TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from worse every year just go to a professional, its about the same cost and you won't get the redundancy and frustration of turbotax
Date published: 2023-04-17
Rated 5 out of 5 by from It Works Great Turbo Tax made the tax process easy. Turbo Tax addresses all of the important considerations and has a good help facility to address questions or clear up confusion.
Date published: 2023-04-17
Rated 5 out of 5 by from Very straight forward Easy to follow instructions and the help button is very helpful.
Date published: 2023-04-17
Rated 5 out of 5 by from No Stress! It feels like Turbo Tax saved my life. Turbo Tax was easy to use and progress from one section to the next. My questions were answered immediately. I strongly believe that I made the right choice. No Stress!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbotax Premier downloading crypto transactions I have used Turbotax for years and love it. I upgrading to Premier this year so I could download my crypto activity automatically. I am using the desktop version. After numerous attempts and no luck looking for articles in the community forum I gave up and enter my 60+ transactions manually.
Date published: 2023-04-17
Rated 1 out of 5 by from confusing as heck had a breakdown 3 separate times trying to figure out how to add my childcare retention bonus. It technically wasn't self employment for crying out loud. speaking of crying I need to go back to it
Date published: 2023-04-17
Rated 5 out of 5 by from Helpful Without an accountant this is the only way I've been able to get my taxes done!
Date published: 2023-04-17
Rated 3 out of 5 by from Not impressed with options presented It was very disappointing to be forced into filing federal and state returns electronically for an additional cost with this version. In the past, I've bought the disc and filed federal electronically, since I was receiving a refund, but printed out and signed the state return and filed it via US Mail. This did not appear to be an option and I was forced to pay an additional $59. Also, I was disappointed in the 'over the top' sales pitch for the 5-day early return by opening some new account.
Date published: 2023-04-17
Rated 4 out of 5 by from I am very relieved to be done with taxes this year I do not enjoy doing my taxes, but TurboTax does the process a little bit easier. After many years of using their products, they have all my historical data pre-loaded and the prompts and interface looks familiar. It's a comfort to know that my tax returns from previous years were successfully and efficiently filed by TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by from Super easy and quick! I've been a TurboTax user for over a decade and love how it walks you through the process and makes it quick and easy, even when you own a business!!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1831
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from worse every year just go to a professional, its about the same cost and you won't get the redundancy and frustration of turbotax
Date published: 2023-04-17
Rated 5 out of 5 by from It Works Great Turbo Tax made the tax process easy. Turbo Tax addresses all of the important considerations and has a good help facility to address questions or clear up confusion.
Date published: 2023-04-17
Rated 5 out of 5 by from Very straight forward Easy to follow instructions and the help button is very helpful.
Date published: 2023-04-17
Rated 5 out of 5 by from No Stress! It feels like Turbo Tax saved my life. Turbo Tax was easy to use and progress from one section to the next. My questions were answered immediately. I strongly believe that I made the right choice. No Stress!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbotax Premier downloading crypto transactions I have used Turbotax for years and love it. I upgrading to Premier this year so I could download my crypto activity automatically. I am using the desktop version. After numerous attempts and no luck looking for articles in the community forum I gave up and enter my 60+ transactions manually.
Date published: 2023-04-17
Rated 1 out of 5 by from confusing as heck had a breakdown 3 separate times trying to figure out how to add my childcare retention bonus. It technically wasn't self employment for crying out loud. speaking of crying I need to go back to it
Date published: 2023-04-17
Rated 5 out of 5 by from Helpful Without an accountant this is the only way I've been able to get my taxes done!
Date published: 2023-04-17
Rated 3 out of 5 by from Not impressed with options presented It was very disappointing to be forced into filing federal and state returns electronically for an additional cost with this version. In the past, I've bought the disc and filed federal electronically, since I was receiving a refund, but printed out and signed the state return and filed it via US Mail. This did not appear to be an option and I was forced to pay an additional $59. Also, I was disappointed in the 'over the top' sales pitch for the 5-day early return by opening some new account.
Date published: 2023-04-17
Rated 4 out of 5 by from I am very relieved to be done with taxes this year I do not enjoy doing my taxes, but TurboTax does the process a little bit easier. After many years of using their products, they have all my historical data pre-loaded and the prompts and interface looks familiar. It's a comfort to know that my tax returns from previous years were successfully and efficiently filed by TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by from Super easy and quick! I've been a TurboTax user for over a decade and love how it walks you through the process and makes it quick and easy, even when you own a business!!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1831