TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from TurboTax Review I had a great experience with Turbo Tax. Had questions regarding 1099-B and person on chat tried to help as well as computershare but the best help I received was a person I talked with from Turbo Tax support. Her name was Michelle and she explained some new items and how they work in Turbo Tax as well as patiently answering all of my questions. She's a gem - great at putting ppl at ease and walking thru items as needed. Thanks Michelle
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo tax helped me do my 1041 and 541 tax return I completed both 1041 and 541 tax returns in two hours.
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax Review TurboTax makes it quick and easy to file my state and fed return
Date published: 2021-05-05
Rated 5 out of 5 by from AWESOMENESS IT WAS EASY, FAST, AND HELPFUL, THIS IS A GREAT SERVICE.
Date published: 2021-05-05
Rated 3 out of 5 by from Buggy - almost missed some important information Didn’t catch the fact that I hadn’t entered a state for my state estimated payments, and if I hadn’t noticed that, would have lost me several hundred dollars. That’s an easy verification to make, and should be logged as a defect. Luckily I realized something wasn’t right, and when I went back I noticed the (easy) mistake. Really hope you fix this usability bug. For estimated taxes in general, I had to manually go find out whether they had been included, turns out they hadn’t. Even though TurboTax last year created estimated payment forms for me! Come on, that’s the kind of thing you should be on top of! Overall, got dizzy going round and round answering the same questions in some of the sections. An annoying experience.
Date published: 2021-05-05
Rated 4 out of 5 by from Wish I could buy at a retailer to apply online TT keeps getting better but the price for the retail CD is better. I would like to be able to buy or apply the purchase of the physical copy from a retailer and use the license code for the online version.
Date published: 2021-05-05
Rated 4 out of 5 by from Nice to have back up help! I love being able to enter in all my info on my own. This allows me to see what is happening and allows me to see if I qualify for other tax breaks that I wouldn't other wise know about.
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax was so easy to use I've used TurboTax software in the past, but I used TurboTax online this year. It was very easy to use and I finished my taxes quicker than I expected. The only criticism I have is that it was not easy in the online version to view my tax forms, like it was within the software. Sometimes I like to review the forms to make edits. But I was still able to complete my taxes accurately.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax is Amazing! Turbo Tax makes taxes easy and straight forward. I ESPECIALLY loves that it saves all of your information each year, so if you do not have any major changes there is not much to enter. I highly recommend TurboTax during the stressful tax season!
Date published: 2021-05-05
Rated 4 out of 5 by from User friendly It was good and easy to use though I need an available tax specialist to answer my queries.
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 1860
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax Review I had a great experience with Turbo Tax. Had questions regarding 1099-B and person on chat tried to help as well as computershare but the best help I received was a person I talked with from Turbo Tax support. Her name was Michelle and she explained some new items and how they work in Turbo Tax as well as patiently answering all of my questions. She's a gem - great at putting ppl at ease and walking thru items as needed. Thanks Michelle
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo tax helped me do my 1041 and 541 tax return I completed both 1041 and 541 tax returns in two hours.
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax Review TurboTax makes it quick and easy to file my state and fed return
Date published: 2021-05-05
Rated 5 out of 5 by from AWESOMENESS IT WAS EASY, FAST, AND HELPFUL, THIS IS A GREAT SERVICE.
Date published: 2021-05-05
Rated 3 out of 5 by from Buggy - almost missed some important information Didn’t catch the fact that I hadn’t entered a state for my state estimated payments, and if I hadn’t noticed that, would have lost me several hundred dollars. That’s an easy verification to make, and should be logged as a defect. Luckily I realized something wasn’t right, and when I went back I noticed the (easy) mistake. Really hope you fix this usability bug. For estimated taxes in general, I had to manually go find out whether they had been included, turns out they hadn’t. Even though TurboTax last year created estimated payment forms for me! Come on, that’s the kind of thing you should be on top of! Overall, got dizzy going round and round answering the same questions in some of the sections. An annoying experience.
Date published: 2021-05-05
Rated 4 out of 5 by from Wish I could buy at a retailer to apply online TT keeps getting better but the price for the retail CD is better. I would like to be able to buy or apply the purchase of the physical copy from a retailer and use the license code for the online version.
Date published: 2021-05-05
Rated 4 out of 5 by from Nice to have back up help! I love being able to enter in all my info on my own. This allows me to see what is happening and allows me to see if I qualify for other tax breaks that I wouldn't other wise know about.
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax was so easy to use I've used TurboTax software in the past, but I used TurboTax online this year. It was very easy to use and I finished my taxes quicker than I expected. The only criticism I have is that it was not easy in the online version to view my tax forms, like it was within the software. Sometimes I like to review the forms to make edits. But I was still able to complete my taxes accurately.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax is Amazing! Turbo Tax makes taxes easy and straight forward. I ESPECIALLY loves that it saves all of your information each year, so if you do not have any major changes there is not much to enter. I highly recommend TurboTax during the stressful tax season!
Date published: 2021-05-05
Rated 4 out of 5 by from User friendly It was good and easy to use though I need an available tax specialist to answer my queries.
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 1860