TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Bechele from
Great
Great saved time and easy to complete will keep using
Date published: 2023-04-17
Rated 1 out of 5 by
Mimiof6boys from
Got charged for ever service didn't want it
I did the free return but ended up paying 177.00. Won't ever use them again
Date published: 2023-04-17
Rated 3 out of 5 by
crzylnghair from
Expensive-price keeps going up as you go along
The price continuously increases as you do more of your taxes. I would rather know how much I am going be paying out right than initially thinking I'll be spending $50 then end up spending close to $200.
Date published: 2023-04-17
Rated 5 out of 5 by
gwynsswin from
Easy Return
I love turbo tax it is easy, quick & accurate. It is great to navigate.
Date published: 2023-04-17
Rated 5 out of 5 by
rizzowhip from
Life Saver
As a small business owner this is a must. I am able to help myself instead of relying on someone else
Date published: 2023-04-17
Rated 2 out of 5 by
nonya15 from
Getting worse each year
They hide functionality behind obtaining your personal information. Some entrys and instructions are extremely vague.
Date published: 2023-04-17
Rated 1 out of 5 by
disappointeduser23 from
Not Happy With Forced Updates
I liked the overall platform but having being forced to pay a large amount for both Federal and State returns is what made me unhappy. They advertise as free until you have one thing that makes them say you can only file with the more expensive product. The first time I filed my return I missed the medical information for my Cover California plan and was able to do this with the free addition. When my return was rejected I completed the required form and it made me upgrade. Just crazy that they want so much.
Date published: 2023-04-17
Rated 5 out of 5 by
JesJul from
TurboTax...you make it so easy and trustworthy
We have been using TurboTax since 2009. Your products are concise, user-friendly and give us the peace of mind that we don't have to spend money to have someone ELSE do our taxes. It is such a comfort and relief to trust TurboTax to make it so easy to do ourselves with the most important period of the year - The Dreaded Taxes. The instructions walk us thru step by step and the auto deposit gives us the assurance we did it right. Thank you TurboTax!!!
Date published: 2023-04-17
Rated 3 out of 5 by
Top Siedler from
did what was needed
I did not find the state income section to be intuitive. the section on Homestead tax was difficult to follow and the widow area uses to input information was too small. The additional $25 charge to e-file the state was excessive considering the initial cost of Turbotax. I could have gone to a regular tax preparer and had all of the work done for me at the same cost or less.
Date published: 2023-04-17
Rated 5 out of 5 by
Poshmark27 from
I Heart TurboTax
I became a reseller and having TurboTax walk me through the process of filing taxes has been incredibly helpful and efficient.
All TurboTax® Offerings Reviews - Page 1844
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Bechele from
Great
Great saved time and easy to complete will keep using
Date published: 2023-04-17
Rated 1 out of 5 by
Mimiof6boys from
Got charged for ever service didn't want it
I did the free return but ended up paying 177.00. Won't ever use them again
Date published: 2023-04-17
Rated 3 out of 5 by
crzylnghair from
Expensive-price keeps going up as you go along
The price continuously increases as you do more of your taxes. I would rather know how much I am going be paying out right than initially thinking I'll be spending $50 then end up spending close to $200.
Date published: 2023-04-17
Rated 5 out of 5 by
gwynsswin from
Easy Return
I love turbo tax it is easy, quick & accurate. It is great to navigate.
Date published: 2023-04-17
Rated 5 out of 5 by
rizzowhip from
Life Saver
As a small business owner this is a must. I am able to help myself instead of relying on someone else
Date published: 2023-04-17
Rated 2 out of 5 by
nonya15 from
Getting worse each year
They hide functionality behind obtaining your personal information. Some entrys and instructions are extremely vague.
Date published: 2023-04-17
Rated 1 out of 5 by
disappointeduser23 from
Not Happy With Forced Updates
I liked the overall platform but having being forced to pay a large amount for both Federal and State returns is what made me unhappy. They advertise as free until you have one thing that makes them say you can only file with the more expensive product. The first time I filed my return I missed the medical information for my Cover California plan and was able to do this with the free addition. When my return was rejected I completed the required form and it made me upgrade. Just crazy that they want so much.
Date published: 2023-04-17
Rated 5 out of 5 by
JesJul from
TurboTax...you make it so easy and trustworthy
We have been using TurboTax since 2009. Your products are concise, user-friendly and give us the peace of mind that we don't have to spend money to have someone ELSE do our taxes. It is such a comfort and relief to trust TurboTax to make it so easy to do ourselves with the most important period of the year - The Dreaded Taxes. The instructions walk us thru step by step and the auto deposit gives us the assurance we did it right. Thank you TurboTax!!!
Date published: 2023-04-17
Rated 3 out of 5 by
Top Siedler from
did what was needed
I did not find the state income section to be intuitive. the section on Homestead tax was difficult to follow and the widow area uses to input information was too small. The additional $25 charge to e-file the state was excessive considering the initial cost of Turbotax. I could have gone to a regular tax preparer and had all of the work done for me at the same cost or less.
Date published: 2023-04-17
Rated 5 out of 5 by
Poshmark27 from
I Heart TurboTax
I became a reseller and having TurboTax walk me through the process of filing taxes has been incredibly helpful and efficient.
All TurboTax® Offerings Reviews - Page 1844
Date published: 2023-04-17