TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 2 out of 5 by
Gajjkdsk from
Do Not Believe the "Free" Tag Lines
The site is good and easy to follow. However, do not believe the tag lines advertising free services for filing tax returns, as that is not true. In the end, I paid $120 to file with them.
Date published: 2023-04-17
Rated 4 out of 5 by
MamaTR from
TURBO TAX IS SO EASY TO USE
I find TurboTax much easier to use than other tax software I have used.
Date published: 2023-04-17
Rated 4 out of 5 by
Marieliz from
TurboTax is simple to use!
I like how you can review and workout different financial kinks.
Date published: 2023-04-17
Rated 4 out of 5 by
Aaron1111 from
Turbotax simplifies taxes
Overall the interface was good with some decent help menus.
Date published: 2023-04-17
Rated 1 out of 5 by
null from
unflexible
I had events that needed changing and I could not go to specific lines and change the numbers.
Date published: 2023-04-17
Rated 5 out of 5 by
suzzie15 from
TurboTax easy to use for our age 70's
considering our age we have always been very pleased with this product. we have been using turbo tax for 15 years and have always been pleased. we hope to continue to use turbo tax in the furture into our 80's ???? with God's help. thank you.
Date published: 2023-04-17
Rated 5 out of 5 by
bubba_klang from
so easy
I had a really complicated tax filling and Turbo made it easy to sort through all the deductions for my small side hustle.
Date published: 2023-04-17
Rated 5 out of 5 by
Zonra from
Thank you, TurboTax
I was having the absolute worst anxiety about filing this year due to having a new form that I wasn't sure what to do with, but TurboTax made it very easy and got me through it without me feeling confused by anything in the end. Thanks!
Date published: 2023-04-17
Rated 5 out of 5 by
TerryToo25 from
Turbo Tax is a helpful, no stress tool for taxes
Turbo Tax service is a helpful, no stress tool for taxes.
Date published: 2023-04-17
Rated 5 out of 5 by
Lisa is not a CPA from
Repeated Review Needed
It asked me to review my savings and investment income 34 times. The same thing over and over. A lot of other redundancy, too. Also, It never prompted me to enter my 1099-C or the 1095-B for my child.
All TurboTax® Offerings Reviews - Page 1815
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Gajjkdsk from
Do Not Believe the "Free" Tag Lines
The site is good and easy to follow. However, do not believe the tag lines advertising free services for filing tax returns, as that is not true. In the end, I paid $120 to file with them.
Date published: 2023-04-17
Rated 4 out of 5 by
MamaTR from
TURBO TAX IS SO EASY TO USE
I find TurboTax much easier to use than other tax software I have used.
Date published: 2023-04-17
Rated 4 out of 5 by
Marieliz from
TurboTax is simple to use!
I like how you can review and workout different financial kinks.
Date published: 2023-04-17
Rated 4 out of 5 by
Aaron1111 from
Turbotax simplifies taxes
Overall the interface was good with some decent help menus.
Date published: 2023-04-17
Rated 1 out of 5 by
null from
unflexible
I had events that needed changing and I could not go to specific lines and change the numbers.
Date published: 2023-04-17
Rated 5 out of 5 by
suzzie15 from
TurboTax easy to use for our age 70's
considering our age we have always been very pleased with this product. we have been using turbo tax for 15 years and have always been pleased. we hope to continue to use turbo tax in the furture into our 80's ???? with God's help. thank you.
Date published: 2023-04-17
Rated 5 out of 5 by
bubba_klang from
so easy
I had a really complicated tax filling and Turbo made it easy to sort through all the deductions for my small side hustle.
Date published: 2023-04-17
Rated 5 out of 5 by
Zonra from
Thank you, TurboTax
I was having the absolute worst anxiety about filing this year due to having a new form that I wasn't sure what to do with, but TurboTax made it very easy and got me through it without me feeling confused by anything in the end. Thanks!
Date published: 2023-04-17
Rated 5 out of 5 by
TerryToo25 from
Turbo Tax is a helpful, no stress tool for taxes
Turbo Tax service is a helpful, no stress tool for taxes.
Date published: 2023-04-17
Rated 5 out of 5 by
Lisa is not a CPA from
Repeated Review Needed
It asked me to review my savings and investment income 34 times. The same thing over and over. A lot of other redundancy, too. Also, It never prompted me to enter my 1099-C or the 1095-B for my child.
All TurboTax® Offerings Reviews - Page 1815
Date published: 2023-04-17