TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from RatingforFY2022 over all 4 star did not catch the errors made in state taxes verses federal taxes
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax is expensive The fees to file are too high. Will be trying a different company next year.
Date published: 2023-04-17
Rated 4 out of 5 by from Good Job Turbo Tax I liked it and will use it again. I was unable to import my statements because of my somewhat limited experience with tech and found the process too confusing, but had no trouble entering them myself.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Peasy I was easily able to follow the great instruction and complete my taxes in less than 90 minutes.
Date published: 2023-04-17
Rated 5 out of 5 by from Taxing Done Simple! TurboTax made iling my taxes easy as pie! Thanks TurboTax!
Date published: 2023-04-17
Rated 4 out of 5 by from Suggestions for improvement This is my first time using TurboTax and overall, I found the program to be informative, easy to follow and contained good explanations. However, I'd like to request that attention be paid to the reporting of RMDs - rollovers, taxable amounts, etc. I think part of the issue is that the federal 1099-R form does not direct financial institutions to report RMD amounts separately. This should be an easy addition to the form - the companies I deal with provide this information via a memo at the beginning of the year, and I now file this document with pending tax forms but - I have a situation where a distribution I receive is part RMD and part funds I can rollover into another qualified IRA. It would be so helpful if this was displayed in a more direct manner on the 1099-R, which I know you can't control. I've had to explain how this works to an accountant (!) - one who I no longer use. Also, most recently, I went to a local tax prep clinic, staffed by IRS certified folks, and they were all over the map on how to handle this situation. I chose to use TurboTax and I'm hoping I did it right!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax...EXCELLENT! Simple and easy to use. Instructions were very helpful.
Date published: 2023-04-17
Rated 5 out of 5 by from Thank you!!! First time tax preparer!!! It was super easy and best of all, it was free!!! Thank you!!! My first time filing and it was a piece of cake!!!
Date published: 2023-04-17
Rated 5 out of 5 by from More outstanding each and every year! I have been using Turbo Tax since 2006 and every single year it gets better and better, easy to use, and the best customer service! I always recommend Turbo Tax!
Date published: 2023-04-17
Rated 5 out of 5 by from Why do I get emails mentioning a refund? It always bugs me getting messages about getting the "maximum refund". It's like you assume I'm foolish enough to overpay my taxes. I never do.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1891
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from RatingforFY2022 over all 4 star did not catch the errors made in state taxes verses federal taxes
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax is expensive The fees to file are too high. Will be trying a different company next year.
Date published: 2023-04-17
Rated 4 out of 5 by from Good Job Turbo Tax I liked it and will use it again. I was unable to import my statements because of my somewhat limited experience with tech and found the process too confusing, but had no trouble entering them myself.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Peasy I was easily able to follow the great instruction and complete my taxes in less than 90 minutes.
Date published: 2023-04-17
Rated 5 out of 5 by from Taxing Done Simple! TurboTax made iling my taxes easy as pie! Thanks TurboTax!
Date published: 2023-04-17
Rated 4 out of 5 by from Suggestions for improvement This is my first time using TurboTax and overall, I found the program to be informative, easy to follow and contained good explanations. However, I'd like to request that attention be paid to the reporting of RMDs - rollovers, taxable amounts, etc. I think part of the issue is that the federal 1099-R form does not direct financial institutions to report RMD amounts separately. This should be an easy addition to the form - the companies I deal with provide this information via a memo at the beginning of the year, and I now file this document with pending tax forms but - I have a situation where a distribution I receive is part RMD and part funds I can rollover into another qualified IRA. It would be so helpful if this was displayed in a more direct manner on the 1099-R, which I know you can't control. I've had to explain how this works to an accountant (!) - one who I no longer use. Also, most recently, I went to a local tax prep clinic, staffed by IRS certified folks, and they were all over the map on how to handle this situation. I chose to use TurboTax and I'm hoping I did it right!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax...EXCELLENT! Simple and easy to use. Instructions were very helpful.
Date published: 2023-04-17
Rated 5 out of 5 by from Thank you!!! First time tax preparer!!! It was super easy and best of all, it was free!!! Thank you!!! My first time filing and it was a piece of cake!!!
Date published: 2023-04-17
Rated 5 out of 5 by from More outstanding each and every year! I have been using Turbo Tax since 2006 and every single year it gets better and better, easy to use, and the best customer service! I always recommend Turbo Tax!
Date published: 2023-04-17
Rated 5 out of 5 by from Why do I get emails mentioning a refund? It always bugs me getting messages about getting the "maximum refund". It's like you assume I'm foolish enough to overpay my taxes. I never do.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1891