TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Not clear turbo tax live experts are great, but software to file old tax returns via mail for past years is confusing/lacks sufficient guidance.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to learn from help articles I did not need to engage with anyone. I did just fine on my own, I keep good records.
Date published: 2023-04-17
Rated 5 out of 5 by from Very helpful TurboTax has done my returns for several years.I use them because it's easy to understand
Date published: 2023-04-17
Rated 3 out of 5 by from got it done got it done last minute, quick and easy, the photos were particularly convenient
Date published: 2023-04-17
Rated 4 out of 5 by from Very Good Overall experience Was able to Navigate the site easily with helpful tips all over. The buttons prompted me towards the correct areas.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Great! Turbo tax is very easy to navigate through the different pages. I requested some help from the help desk, and Kenya assisted me in getting me through the process. She did an outstanding job, and I appreciate everything that she helped me with.
Date published: 2023-04-17
Rated 5 out of 5 by from Use Every Year for at least 10 years Very easy to use. Never had a problem. Have used for years.
Date published: 2023-04-17
Rated 5 out of 5 by from Simply the Best! Have used Turbo Tax for a number of years now. It is a great load off my shoulders to have this incredible product guide me through the often very complicated and confusing world of taxes. Even more so when special circumstances are in play. I sleep well at night knowing my taxes are done on Turbo Tax!
Date published: 2023-04-17
Rated 5 out of 5 by from Great service for the price. It was a bit daunting since it was my first time filing mostly by myself, but I received on the phone help from TurboTax associates which made the process easier to understand. An associate also reviewed my returns to confirm that everything had been done correctly and looked for options to maximize my returns.
Date published: 2023-04-17
Rated 5 out of 5 by from Amazing help and support! I had a complicated tax year and I received so much excellent support along the way. Definitely recommend to others to file on their own with Turbo Tax and request support from a CPA.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1842
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not clear turbo tax live experts are great, but software to file old tax returns via mail for past years is confusing/lacks sufficient guidance.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to learn from help articles I did not need to engage with anyone. I did just fine on my own, I keep good records.
Date published: 2023-04-17
Rated 5 out of 5 by from Very helpful TurboTax has done my returns for several years.I use them because it's easy to understand
Date published: 2023-04-17
Rated 3 out of 5 by from got it done got it done last minute, quick and easy, the photos were particularly convenient
Date published: 2023-04-17
Rated 4 out of 5 by from Very Good Overall experience Was able to Navigate the site easily with helpful tips all over. The buttons prompted me towards the correct areas.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Great! Turbo tax is very easy to navigate through the different pages. I requested some help from the help desk, and Kenya assisted me in getting me through the process. She did an outstanding job, and I appreciate everything that she helped me with.
Date published: 2023-04-17
Rated 5 out of 5 by from Use Every Year for at least 10 years Very easy to use. Never had a problem. Have used for years.
Date published: 2023-04-17
Rated 5 out of 5 by from Simply the Best! Have used Turbo Tax for a number of years now. It is a great load off my shoulders to have this incredible product guide me through the often very complicated and confusing world of taxes. Even more so when special circumstances are in play. I sleep well at night knowing my taxes are done on Turbo Tax!
Date published: 2023-04-17
Rated 5 out of 5 by from Great service for the price. It was a bit daunting since it was my first time filing mostly by myself, but I received on the phone help from TurboTax associates which made the process easier to understand. An associate also reviewed my returns to confirm that everything had been done correctly and looked for options to maximize my returns.
Date published: 2023-04-17
Rated 5 out of 5 by from Amazing help and support! I had a complicated tax year and I received so much excellent support along the way. Definitely recommend to others to file on their own with Turbo Tax and request support from a CPA.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1842