TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Jacquie100 from
Easy to use.
We have used Turbo Tax for the past 5 years because it is easy to use.
Date published: 2023-04-17
Rated 2 out of 5 by
JLZLN from
TurboTax was not totally awesome, =(
We uploaded the 1099-INT. The address on the 1099-INT is a Sandy, Ut address - zipcode 84070. BUT it uploaded a Sandy, CO address and gave us an error because the Zipcode was wrong (the Zipcode was the correct UT zipcode) - When we attempted to fix the address, it would NOT let us change the address, it just wanted us to fix the Zip-code to match the CO address that it randomly pulled. We ended up deleting the up-load and re-entering the information by hand. -
Date published: 2023-04-17
Rated 5 out of 5 by
Redfam from
Great Experience
I appreciated Lisa's hard work to prepare our taxes before the deadline.
Date published: 2023-04-17
Rated 5 out of 5 by
Tonyvespa from
TurboTax IRS return
Great experience. Everything is explained in an easy way.
Date published: 2023-04-17
Rated 5 out of 5 by
Soph29 from
Easy to use!
I was stressing out about submitting my taxes but Turbo Tax made it easy to see it all in one place!
Date published: 2023-04-17
Rated 5 out of 5 by
Maressa2180 from
Great software
This was a very user friendly and thorough experience
Date published: 2023-04-17
Rated 1 out of 5 by
GoDawgsGo from
State software worthless
The state portion of the software was worthless. Got to the state return portion and the Turbo Tax software put all burden on me to (1) go to the state DOR website, (2) search for the NOL calculation form to (2) manually calculate NOL and (4) enter the NOL result myself into Turbo Tax. Process was a disaster and complete waste of time.
Date published: 2023-04-17
Rated 5 out of 5 by
pgwil from
State and Fed Tax 2022
All went well ! I did not engage with a live agent
Date published: 2023-04-17
Rated 5 out of 5 by
GraphicsGirl7 from
Couldn’t Live Without TurboTax!
I’ve been using TurboTax for 8 years. It helps ensure that I don’t miss ANYTHING… which is really good since I’m self-employed. Thank you, TurboTax! You help reduce the stress of filing taxes every year!
Date published: 2023-04-17
Rated 5 out of 5 by
Filing For My Kids from
Easy to Use
I had to file my teenage sons return. It was extremely easy to do. Highly recommend using Turbo Tax.
All TurboTax® Offerings Reviews - Page 1889
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jacquie100 from
Easy to use.
We have used Turbo Tax for the past 5 years because it is easy to use.
Date published: 2023-04-17
Rated 2 out of 5 by
JLZLN from
TurboTax was not totally awesome, =(
We uploaded the 1099-INT. The address on the 1099-INT is a Sandy, Ut address - zipcode 84070. BUT it uploaded a Sandy, CO address and gave us an error because the Zipcode was wrong (the Zipcode was the correct UT zipcode) - When we attempted to fix the address, it would NOT let us change the address, it just wanted us to fix the Zip-code to match the CO address that it randomly pulled. We ended up deleting the up-load and re-entering the information by hand. -
Date published: 2023-04-17
Rated 5 out of 5 by
Redfam from
Great Experience
I appreciated Lisa's hard work to prepare our taxes before the deadline.
Date published: 2023-04-17
Rated 5 out of 5 by
Tonyvespa from
TurboTax IRS return
Great experience. Everything is explained in an easy way.
Date published: 2023-04-17
Rated 5 out of 5 by
Soph29 from
Easy to use!
I was stressing out about submitting my taxes but Turbo Tax made it easy to see it all in one place!
Date published: 2023-04-17
Rated 5 out of 5 by
Maressa2180 from
Great software
This was a very user friendly and thorough experience
Date published: 2023-04-17
Rated 1 out of 5 by
GoDawgsGo from
State software worthless
The state portion of the software was worthless. Got to the state return portion and the Turbo Tax software put all burden on me to (1) go to the state DOR website, (2) search for the NOL calculation form to (2) manually calculate NOL and (4) enter the NOL result myself into Turbo Tax. Process was a disaster and complete waste of time.
Date published: 2023-04-17
Rated 5 out of 5 by
pgwil from
State and Fed Tax 2022
All went well ! I did not engage with a live agent
Date published: 2023-04-17
Rated 5 out of 5 by
GraphicsGirl7 from
Couldn’t Live Without TurboTax!
I’ve been using TurboTax for 8 years. It helps ensure that I don’t miss ANYTHING… which is really good since I’m self-employed. Thank you, TurboTax! You help reduce the stress of filing taxes every year!
Date published: 2023-04-17
Rated 5 out of 5 by
Filing For My Kids from
Easy to Use
I had to file my teenage sons return. It was extremely easy to do. Highly recommend using Turbo Tax.
All TurboTax® Offerings Reviews - Page 1889
Date published: 2023-04-17