TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
TOTECS from
TURBO TAX TAKES THE HEADACHE OUT OF TAX TIME
i'VE BEEN USING TURBO TAX FOR YEARS AND ALWAYS HAVE BEEN HAPPY WITH IT, BUT THIS YEAR IT WAS EASIER AND FASTER....GREAT FOR THOSE WHO DO THEIR TAXES LAST MINUTE!
Date published: 2023-04-17
Rated 5 out of 5 by
HNBullock from
Efficient and easy to use!
I am glad I upgraded to TurboTax Premium. Before filing, I had a few questions. The help desk got back to me in less than 10 minutes, and I could speak with someone by phone. She answered my questions, and as a result, I felt confident filing my returns.
Date published: 2023-04-17
Rated 4 out of 5 by
J723 from
TurboTax Live
Wendy was patient and great to work with. Thank you.
Date published: 2023-04-17
Rated 2 out of 5 by
JacquieF from
Very frustrating this year
I have used TurboTax for many years. This year between the many pop-up ads trying to upsell me and numerous unneeded loops over the same questions, it felt much frustrating to use. I am not feeling like I will continue to use this program next year. Whatever you are doing to make it "better" is making the service significantly worse.
Date published: 2023-04-17
Rated 5 out of 5 by
Tori 23 from
Turbo Tax is Great!
Carol did a great job! She was very knowledgeable and did an excellent job of maximizing our return!
Date published: 2023-04-17
Rated 1 out of 5 by
Turbotaxii from
Tax
Bad, I owe!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-17
Rated 3 out of 5 by
MMnMMs from
Too expensive and not a very quick process.
Too expensive for what it does and doesn't include. It really wasn't as simple or quick as you might think it should be. I could have done it on paper just as easily but one year the mail option really failed us.
Date published: 2023-04-17
Rated 5 out of 5 by
MDK1941 from
Simple, quick, and easy
Very easy to use. All the imports and downloads work. Keeps and reuses info from previous years.
Date published: 2023-04-17
Rated 2 out of 5 by
Elle Aych from
Some areas need LOTS of work
Over all, data entry is great and quick, but things like verifying youself using AGI or whatever when filing jointly is very confusing and I feel like I am thrown in circles just trying to submit!! This should NOT be this difficult to submit!!
Date published: 2023-04-17
Rated 5 out of 5 by
Roclip from
TurboTax is excellent, better than H&R.
Easy to use with many helpful suggestions. Hope build-in AI will be available in 2023 version.
All TurboTax® Offerings Reviews - Page 1870
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
TOTECS from
TURBO TAX TAKES THE HEADACHE OUT OF TAX TIME
i'VE BEEN USING TURBO TAX FOR YEARS AND ALWAYS HAVE BEEN HAPPY WITH IT, BUT THIS YEAR IT WAS EASIER AND FASTER....GREAT FOR THOSE WHO DO THEIR TAXES LAST MINUTE!
Date published: 2023-04-17
Rated 5 out of 5 by
HNBullock from
Efficient and easy to use!
I am glad I upgraded to TurboTax Premium. Before filing, I had a few questions. The help desk got back to me in less than 10 minutes, and I could speak with someone by phone. She answered my questions, and as a result, I felt confident filing my returns.
Date published: 2023-04-17
Rated 4 out of 5 by
J723 from
TurboTax Live
Wendy was patient and great to work with. Thank you.
Date published: 2023-04-17
Rated 2 out of 5 by
JacquieF from
Very frustrating this year
I have used TurboTax for many years. This year between the many pop-up ads trying to upsell me and numerous unneeded loops over the same questions, it felt much frustrating to use. I am not feeling like I will continue to use this program next year. Whatever you are doing to make it "better" is making the service significantly worse.
Date published: 2023-04-17
Rated 5 out of 5 by
Tori 23 from
Turbo Tax is Great!
Carol did a great job! She was very knowledgeable and did an excellent job of maximizing our return!
Date published: 2023-04-17
Rated 1 out of 5 by
Turbotaxii from
Tax
Bad, I owe!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-17
Rated 3 out of 5 by
MMnMMs from
Too expensive and not a very quick process.
Too expensive for what it does and doesn't include. It really wasn't as simple or quick as you might think it should be. I could have done it on paper just as easily but one year the mail option really failed us.
Date published: 2023-04-17
Rated 5 out of 5 by
MDK1941 from
Simple, quick, and easy
Very easy to use. All the imports and downloads work. Keeps and reuses info from previous years.
Date published: 2023-04-17
Rated 2 out of 5 by
Elle Aych from
Some areas need LOTS of work
Over all, data entry is great and quick, but things like verifying youself using AGI or whatever when filing jointly is very confusing and I feel like I am thrown in circles just trying to submit!! This should NOT be this difficult to submit!!
Date published: 2023-04-17
Rated 5 out of 5 by
Roclip from
TurboTax is excellent, better than H&R.
Easy to use with many helpful suggestions. Hope build-in AI will be available in 2023 version.
All TurboTax® Offerings Reviews - Page 1870
Date published: 2023-04-17