TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is too expensive I think Turbo Tax could be more affordable. It was more expensive to file this year.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent tool for preparing your taxes. Quick, easy. Helped to catch some items I would otherwise not have considered.
Date published: 2023-04-17
Rated 5 out of 5 by from Made my day You can do a lot worse. Turbo Tax makes confident and correct decisions for all users.
Date published: 2023-04-17
Rated 5 out of 5 by from Dusanka It takes a while to go though everything, but it is worth it .
Date published: 2023-04-17
Rated 2 out of 5 by from Adding fees Kept adding on fees, I've bought the disk before to file my moms taxes and this was 3x as expensive because kept adding fees and harder to use than just downloading the disk.
Date published: 2023-04-17
Rated 5 out of 5 by from QUICK HELPED ME FILE ON TIME, QUICK AND EASY WITH NO ISSUES
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax is a mess of a program and uncoordinated I have used Turbo Tax for decades. But I have gotten to the point of extreme disappointment and frustration. The program has become a mess. The interface between the Forms and Easy Step is terrible, and it is easy to miss important things because off the lack of ability to edit and view things in one mode when done in the other. The way of handling Roth conversions is extremely poorly described, and one misstep can lead to erroneous results. I am at the point of actively looking for an alternative.
Date published: 2023-04-17
Rated 5 out of 5 by from EXCELLENT excellent experience, first time filling my taxes. turbotax is very friendly. thank you
Date published: 2023-04-17
Rated 5 out of 5 by from 2022 tax return Excellent Help i appreciate it, use turbo tax they work!
Date published: 2023-04-17
Rated 4 out of 5 by from Ease of Use I have used Turbo Tax for some time now and it's very beneficial as it brings data forward from the previous years and automatically populates the forms correctly based on the answers to their questions and my data input. I am not unfortunately giving this software 5 stars as the price to use this software keeps increasing year after year.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1886
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is too expensive I think Turbo Tax could be more affordable. It was more expensive to file this year.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent tool for preparing your taxes. Quick, easy. Helped to catch some items I would otherwise not have considered.
Date published: 2023-04-17
Rated 5 out of 5 by from Made my day You can do a lot worse. Turbo Tax makes confident and correct decisions for all users.
Date published: 2023-04-17
Rated 5 out of 5 by from Dusanka It takes a while to go though everything, but it is worth it .
Date published: 2023-04-17
Rated 2 out of 5 by from Adding fees Kept adding on fees, I've bought the disk before to file my moms taxes and this was 3x as expensive because kept adding fees and harder to use than just downloading the disk.
Date published: 2023-04-17
Rated 5 out of 5 by from QUICK HELPED ME FILE ON TIME, QUICK AND EASY WITH NO ISSUES
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax is a mess of a program and uncoordinated I have used Turbo Tax for decades. But I have gotten to the point of extreme disappointment and frustration. The program has become a mess. The interface between the Forms and Easy Step is terrible, and it is easy to miss important things because off the lack of ability to edit and view things in one mode when done in the other. The way of handling Roth conversions is extremely poorly described, and one misstep can lead to erroneous results. I am at the point of actively looking for an alternative.
Date published: 2023-04-17
Rated 5 out of 5 by from EXCELLENT excellent experience, first time filling my taxes. turbotax is very friendly. thank you
Date published: 2023-04-17
Rated 5 out of 5 by from 2022 tax return Excellent Help i appreciate it, use turbo tax they work!
Date published: 2023-04-17
Rated 4 out of 5 by from Ease of Use I have used Turbo Tax for some time now and it's very beneficial as it brings data forward from the previous years and automatically populates the forms correctly based on the answers to their questions and my data input. I am not unfortunately giving this software 5 stars as the price to use this software keeps increasing year after year.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1886