TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
noptima14 from
awesome
very helpful and did not take much time thank you turbo tax
Date published: 2023-04-17
Rated 4 out of 5 by
Deeandj from
Convenient with minimal stress.
Used Turbo tax deluxe before. Like the automatic input of previous information and reminders to review.
Date published: 2023-04-17
Rated 4 out of 5 by
PD12 from
Disappointed with all the add-ons
I did my daughter's taxes. She was a student and as an intern received a 1099. I was disappointed with the additional costs for a very simple add of her 1099 income. Turbo tax was nice and gave me a discount code but $124 for a return where the income was 10k, no deductions and no special circumstances is just too high.
Date published: 2023-04-17
Rated 4 out of 5 by
666674 from
turbotax is good
OK don't like writing a book about your product...
Date published: 2023-04-17
Rated 5 out of 5 by
JustJulz from
Turbo tax was great!
I’m so glad it was easy to use and fast! I will definitely use Turbo Tax again!
Date published: 2023-04-17
Rated 5 out of 5 by
cj454 from
TURBO TAX IS AWESOME
Very easy to use. Very helpful in answering questions.
Date published: 2023-04-17
Rated 1 out of 5 by
intuitcolonoscopy from
worse every year
somehow gets worse every year. this year was by far the most confusing. many examples and categories did not apply to my business type and made it very difficult to decide which categories got what deductions. basically seems like the product is geared towards people that have a small, office-based business and completely irrelevant if you are a contractor, manufacturer, laborer, skilled trades or really any business outside of an office environment. also very irritated how much money intuit spends on lobbying the government to get rid of free tax filing. probably my last year using this.
Date published: 2023-04-17
Rated 5 out of 5 by
warriorcburg from
2023freefile
its been Turbotax every year for me, just makes it all easy
Date published: 2023-04-17
Rated 3 out of 5 by
PC jimmmy from
I spent more time entering Turbo Tax info
You make doing federal and state taxes pretty easy. You make entering all the info you need hard. For example, I ended up having to log into the intuit site three times and every time I needed to do all the info - user name and password.
Date published: 2023-04-17
Rated 1 out of 5 by
Tax software seeker from
Terrible experience, but what could I do?
1. very expensive and not worth it; 2. the product has many coding errors itself; when I ask the IT help, the IT help couldn't figure out and the only solution they provide is to delete the return and re-do it all; 3. When the IT help couldn't help out, they would only recommend customers to purchase the more expensive packages that has tax advice live help; however, it's the product itself has problem, not that customer has a tax question. Very disappointing overall; I know most of the tax software are build for disappointment and intuit has came a long way in developing turbo tax. However, it is charging way too much and offers way little.
All TurboTax® Offerings Reviews - Page 1853
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
noptima14 from
awesome
very helpful and did not take much time thank you turbo tax
Date published: 2023-04-17
Rated 4 out of 5 by
Deeandj from
Convenient with minimal stress.
Used Turbo tax deluxe before. Like the automatic input of previous information and reminders to review.
Date published: 2023-04-17
Rated 4 out of 5 by
PD12 from
Disappointed with all the add-ons
I did my daughter's taxes. She was a student and as an intern received a 1099. I was disappointed with the additional costs for a very simple add of her 1099 income. Turbo tax was nice and gave me a discount code but $124 for a return where the income was 10k, no deductions and no special circumstances is just too high.
Date published: 2023-04-17
Rated 4 out of 5 by
666674 from
turbotax is good
OK don't like writing a book about your product...
Date published: 2023-04-17
Rated 5 out of 5 by
JustJulz from
Turbo tax was great!
I’m so glad it was easy to use and fast! I will definitely use Turbo Tax again!
Date published: 2023-04-17
Rated 5 out of 5 by
cj454 from
TURBO TAX IS AWESOME
Very easy to use. Very helpful in answering questions.
Date published: 2023-04-17
Rated 1 out of 5 by
intuitcolonoscopy from
worse every year
somehow gets worse every year. this year was by far the most confusing. many examples and categories did not apply to my business type and made it very difficult to decide which categories got what deductions. basically seems like the product is geared towards people that have a small, office-based business and completely irrelevant if you are a contractor, manufacturer, laborer, skilled trades or really any business outside of an office environment. also very irritated how much money intuit spends on lobbying the government to get rid of free tax filing. probably my last year using this.
Date published: 2023-04-17
Rated 5 out of 5 by
warriorcburg from
2023freefile
its been Turbotax every year for me, just makes it all easy
Date published: 2023-04-17
Rated 3 out of 5 by
PC jimmmy from
I spent more time entering Turbo Tax info
You make doing federal and state taxes pretty easy. You make entering all the info you need hard. For example, I ended up having to log into the intuit site three times and every time I needed to do all the info - user name and password.
Date published: 2023-04-17
Rated 1 out of 5 by
Tax software seeker from
Terrible experience, but what could I do?
1. very expensive and not worth it; 2. the product has many coding errors itself; when I ask the IT help, the IT help couldn't figure out and the only solution they provide is to delete the return and re-do it all; 3. When the IT help couldn't help out, they would only recommend customers to purchase the more expensive packages that has tax advice live help; however, it's the product itself has problem, not that customer has a tax question. Very disappointing overall; I know most of the tax software are build for disappointment and intuit has came a long way in developing turbo tax. However, it is charging way too much and offers way little.
All TurboTax® Offerings Reviews - Page 1853
Date published: 2023-04-17