very helpful assistance. Had live assistance and she walked me thru all of the changes needed
Date published: 2023-10-02
All TurboTax® Offerings Reviews - Page 20
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from null null
Date published: 2023-10-02
Rated 5 out of 5 by from null null
Date published: 2023-10-02
Rated 2 out of 5 by from I will be using an in-person service next time.. Help Desk folks are very nice and helpful. However, the user interface is not very friendly and I needed to contact Help several times. Also, I realize that I missed a capital loss deduction.
Date published: 2023-10-02
Rated 4 out of 5 by from null null
Date published: 2023-10-02
Rated 5 out of 5 by from null null
Date published: 2023-10-02
Rated 2 out of 5 by from It is now It’s now October and my taxes still haven’t been paid
Date published: 2023-10-02
Rated 5 out of 5 by from null null
Date published: 2023-10-02
Rated 5 out of 5 by from Amazing experience Angela was absolutely amazing with helping me. She took her time with me and answered all of my questions with so much patience, professionalism and she was very thorough.
Date published: 2023-10-02
Rated 2 out of 5 by from Adequate for very basic returns only This is the second year that I have used TurboTax and have had issues both years. trying to get questions answered is difficult at best.
Date published: 2023-10-02
Rated 5 out of 5 by from Easy to Use Very helpful assistance. Had live assistance and she walked me thru all of the changes needed
Date published: 2023-10-02
All TurboTax® Offerings Reviews - Page 20