TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from awesome very helpful and did not take much time thank you turbo tax
Date published: 2023-04-17
Rated 4 out of 5 by from Convenient with minimal stress. Used Turbo tax deluxe before. Like the automatic input of previous information and reminders to review.
Date published: 2023-04-17
Rated 4 out of 5 by from Disappointed with all the add-ons I did my daughter's taxes. She was a student and as an intern received a 1099. I was disappointed with the additional costs for a very simple add of her 1099 income. Turbo tax was nice and gave me a discount code but $124 for a return where the income was 10k, no deductions and no special circumstances is just too high.
Date published: 2023-04-17
Rated 4 out of 5 by from turbotax is good OK don't like writing a book about your product...
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax was great! I’m so glad it was easy to use and fast! I will definitely use Turbo Tax again!
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX IS AWESOME Very easy to use. Very helpful in answering questions.
Date published: 2023-04-17
Rated 1 out of 5 by from worse every year somehow gets worse every year. this year was by far the most confusing. many examples and categories did not apply to my business type and made it very difficult to decide which categories got what deductions. basically seems like the product is geared towards people that have a small, office-based business and completely irrelevant if you are a contractor, manufacturer, laborer, skilled trades or really any business outside of an office environment. also very irritated how much money intuit spends on lobbying the government to get rid of free tax filing. probably my last year using this.
Date published: 2023-04-17
Rated 5 out of 5 by from 2023freefile its been Turbotax every year for me, just makes it all easy
Date published: 2023-04-17
Rated 3 out of 5 by from I spent more time entering Turbo Tax info You make doing federal and state taxes pretty easy. You make entering all the info you need hard. For example, I ended up having to log into the intuit site three times and every time I needed to do all the info - user name and password.
Date published: 2023-04-17
Rated 1 out of 5 by from Terrible experience, but what could I do? 1. very expensive and not worth it; 2. the product has many coding errors itself; when I ask the IT help, the IT help couldn't figure out and the only solution they provide is to delete the return and re-do it all; 3. When the IT help couldn't help out, they would only recommend customers to purchase the more expensive packages that has tax advice live help; however, it's the product itself has problem, not that customer has a tax question. Very disappointing overall; I know most of the tax software are build for disappointment and intuit has came a long way in developing turbo tax. However, it is charging way too much and offers way little.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1853
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awesome very helpful and did not take much time thank you turbo tax
Date published: 2023-04-17
Rated 4 out of 5 by from Convenient with minimal stress. Used Turbo tax deluxe before. Like the automatic input of previous information and reminders to review.
Date published: 2023-04-17
Rated 4 out of 5 by from Disappointed with all the add-ons I did my daughter's taxes. She was a student and as an intern received a 1099. I was disappointed with the additional costs for a very simple add of her 1099 income. Turbo tax was nice and gave me a discount code but $124 for a return where the income was 10k, no deductions and no special circumstances is just too high.
Date published: 2023-04-17
Rated 4 out of 5 by from turbotax is good OK don't like writing a book about your product...
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax was great! I’m so glad it was easy to use and fast! I will definitely use Turbo Tax again!
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX IS AWESOME Very easy to use. Very helpful in answering questions.
Date published: 2023-04-17
Rated 1 out of 5 by from worse every year somehow gets worse every year. this year was by far the most confusing. many examples and categories did not apply to my business type and made it very difficult to decide which categories got what deductions. basically seems like the product is geared towards people that have a small, office-based business and completely irrelevant if you are a contractor, manufacturer, laborer, skilled trades or really any business outside of an office environment. also very irritated how much money intuit spends on lobbying the government to get rid of free tax filing. probably my last year using this.
Date published: 2023-04-17
Rated 5 out of 5 by from 2023freefile its been Turbotax every year for me, just makes it all easy
Date published: 2023-04-17
Rated 3 out of 5 by from I spent more time entering Turbo Tax info You make doing federal and state taxes pretty easy. You make entering all the info you need hard. For example, I ended up having to log into the intuit site three times and every time I needed to do all the info - user name and password.
Date published: 2023-04-17
Rated 1 out of 5 by from Terrible experience, but what could I do? 1. very expensive and not worth it; 2. the product has many coding errors itself; when I ask the IT help, the IT help couldn't figure out and the only solution they provide is to delete the return and re-do it all; 3. When the IT help couldn't help out, they would only recommend customers to purchase the more expensive packages that has tax advice live help; however, it's the product itself has problem, not that customer has a tax question. Very disappointing overall; I know most of the tax software are build for disappointment and intuit has came a long way in developing turbo tax. However, it is charging way too much and offers way little.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1853