TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by
Rayis hott from
Bdjdhdbxbzb
Great...wonderful....jjdgd hshsgsg jshshsgshshsjensje
Date published: 2023-04-17
Rated 4 out of 5 by
DaveAD65X from
Better Use Of Screen Space
Been using this product for years and it is good at making a miserable process a bit more bearable. The digital assistant was no help for the unique issue I had this year. On the plus side the digital assistant did tell me right up front that it had no idea about what I was asking and ended the interaction instead of trying to guess and waste a lot of my time. It did suggest some related links that did eventually get me the answer to my question. Now the downside: The user interface is not user friendly to people with visual challenges. Just because you have the technology to create 1/2 point fonts, does not mean you should. The text on my end is less than 9 points. I can not read anything less than 8 points. When I'm in default (small screen) mode the text fills the screen reasonably well, but it is difficult to impossible to read. When I go into full screen mode there is not change in text or paragraph formatting, but there is a lot of empty screen space. It would be nice if this space could be used to accommodate significantly larger text formatted to remain within the vertical edges of the screen. This would make it a lot easier to use the product and greatly reduce the level of eye strain.
Date published: 2023-04-17
Rated 5 out of 5 by
daveSNOW from
another great year with turbotax
live help was awesome, very knowledgeable, very happy
Date published: 2023-04-17
Rated 5 out of 5 by
JAY ELI from
YES, TURBO TAX IS GREAT! LOVE YOU GUYS !!
TURBO TAX JUST MAKES THE DREADED NIGHTMARE OF DOING TAXES ...EASIER : )
Date published: 2023-04-17
Rated 5 out of 5 by
Melinda 54 from
Turbo tax is great
Turbo tax is easy to follow and gives clear explanations
Date published: 2023-04-17
Rated 5 out of 5 by
Heidi_L_70 from
BEST WAY TO FILE....EVER!!!
Easier than ever! Year after year Turbo Tax makes for an exceptionally easy way to file my taxes.
Date published: 2023-04-17
Rated 1 out of 5 by
Ricke92 from
Turbo Tax is starting to become more difficult
Turbo Tax is becoming more difficult than it needs to be also i bought the 2022 software completely useless.
Date published: 2023-04-17
Rated 1 out of 5 by
TurboPete1 from
The opposite of helpful
Vague and not helpful. At one point got stuck in a loop where it was asking me to fill in information and then later remove it. It asks you to upgrade to their more expensive options every step of the way. I get the impression they actually want it to be more difficult so that you pay for the upgrade. The "more information" links dont go into any details and I end up using google to figure out what info is required which makes me question why I am using this service in the first place.
Date published: 2023-04-17
Rated 5 out of 5 by
BIN COLE from
AWESOME
EASY. STEP BY STEP. EASY TO USE AND EASY TO UNDERSTAND
Date published: 2023-04-17
Rated 5 out of 5 by
Wally 05 from
Very easy to use!
Was able to do my taxes in under 30 minutes! Awesome program!
All TurboTax® Offerings Reviews - Page 1824
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Rayis hott from
Bdjdhdbxbzb
Great...wonderful....jjdgd hshsgsg jshshsgshshsjensje
Date published: 2023-04-17
Rated 4 out of 5 by
DaveAD65X from
Better Use Of Screen Space
Been using this product for years and it is good at making a miserable process a bit more bearable. The digital assistant was no help for the unique issue I had this year. On the plus side the digital assistant did tell me right up front that it had no idea about what I was asking and ended the interaction instead of trying to guess and waste a lot of my time. It did suggest some related links that did eventually get me the answer to my question. Now the downside: The user interface is not user friendly to people with visual challenges. Just because you have the technology to create 1/2 point fonts, does not mean you should. The text on my end is less than 9 points. I can not read anything less than 8 points. When I'm in default (small screen) mode the text fills the screen reasonably well, but it is difficult to impossible to read. When I go into full screen mode there is not change in text or paragraph formatting, but there is a lot of empty screen space. It would be nice if this space could be used to accommodate significantly larger text formatted to remain within the vertical edges of the screen. This would make it a lot easier to use the product and greatly reduce the level of eye strain.
Date published: 2023-04-17
Rated 5 out of 5 by
daveSNOW from
another great year with turbotax
live help was awesome, very knowledgeable, very happy
Date published: 2023-04-17
Rated 5 out of 5 by
JAY ELI from
YES, TURBO TAX IS GREAT! LOVE YOU GUYS !!
TURBO TAX JUST MAKES THE DREADED NIGHTMARE OF DOING TAXES ...EASIER : )
Date published: 2023-04-17
Rated 5 out of 5 by
Melinda 54 from
Turbo tax is great
Turbo tax is easy to follow and gives clear explanations
Date published: 2023-04-17
Rated 5 out of 5 by
Heidi_L_70 from
BEST WAY TO FILE....EVER!!!
Easier than ever! Year after year Turbo Tax makes for an exceptionally easy way to file my taxes.
Date published: 2023-04-17
Rated 1 out of 5 by
Ricke92 from
Turbo Tax is starting to become more difficult
Turbo Tax is becoming more difficult than it needs to be also i bought the 2022 software completely useless.
Date published: 2023-04-17
Rated 1 out of 5 by
TurboPete1 from
The opposite of helpful
Vague and not helpful. At one point got stuck in a loop where it was asking me to fill in information and then later remove it. It asks you to upgrade to their more expensive options every step of the way. I get the impression they actually want it to be more difficult so that you pay for the upgrade. The "more information" links dont go into any details and I end up using google to figure out what info is required which makes me question why I am using this service in the first place.
Date published: 2023-04-17
Rated 5 out of 5 by
BIN COLE from
AWESOME
EASY. STEP BY STEP. EASY TO USE AND EASY TO UNDERSTAND
Date published: 2023-04-17
Rated 5 out of 5 by
Wally 05 from
Very easy to use!
Was able to do my taxes in under 30 minutes! Awesome program!
All TurboTax® Offerings Reviews - Page 1824
Date published: 2023-04-17