TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from Excellent and easy to use program The program is easy to use and understand. I had an issue and their customer service was excellent and helped to clear it up quickly.
Date published: 2021-05-22
Rated 5 out of 5 by from Turbo Tax is great! Very easy to navigate through. Explains everything in detail
Date published: 2021-05-22
Rated 5 out of 5 by from TurboTax!!!! It was fantastic and I loved every minute of it. It made doing taxes easy and stress free for someone who's new to it.
Date published: 2021-05-22
Rated 5 out of 5 by from turbo is awsome good i had to wait for a few things but i got it thank you
Date published: 2021-05-22
Rated 5 out of 5 by from 21 years and counting I have been using Turbo-Tax since 1999 and would not change for anything. It is GREAT tax preparation software.
Date published: 2021-05-22
Rated 5 out of 5 by from TurboTax is awesome!!! Turbo Tax Online was wonderful and well structured, easy to use, and provided great feedback!
Date published: 2021-05-22
Rated 4 out of 5 by from easy to access Herb was helpful and walked me through all that I asked
Date published: 2021-05-22
Rated 3 out of 5 by from 2020 turbo tax I have been using TT to file taxes for a quite a few years and has always been a smooth exp. This time though there were couple of issues: 1. Payment : I had paid before filing extension, but turbo tax asked me to pay again when i was ready to file! I almost did before remembering that I had paid already. I had to then use turbo tax live help to get this resolved. Not a good experience. 2. Moving expenses: I had entered moving expenses, but TT was showing $0 in the summary. A live conversation with the tax expert was required to clarify the issue. Apparently moving expenses are applicable only to Military. this could have been made clear in the UI and definitely did not require a CPA appointment .
Date published: 2021-05-22
Rated 4 out of 5 by from Turbo Tax is great and easy Fast and easy I like doing it at my convenience and on my time.
Date published: 2021-05-22
Rated 5 out of 5 by from Turbo Tax is easy to use step by step guided tax prep makes the process painless and saves me $!!
Date published: 2021-05-22
All TurboTax® Offerings Reviews - Page 190
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent and easy to use program The program is easy to use and understand. I had an issue and their customer service was excellent and helped to clear it up quickly.
Date published: 2021-05-22
Rated 5 out of 5 by from Turbo Tax is great! Very easy to navigate through. Explains everything in detail
Date published: 2021-05-22
Rated 5 out of 5 by from TurboTax!!!! It was fantastic and I loved every minute of it. It made doing taxes easy and stress free for someone who's new to it.
Date published: 2021-05-22
Rated 5 out of 5 by from turbo is awsome good i had to wait for a few things but i got it thank you
Date published: 2021-05-22
Rated 5 out of 5 by from 21 years and counting I have been using Turbo-Tax since 1999 and would not change for anything. It is GREAT tax preparation software.
Date published: 2021-05-22
Rated 5 out of 5 by from TurboTax is awesome!!! Turbo Tax Online was wonderful and well structured, easy to use, and provided great feedback!
Date published: 2021-05-22
Rated 4 out of 5 by from easy to access Herb was helpful and walked me through all that I asked
Date published: 2021-05-22
Rated 3 out of 5 by from 2020 turbo tax I have been using TT to file taxes for a quite a few years and has always been a smooth exp. This time though there were couple of issues: 1. Payment : I had paid before filing extension, but turbo tax asked me to pay again when i was ready to file! I almost did before remembering that I had paid already. I had to then use turbo tax live help to get this resolved. Not a good experience. 2. Moving expenses: I had entered moving expenses, but TT was showing $0 in the summary. A live conversation with the tax expert was required to clarify the issue. Apparently moving expenses are applicable only to Military. this could have been made clear in the UI and definitely did not require a CPA appointment .
Date published: 2021-05-22
Rated 4 out of 5 by from Turbo Tax is great and easy Fast and easy I like doing it at my convenience and on my time.
Date published: 2021-05-22
Rated 5 out of 5 by from Turbo Tax is easy to use step by step guided tax prep makes the process painless and saves me $!!
Date published: 2021-05-22
All TurboTax® Offerings Reviews - Page 190