TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 2 out of 5 by from Electronic Filing Purchased Turbo Tax CD, finished my taxes to find out I could not file online because my return included the QBI Form #8995. The Premier edition is for Investments & Rental Property so why wouldn't you be able to file online? Seems like your tech department needs to do some updating with the ability to file this online. I was told by someone on your support team that the only way to file online was to delete the QBI form which would cause me to loose the deduction. Why would you not state that on the information portion located on the back cover of the cd? I have been using TurboTax for several years but because of this issue both last year and again this year, I will be looking for alternatives in the upcoming tax seasons unless this issue is resolved. Thanks!
Date published: 2021-05-06
Rated 5 out of 5 by from Yay turbo tax! It was all just so taxy. So very very taxy. In fact, it was the taxiest. Just so much taxes.
Date published: 2021-05-06
Rated 4 out of 5 by from TurboTax is almost perfect, but could be better I've been using Turbo Tax for over 15 years and have had no issues until this year when I tried to import my stock transactions. Seems there is 1500 trxn limit and a cap on Total sales volume of less than $10,000,000. I had to call a service rep because I was shocked about this limitation. I'm using Premier so there is no excuse for this. Such an easy fix by adding another zero or too! Because of this limitation I had to spend over a week to try to get around this arbitrary limitation. I hope Intuit fixes this next year - 2022, as there are more people trading and if they don't, people will go elsewhere. Also, I wish Turbo Tax was 64 bit. 32 bit is so 1990s. Other than those two issues, I had no problems. Let's see what happens!!
Date published: 2021-05-06
Rated 5 out of 5 by from Wow, TurboTax is spectacular! First time user here. I had no idea that the program is so robust and helpful at every turn and click. Thanks, TT.
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo tax helped me I tried to file on my own through filling out the documents but was unable. Turbo Tax made it so much more simpler!
Date published: 2021-05-06
Rated 5 out of 5 by from Easy! I'm glad I can search my questions. It makes things easier.
Date published: 2021-05-06
Rated 5 out of 5 by from 5 Stars Love your products!! Really makes our financial life simple.
Date published: 2021-05-06
Rated 5 out of 5 by from better than adding nitrous and a blower..haha good as hell..love it...so easy....4 w2's... 2 1099's and a 1095...done in 20 mins...beautiful.
Date published: 2021-05-06
Rated 1 out of 5 by from Foeign Tax Paid too much for Turbo Tax Twice rejected- Turbo Tax said it was because of foreign tax paid issue, but offered no clue as to how to fix it.
Date published: 2021-05-06
Rated 3 out of 5 by from Used to be better Difficult to find help and Info on how to import it's Deductible.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1809
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Electronic Filing Purchased Turbo Tax CD, finished my taxes to find out I could not file online because my return included the QBI Form #8995. The Premier edition is for Investments & Rental Property so why wouldn't you be able to file online? Seems like your tech department needs to do some updating with the ability to file this online. I was told by someone on your support team that the only way to file online was to delete the QBI form which would cause me to loose the deduction. Why would you not state that on the information portion located on the back cover of the cd? I have been using TurboTax for several years but because of this issue both last year and again this year, I will be looking for alternatives in the upcoming tax seasons unless this issue is resolved. Thanks!
Date published: 2021-05-06
Rated 5 out of 5 by from Yay turbo tax! It was all just so taxy. So very very taxy. In fact, it was the taxiest. Just so much taxes.
Date published: 2021-05-06
Rated 4 out of 5 by from TurboTax is almost perfect, but could be better I've been using Turbo Tax for over 15 years and have had no issues until this year when I tried to import my stock transactions. Seems there is 1500 trxn limit and a cap on Total sales volume of less than $10,000,000. I had to call a service rep because I was shocked about this limitation. I'm using Premier so there is no excuse for this. Such an easy fix by adding another zero or too! Because of this limitation I had to spend over a week to try to get around this arbitrary limitation. I hope Intuit fixes this next year - 2022, as there are more people trading and if they don't, people will go elsewhere. Also, I wish Turbo Tax was 64 bit. 32 bit is so 1990s. Other than those two issues, I had no problems. Let's see what happens!!
Date published: 2021-05-06
Rated 5 out of 5 by from Wow, TurboTax is spectacular! First time user here. I had no idea that the program is so robust and helpful at every turn and click. Thanks, TT.
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo tax helped me I tried to file on my own through filling out the documents but was unable. Turbo Tax made it so much more simpler!
Date published: 2021-05-06
Rated 5 out of 5 by from Easy! I'm glad I can search my questions. It makes things easier.
Date published: 2021-05-06
Rated 5 out of 5 by from 5 Stars Love your products!! Really makes our financial life simple.
Date published: 2021-05-06
Rated 5 out of 5 by from better than adding nitrous and a blower..haha good as hell..love it...so easy....4 w2's... 2 1099's and a 1095...done in 20 mins...beautiful.
Date published: 2021-05-06
Rated 1 out of 5 by from Foeign Tax Paid too much for Turbo Tax Twice rejected- Turbo Tax said it was because of foreign tax paid issue, but offered no clue as to how to fix it.
Date published: 2021-05-06
Rated 3 out of 5 by from Used to be better Difficult to find help and Info on how to import it's Deductible.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1809