TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax as good as usual except Turbo Tax has always been quick, easy to use and my way of preparing taxes for well over twenty years. I have never liked the additional cost to eFile state returns. It is to everyone's advantage to eFile state returns, far quicker and easier for state and saves them big bucks in processing returns. Charging the taxpayer to save them money is ridiculous. This year TurboTax's login procedure had problems necessitating me to login as a guest in order to pay for the state eFiling. Shame on You!
Date published: 2023-04-17
Rated 1 out of 5 by from never again Paid for state return and did not submit due to some faulty bug in your program
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is a great tool! I have used turbo tax for eight years... could not do it without them!
Date published: 2023-04-17
Rated 4 out of 5 by from Its ok Pay attention and check many times for accuracy but it's free for the military so that's good.
Date published: 2023-04-17
Rated 5 out of 5 by from I like to us turbo tax because make me feel happy. I had a great experience using turbo tax because is easy and give you enough help to do it by yourself! thanks :)
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax is so expensive. I was charged to file my state taxes. WHY? I paid $173 to file both Federal and State. That is so expensive. Lower the prices TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by from turbotax is very easy to use 10 our of 10. I would recommend this to everyone!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from great service its easy to use. stress free. no problems encountered.
Date published: 2023-04-17
Rated 4 out of 5 by from Good but clunky I was happy to se that W-2s and 1099s can now be uploaded in PDF from local computer. It is totally annoying though to have to log in every time to make an in-app purchase even if I check the "Remember me" button.
Date published: 2023-04-17
Rated 5 out of 5 by from YAY! THANK YOU TEAM The Specialist was so helpful on the phone, as was her Lead! BOTH WERE AMAZING AND SHOULD be reconized....all 3 Turbo Tax ppl who helped were amazing
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1817
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax as good as usual except Turbo Tax has always been quick, easy to use and my way of preparing taxes for well over twenty years. I have never liked the additional cost to eFile state returns. It is to everyone's advantage to eFile state returns, far quicker and easier for state and saves them big bucks in processing returns. Charging the taxpayer to save them money is ridiculous. This year TurboTax's login procedure had problems necessitating me to login as a guest in order to pay for the state eFiling. Shame on You!
Date published: 2023-04-17
Rated 1 out of 5 by from never again Paid for state return and did not submit due to some faulty bug in your program
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is a great tool! I have used turbo tax for eight years... could not do it without them!
Date published: 2023-04-17
Rated 4 out of 5 by from Its ok Pay attention and check many times for accuracy but it's free for the military so that's good.
Date published: 2023-04-17
Rated 5 out of 5 by from I like to us turbo tax because make me feel happy. I had a great experience using turbo tax because is easy and give you enough help to do it by yourself! thanks :)
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax is so expensive. I was charged to file my state taxes. WHY? I paid $173 to file both Federal and State. That is so expensive. Lower the prices TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by from turbotax is very easy to use 10 our of 10. I would recommend this to everyone!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from great service its easy to use. stress free. no problems encountered.
Date published: 2023-04-17
Rated 4 out of 5 by from Good but clunky I was happy to se that W-2s and 1099s can now be uploaded in PDF from local computer. It is totally annoying though to have to log in every time to make an in-app purchase even if I check the "Remember me" button.
Date published: 2023-04-17
Rated 5 out of 5 by from YAY! THANK YOU TEAM The Specialist was so helpful on the phone, as was her Lead! BOTH WERE AMAZING AND SHOULD be reconized....all 3 Turbo Tax ppl who helped were amazing
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1817