TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Easy Taxes Was easy to input and easy to navigate and the software was good
Date published: 2021-05-06
Rated 5 out of 5 by from the easiest way to file Easy to complete and you can use their tax advisors if you have questions. I got a call back in 5 minutes . Also allows you to see which is the best way for you to file, my favorite feature.
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo Tax was easy and user-friendly Was great and user-friendly. Easy prompts for advice and suggestions. Was easy to follow, easy to access the different modules through the applications. Was very helpful and self-explanatory.
Date published: 2021-05-06
Rated 3 out of 5 by from Easy to use, but expensive! Easy to use, but so expensive! I could have paid for someone to do my taxes for the same price, and saved a lot of time!
Date published: 2021-05-06
Rated 4 out of 5 by from awesome quick and easy. first time user. the walkthrough was very helpful
Date published: 2021-05-06
Rated 5 out of 5 by from BEST TAX SERVICE EVER awesome service. so convenient and carla was an awesome expert and always willing to help
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo Tax is so easy to use I have used Turbo Tax for several years, and it just keeps getting easier. Highly recommend
Date published: 2021-05-06
Rated 1 out of 5 by from Very Frustrating! This was one of the most frustrating tax-year experiences we've ever had with Intuit TurboTax. It was confusing and kept taking us to forms instead of questions. It would be nice to be able to flip through to see the forms that we were filling out as an option. Some information did not save and we had to continually go back in and fill out those boxes. On the Smart Check, it would give us the fillable-PDF tax FORM (for example, Schedule C), but we wouldn't easily go back and correct that information in the format that TurboTax originally had when we were going through the process of filling out the taxes. We couldn't go back easily through to find where we made mistakes, which slowed the entire process down to a halt. We don't know what's happened this year that has made filing taxes so difficult, but TurboTax failed. Information was given after the fact rather than on the page we were filling out--and then the process had to be started again.
Date published: 2021-05-06
Rated 1 out of 5 by from TURBO TAX 2020 2020 TAX PROGRAM IS CONSIDERABLY MORE COMPLICATED TO USE. I SPENT AT LEAST TWICE AS MUCH TIME COMPLETING THE FORMS AS IN 2019 RETURN, YET MY 2020 INFORMATION IS MUCH MUCH SIMPLER. 2020 TURBO TAX FORM IS VERY DIFFICULT TO RETRACE THE INFRORMATION. I AM NOT SURE I WILL TURBO TAX FOR 2021.
Date published: 2021-05-06
Rated 5 out of 5 by from Turbotax is the easiest way to file It's so painless using turbo tax. I love using it to do my own taxes.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1816
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy Taxes Was easy to input and easy to navigate and the software was good
Date published: 2021-05-06
Rated 5 out of 5 by from the easiest way to file Easy to complete and you can use their tax advisors if you have questions. I got a call back in 5 minutes . Also allows you to see which is the best way for you to file, my favorite feature.
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo Tax was easy and user-friendly Was great and user-friendly. Easy prompts for advice and suggestions. Was easy to follow, easy to access the different modules through the applications. Was very helpful and self-explanatory.
Date published: 2021-05-06
Rated 3 out of 5 by from Easy to use, but expensive! Easy to use, but so expensive! I could have paid for someone to do my taxes for the same price, and saved a lot of time!
Date published: 2021-05-06
Rated 4 out of 5 by from awesome quick and easy. first time user. the walkthrough was very helpful
Date published: 2021-05-06
Rated 5 out of 5 by from BEST TAX SERVICE EVER awesome service. so convenient and carla was an awesome expert and always willing to help
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo Tax is so easy to use I have used Turbo Tax for several years, and it just keeps getting easier. Highly recommend
Date published: 2021-05-06
Rated 1 out of 5 by from Very Frustrating! This was one of the most frustrating tax-year experiences we've ever had with Intuit TurboTax. It was confusing and kept taking us to forms instead of questions. It would be nice to be able to flip through to see the forms that we were filling out as an option. Some information did not save and we had to continually go back in and fill out those boxes. On the Smart Check, it would give us the fillable-PDF tax FORM (for example, Schedule C), but we wouldn't easily go back and correct that information in the format that TurboTax originally had when we were going through the process of filling out the taxes. We couldn't go back easily through to find where we made mistakes, which slowed the entire process down to a halt. We don't know what's happened this year that has made filing taxes so difficult, but TurboTax failed. Information was given after the fact rather than on the page we were filling out--and then the process had to be started again.
Date published: 2021-05-06
Rated 1 out of 5 by from TURBO TAX 2020 2020 TAX PROGRAM IS CONSIDERABLY MORE COMPLICATED TO USE. I SPENT AT LEAST TWICE AS MUCH TIME COMPLETING THE FORMS AS IN 2019 RETURN, YET MY 2020 INFORMATION IS MUCH MUCH SIMPLER. 2020 TURBO TAX FORM IS VERY DIFFICULT TO RETRACE THE INFRORMATION. I AM NOT SURE I WILL TURBO TAX FOR 2021.
Date published: 2021-05-06
Rated 5 out of 5 by from Turbotax is the easiest way to file It's so painless using turbo tax. I love using it to do my own taxes.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1816