TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is user friendly Easy to use and dependable for four years now for us.
Date published: 2023-04-17
Rated 2 out of 5 by from Not Sure About Coming Back Seems like it gets more expensive each year for little to no reason or gain. The form was completed fine but this is the most I've ever paid for the service and I didnt use any of the extra features because it wasn't necessary. We'll see if I return, hopefully something better pops up.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo tax cost me a lot of money I had to pay a lot of money for turbo tax. I was under the impression it was free
Date published: 2023-04-17
Rated 5 out of 5 by from step by step instructions easy to follow Self explanatory. Easy to follow instructions. Will make reference.
Date published: 2023-04-17
Rated 5 out of 5 by from So easy! So easy to do your taxes with TurboTax. Getter better and easier every year. I tell my friends, "why are you using expensive accountants to prep your taxes, just use TurboTax".
Date published: 2023-04-17
Rated 5 out of 5 by from So much easier than H and R Block!!! I had already purchased H and R Block and was attempting to do my taxes. I have used them the past several years. I was having endless difficulties with an inherited IRA. My brother suggested TurboTax. He was right. Sooooo much easier. Thank you, thank you, thank you TurboTax. I won't be going back to the green company. You have my complete loyalty now.
Date published: 2023-04-17
Rated 5 out of 5 by from Great expirence with full transparency! The system is easy to use and convenient for a novice or a seasoned professional.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax helps make the chore of filing taxes ver Easy to user. Carries over information from previous year
Date published: 2023-04-17
Rated 4 out of 5 by from User friendly but expensive User interface is very user friendly and interactive Covers all the tricky tax situations based on plan / price paid I personally found it expensive as I had to pay $178 even though I couldn't use itemized deduction
Date published: 2023-04-17
Rated 4 out of 5 by from Disappointed There are usual glitches, such as when entering home office expenses, the boxes won't show the initial three digit, so a number such as 4321 would only have 4 show up. So I ended up putting in huge numbers, such as 4,321,321, and had to re-enter them all! More seriously, all was checked over and filed. And then my returns got rejected, as Form 1095-A didn't get to be entered. How did TurboTax overlook this??
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1821
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is user friendly Easy to use and dependable for four years now for us.
Date published: 2023-04-17
Rated 2 out of 5 by from Not Sure About Coming Back Seems like it gets more expensive each year for little to no reason or gain. The form was completed fine but this is the most I've ever paid for the service and I didnt use any of the extra features because it wasn't necessary. We'll see if I return, hopefully something better pops up.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo tax cost me a lot of money I had to pay a lot of money for turbo tax. I was under the impression it was free
Date published: 2023-04-17
Rated 5 out of 5 by from step by step instructions easy to follow Self explanatory. Easy to follow instructions. Will make reference.
Date published: 2023-04-17
Rated 5 out of 5 by from So easy! So easy to do your taxes with TurboTax. Getter better and easier every year. I tell my friends, "why are you using expensive accountants to prep your taxes, just use TurboTax".
Date published: 2023-04-17
Rated 5 out of 5 by from So much easier than H and R Block!!! I had already purchased H and R Block and was attempting to do my taxes. I have used them the past several years. I was having endless difficulties with an inherited IRA. My brother suggested TurboTax. He was right. Sooooo much easier. Thank you, thank you, thank you TurboTax. I won't be going back to the green company. You have my complete loyalty now.
Date published: 2023-04-17
Rated 5 out of 5 by from Great expirence with full transparency! The system is easy to use and convenient for a novice or a seasoned professional.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax helps make the chore of filing taxes ver Easy to user. Carries over information from previous year
Date published: 2023-04-17
Rated 4 out of 5 by from User friendly but expensive User interface is very user friendly and interactive Covers all the tricky tax situations based on plan / price paid I personally found it expensive as I had to pay $178 even though I couldn't use itemized deduction
Date published: 2023-04-17
Rated 4 out of 5 by from Disappointed There are usual glitches, such as when entering home office expenses, the boxes won't show the initial three digit, so a number such as 4321 would only have 4 show up. So I ended up putting in huge numbers, such as 4,321,321, and had to re-enter them all! More seriously, all was checked over and filed. And then my returns got rejected, as Form 1095-A didn't get to be entered. How did TurboTax overlook this??
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1821