TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 2 out of 5 by from I have used Turbo Tax for a number of years Tried electronic filing and failed due to a supposed 2019 AGI error. Pulled 2019 file and could not confirm error. Refiled electronically, same result. Have now printed out 2020 for manual filing, but no filing address is provided. Needless to say I am NOT HAPPY!
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax Good Did not engage with anyone at Turbo Tax. One suuggestion providing easy tool to keep track of gifting during the year.
Date published: 2021-05-05
Rated 5 out of 5 by from Exhaustive check Reviews all aspects for reporting taxes and getting refund
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo is awesome and the customer care are also aw the customer care are also awesome , user friendly site
Date published: 2021-05-05
Rated 3 out of 5 by from Used it for years, but not all that thrilled I had to switch from PC version to Mac and found it cumbersome.
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax is Awesome First time ever filing taxes and it was such a smooth process! I had the help from my dad who had all of my information ready to go. Very efficient and straightforward process.
Date published: 2021-05-05
Rated 5 out of 5 by from I appreciate the TurboTax serrvice TurboTax is easy and answers my questions to understand what I need to do. I am 76 years old and easily frustrated and confused. They make it easy.
Date published: 2021-05-05
Rated 5 out of 5 by from It is very easy to use and I really like using it. My experience has always been good. I would like to have had it all my tax years.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo tax is Awesome Turbo tax was quick and accurate. I would recommend Turbotax to my family and friends.
Date published: 2021-05-05
Rated 1 out of 5 by from Disappointment with post-tax preparation follow up While TurboTax did a good job in the preparation of my wife's & my 2020 Federal and State income tax returns, the post-tax follow-up and customer support has been very disappointing given the confusion surrounding the changes that the IRS put in place on 3/11/2021 (American Rescue Plan). My 2020 Federal/TN State income taxes were submitted by a TurboTax rep on 3/14/21 way before the original tax deadline of 4/15/21. Henceforth, the IRS has taken too much from me. But TurboTax hasn't been able to adequately answer my queries as to when I can expect a refund from the IRS.
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 1817
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from I have used Turbo Tax for a number of years Tried electronic filing and failed due to a supposed 2019 AGI error. Pulled 2019 file and could not confirm error. Refiled electronically, same result. Have now printed out 2020 for manual filing, but no filing address is provided. Needless to say I am NOT HAPPY!
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax Good Did not engage with anyone at Turbo Tax. One suuggestion providing easy tool to keep track of gifting during the year.
Date published: 2021-05-05
Rated 5 out of 5 by from Exhaustive check Reviews all aspects for reporting taxes and getting refund
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo is awesome and the customer care are also aw the customer care are also awesome , user friendly site
Date published: 2021-05-05
Rated 3 out of 5 by from Used it for years, but not all that thrilled I had to switch from PC version to Mac and found it cumbersome.
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax is Awesome First time ever filing taxes and it was such a smooth process! I had the help from my dad who had all of my information ready to go. Very efficient and straightforward process.
Date published: 2021-05-05
Rated 5 out of 5 by from I appreciate the TurboTax serrvice TurboTax is easy and answers my questions to understand what I need to do. I am 76 years old and easily frustrated and confused. They make it easy.
Date published: 2021-05-05
Rated 5 out of 5 by from It is very easy to use and I really like using it. My experience has always been good. I would like to have had it all my tax years.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo tax is Awesome Turbo tax was quick and accurate. I would recommend Turbotax to my family and friends.
Date published: 2021-05-05
Rated 1 out of 5 by from Disappointment with post-tax preparation follow up While TurboTax did a good job in the preparation of my wife's & my 2020 Federal and State income tax returns, the post-tax follow-up and customer support has been very disappointing given the confusion surrounding the changes that the IRS put in place on 3/11/2021 (American Rescue Plan). My 2020 Federal/TN State income taxes were submitted by a TurboTax rep on 3/14/21 way before the original tax deadline of 4/15/21. Henceforth, the IRS has taken too much from me. But TurboTax hasn't been able to adequately answer my queries as to when I can expect a refund from the IRS.
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 1817