TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from I use Turbo Tax exclusively I have used TT for many years now and have been perfectly satisfied. Will continue using.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax makes it easy! Great videos, and live chat options make it so easy to use this site!
Date published: 2021-05-05
Rated 5 out of 5 by from It really was free! I was sceptical that the easy file was really free. It was!! No pressure to upgrade. It is offered but all you have to do is select no and you keep going for free. If you have an easy tax return, this is the way to go.
Date published: 2021-05-05
Rated 5 out of 5 by from A Awesome program!!!!! Thx!!! Cannot believe that this whole program is free!!! Yes!!!!!
Date published: 2021-05-05
Rated 5 out of 5 by from Turbotax never disappointed me I have been using Turbotax service for the past 2 years and its been great help. The CPAs were great help when it comes to answering the questions and providing advice regarding different tax situations
Date published: 2021-05-05
Rated 5 out of 5 by from excellent So simple and user friendly. I love this service for its simplicity and thoroughness
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax Turbo Tax was as easy as preparation and filing taxes can be.
Date published: 2021-05-05
Rated 4 out of 5 by from Disconnect between Federal and State Wisconsin offers a 30% reduction in capital gains for tax purposes. It is unclear whether TT automatically does that or not.
Date published: 2021-05-05
Rated 5 out of 5 by from TURBO TAX GETS BETTER EVERY YEAR THE PROCESS GETS SMOOTHER EVERY YEAR. I'VE BEEN USING TURBO SINCE 2003. EACH STEP HAS ENOUGH VERBAGE TO HELP YOU UNDERSTAND THAT WHICH YOU ARE DOING.
Date published: 2021-05-05
Rated 1 out of 5 by from Agent was good; technology is poor. Without screen sharing or live video chat feature, it is impossible to discuss tax returns. The agent was very good but unfortunately I could not review the tax return with him properly. Screen share was not available. Live video chat was not available. How can we review a paper document together? Have you tried to collaborate on any document just over phone? It is an absolute shame that this service was allowed to go live without the accompanying technology solutions. $350 is an absolute waste of money. Joseph was knowledgeable and tried his best to help via phone call and chat. The project manager accountable for 'Live full service premier' should be forced to file their taxes remotely using this service as punishment. I was not even allowed to see a draft version of my tax return. How can I visualize the tax return by talking to the agent only through phone?
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 1839
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I use Turbo Tax exclusively I have used TT for many years now and have been perfectly satisfied. Will continue using.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax makes it easy! Great videos, and live chat options make it so easy to use this site!
Date published: 2021-05-05
Rated 5 out of 5 by from It really was free! I was sceptical that the easy file was really free. It was!! No pressure to upgrade. It is offered but all you have to do is select no and you keep going for free. If you have an easy tax return, this is the way to go.
Date published: 2021-05-05
Rated 5 out of 5 by from A Awesome program!!!!! Thx!!! Cannot believe that this whole program is free!!! Yes!!!!!
Date published: 2021-05-05
Rated 5 out of 5 by from Turbotax never disappointed me I have been using Turbotax service for the past 2 years and its been great help. The CPAs were great help when it comes to answering the questions and providing advice regarding different tax situations
Date published: 2021-05-05
Rated 5 out of 5 by from excellent So simple and user friendly. I love this service for its simplicity and thoroughness
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax Turbo Tax was as easy as preparation and filing taxes can be.
Date published: 2021-05-05
Rated 4 out of 5 by from Disconnect between Federal and State Wisconsin offers a 30% reduction in capital gains for tax purposes. It is unclear whether TT automatically does that or not.
Date published: 2021-05-05
Rated 5 out of 5 by from TURBO TAX GETS BETTER EVERY YEAR THE PROCESS GETS SMOOTHER EVERY YEAR. I'VE BEEN USING TURBO SINCE 2003. EACH STEP HAS ENOUGH VERBAGE TO HELP YOU UNDERSTAND THAT WHICH YOU ARE DOING.
Date published: 2021-05-05
Rated 1 out of 5 by from Agent was good; technology is poor. Without screen sharing or live video chat feature, it is impossible to discuss tax returns. The agent was very good but unfortunately I could not review the tax return with him properly. Screen share was not available. Live video chat was not available. How can we review a paper document together? Have you tried to collaborate on any document just over phone? It is an absolute shame that this service was allowed to go live without the accompanying technology solutions. $350 is an absolute waste of money. Joseph was knowledgeable and tried his best to help via phone call and chat. The project manager accountable for 'Live full service premier' should be forced to file their taxes remotely using this service as punishment. I was not even allowed to see a draft version of my tax return. How can I visualize the tax return by talking to the agent only through phone?
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 1839