TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 3 out of 5 by from Offer a Windows 7 version It sucks you exclude using older computers from using your product. I had to ask around and borrow a laptop to do your taxes. My two home computers only use Windows 7. How hard could it be to offer a version to run on WIN7 ?
Date published: 2021-05-05
Rated 5 out of 5 by from Great working with you It was easy and Madhuri was very thorough and helpful.
Date published: 2021-05-05
Rated 4 out of 5 by from TurboTax is great. Still refinement opportunities Most of the guidance is very straight forward. The sections on Foreign tax and inherited IRA distributions include some confusing prompts/questions. This hung me up for a while. Else the tax prep would have been a breeze. I recommend this product
Date published: 2021-05-05
Rated 1 out of 5 by from difficult to use The Wizard style (next, next, next) is ok the first time around, but when you want to review or change anything it is a nightmare. It asked me if I wanted to use its's dedicutable and then when I went back the import was gone until I spend a half hour with support to find the magic keyword search to get back to it. Also it doesn't do any calculations for you like you can contribute x to your IRA, it asked you what are donating and then tells you the penalty and then you go back and start over and reenter it.
Date published: 2021-05-05
Rated 4 out of 5 by from Convenient This is a good tool for filing tax return and I will use next year
Date published: 2021-05-05
Rated 5 out of 5 by from Great Tax Software I've used Turbo Tax for about the last 20 years and it has always served me well.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax was easy! Wonderful & easy to use. Walks you through each step!
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax is very easy to use Have been using Turbo Tax for about 10 years !!!!!!
Date published: 2021-05-05
Rated 5 out of 5 by from Quick It made filling taxes less scary than I thought it would be for my first time doing it by myself. As a young adult, Turbo Tax made it pretty smooth-sailing without worries.
Date published: 2021-05-05
Rated 1 out of 5 by from Should not force to upgrade I was forced to pay deluxe stating I needed it because I have retirement plan which was not my case and was charged another 40 dollars on top. I would like to get refunded for that. I would qualify for free version but that was not allowed here
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 1882
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Offer a Windows 7 version It sucks you exclude using older computers from using your product. I had to ask around and borrow a laptop to do your taxes. My two home computers only use Windows 7. How hard could it be to offer a version to run on WIN7 ?
Date published: 2021-05-05
Rated 5 out of 5 by from Great working with you It was easy and Madhuri was very thorough and helpful.
Date published: 2021-05-05
Rated 4 out of 5 by from TurboTax is great. Still refinement opportunities Most of the guidance is very straight forward. The sections on Foreign tax and inherited IRA distributions include some confusing prompts/questions. This hung me up for a while. Else the tax prep would have been a breeze. I recommend this product
Date published: 2021-05-05
Rated 1 out of 5 by from difficult to use The Wizard style (next, next, next) is ok the first time around, but when you want to review or change anything it is a nightmare. It asked me if I wanted to use its's dedicutable and then when I went back the import was gone until I spend a half hour with support to find the magic keyword search to get back to it. Also it doesn't do any calculations for you like you can contribute x to your IRA, it asked you what are donating and then tells you the penalty and then you go back and start over and reenter it.
Date published: 2021-05-05
Rated 4 out of 5 by from Convenient This is a good tool for filing tax return and I will use next year
Date published: 2021-05-05
Rated 5 out of 5 by from Great Tax Software I've used Turbo Tax for about the last 20 years and it has always served me well.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax was easy! Wonderful & easy to use. Walks you through each step!
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax is very easy to use Have been using Turbo Tax for about 10 years !!!!!!
Date published: 2021-05-05
Rated 5 out of 5 by from Quick It made filling taxes less scary than I thought it would be for my first time doing it by myself. As a young adult, Turbo Tax made it pretty smooth-sailing without worries.
Date published: 2021-05-05
Rated 1 out of 5 by from Should not force to upgrade I was forced to pay deluxe stating I needed it because I have retirement plan which was not my case and was charged another 40 dollars on top. I would like to get refunded for that. I would qualify for free version but that was not allowed here
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 1882