TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from Reliable, User-Friendly, Trustworthy I use Turbo Tax Online Every Year to file. I love the Q&A feature and the ability to find answers as needed. I always have a great experience and I trust the end results every time.
Date published: 2021-05-05
Rated 5 out of 5 by from turbo tax is the way to go It was really easy to file my taxes fast and smooth
Date published: 2021-05-05
Rated 4 out of 5 by from 2020 returns Step by step is OK. However it would be nice to know why Tax dues suddenly jump with just minor entry.
Date published: 2021-05-05
Rated 3 out of 5 by from Turbo Tax has some kinks Turbo tax accepted my on-line filing fee and then refused to file on-line. The fee was never returned
Date published: 2021-05-05
Rated 5 out of 5 by from Frustrating, but I do what I'm told Taxes always seem like more work, but I couldn't imagine doing them all by myself
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax was awesome Gregory was very helpful and answered my questions promptly.
Date published: 2021-05-05
Rated 5 out of 5 by from Was skeptical but was impressed! Inna was so nice and responsive to all the questions I had! I was a bit nervous about dishing out the cost to pay for the service but with the time I saved from worrying about doing my taxes, I can rest easy (sounds like something I should say in a review!!) I was very impressed!
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax is outstanding to use Found it to be quick and simple to use, was guided all along the way.
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax came through! Great customer service. I had issues and had to call for help twice. Experts returned my call and walked me through it. Chat window not very helpful, seems limited to standard/simple questions. But live folks were wonderful!
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax = Amazing Wow!! I was so nervous to file my taxes. This was my first time ever doing it myself. It was so simple. I had a question at one point and clicked the chat button and a rep called me within 1-2 minutes. This was so easy. Great tool.
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 1877
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Reliable, User-Friendly, Trustworthy I use Turbo Tax Online Every Year to file. I love the Q&A feature and the ability to find answers as needed. I always have a great experience and I trust the end results every time.
Date published: 2021-05-05
Rated 5 out of 5 by from turbo tax is the way to go It was really easy to file my taxes fast and smooth
Date published: 2021-05-05
Rated 4 out of 5 by from 2020 returns Step by step is OK. However it would be nice to know why Tax dues suddenly jump with just minor entry.
Date published: 2021-05-05
Rated 3 out of 5 by from Turbo Tax has some kinks Turbo tax accepted my on-line filing fee and then refused to file on-line. The fee was never returned
Date published: 2021-05-05
Rated 5 out of 5 by from Frustrating, but I do what I'm told Taxes always seem like more work, but I couldn't imagine doing them all by myself
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax was awesome Gregory was very helpful and answered my questions promptly.
Date published: 2021-05-05
Rated 5 out of 5 by from Was skeptical but was impressed! Inna was so nice and responsive to all the questions I had! I was a bit nervous about dishing out the cost to pay for the service but with the time I saved from worrying about doing my taxes, I can rest easy (sounds like something I should say in a review!!) I was very impressed!
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax is outstanding to use Found it to be quick and simple to use, was guided all along the way.
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax came through! Great customer service. I had issues and had to call for help twice. Experts returned my call and walked me through it. Chat window not very helpful, seems limited to standard/simple questions. But live folks were wonderful!
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax = Amazing Wow!! I was so nervous to file my taxes. This was my first time ever doing it myself. It was so simple. I had a question at one point and clicked the chat button and a rep called me within 1-2 minutes. This was so easy. Great tool.
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 1877