TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Susan is the best Susan helped us get more from our return than if I had filed myself by a significant amount so many things I didn't know or understand.
Date published: 2021-05-05
Rated 5 out of 5 by from Love TurboTax so much!! I literally could not do my taxes with TurboTax. So grateful for how easy they make this complicated process!
Date published: 2021-05-05
Rated 5 out of 5 by from Very Easy to Use and Quick! Extremely easy to use! I am a college student and new to filing taxes and TurboTax made it quick and easy to file my taxes! 10/10 would recommend to a friend.
Date published: 2021-05-05
Rated 3 out of 5 by from I always use Turbo Tax I have been using TurboTax for years, almost every year that I have worked. It usually makes it easier, but every year things are changing and the steps get a little more complicated. They really push for you to upgrade and I try my hardest to not need to, but then they say they can't file it completely because the basic version won't support certain aspects of filing {like the retirement plans} so you have to upgrade. But they make it easy for them to just take that out of your refund, but take more to take that out of your refund. So you end up spending at least $150 to just file, but maybe that is still better than other places, I honestly don't know. But I just bite the bullet on that one. 2020 was tough, and I filed my 2019 taxes through TurboTax but it took until a May of 2021 to finally get that refund, there must have been some issues. And now I am still struggling with issues. Overall, I like using TurboTax, it is cute and it makes it seem like it is easy, but I am not too sure if I keep running into issues.
Date published: 2021-05-05
Rated 4 out of 5 by from Easy to use Went quickly / saved me time going to a tax place.
Date published: 2021-05-05
Rated 4 out of 5 by from Turbotax is awesome I have been using Turbotax for the past 15 years. I will not use anything or anyone else to prepare my taxes.
Date published: 2021-05-05
Rated 5 out of 5 by from Great Experience TurboTax is so easy to use. I spent more time adding up prescriptions, etc. than it took to actually use the program.
Date published: 2021-05-05
Rated 5 out of 5 by from Good job, easy and it asked all the right question great job, fast and efficient, and asked all the right questions.
Date published: 2021-05-05
Rated 5 out of 5 by from System is outstanding! Excellent, comprehensive, and easy to follow in every regard..
Date published: 2021-05-05
Rated 1 out of 5 by from home and business pause to much AND NOT GOOD SUPPORT WHEN CALLED OVER THE PHONE
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 1820
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Susan is the best Susan helped us get more from our return than if I had filed myself by a significant amount so many things I didn't know or understand.
Date published: 2021-05-05
Rated 5 out of 5 by from Love TurboTax so much!! I literally could not do my taxes with TurboTax. So grateful for how easy they make this complicated process!
Date published: 2021-05-05
Rated 5 out of 5 by from Very Easy to Use and Quick! Extremely easy to use! I am a college student and new to filing taxes and TurboTax made it quick and easy to file my taxes! 10/10 would recommend to a friend.
Date published: 2021-05-05
Rated 3 out of 5 by from I always use Turbo Tax I have been using TurboTax for years, almost every year that I have worked. It usually makes it easier, but every year things are changing and the steps get a little more complicated. They really push for you to upgrade and I try my hardest to not need to, but then they say they can't file it completely because the basic version won't support certain aspects of filing {like the retirement plans} so you have to upgrade. But they make it easy for them to just take that out of your refund, but take more to take that out of your refund. So you end up spending at least $150 to just file, but maybe that is still better than other places, I honestly don't know. But I just bite the bullet on that one. 2020 was tough, and I filed my 2019 taxes through TurboTax but it took until a May of 2021 to finally get that refund, there must have been some issues. And now I am still struggling with issues. Overall, I like using TurboTax, it is cute and it makes it seem like it is easy, but I am not too sure if I keep running into issues.
Date published: 2021-05-05
Rated 4 out of 5 by from Easy to use Went quickly / saved me time going to a tax place.
Date published: 2021-05-05
Rated 4 out of 5 by from Turbotax is awesome I have been using Turbotax for the past 15 years. I will not use anything or anyone else to prepare my taxes.
Date published: 2021-05-05
Rated 5 out of 5 by from Great Experience TurboTax is so easy to use. I spent more time adding up prescriptions, etc. than it took to actually use the program.
Date published: 2021-05-05
Rated 5 out of 5 by from Good job, easy and it asked all the right question great job, fast and efficient, and asked all the right questions.
Date published: 2021-05-05
Rated 5 out of 5 by from System is outstanding! Excellent, comprehensive, and easy to follow in every regard..
Date published: 2021-05-05
Rated 1 out of 5 by from home and business pause to much AND NOT GOOD SUPPORT WHEN CALLED OVER THE PHONE
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 1820