TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great product and pretty easy to use Great product that is pretty easy to use and help from live rep was great. Will be using again next year.
Date published: 2021-05-06
Rated 5 out of 5 by from 2020 DONE I have never been disappointed with TT in the 10 years I have used them.My whole family uses TT now!
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo tax is great! The filing experience I’ve had over the past three years with TT have always been very easy. This was the first year I filed with a live expert. And it was better than I expected. My tax expert was knowledgeable, and got me back a better refund than I expected. I will definitely be back next year.
Date published: 2021-05-06
Rated 5 out of 5 by from TurboTax is my GO-TO Tax Preparer I decided to use TurboTax's tax preparation assistants this year. It was the best decision I made, especially since I was a resident in a new state. I will keep returning to TurboTax as I have NEVER has issue with them or the company losing my data or misusing my information. I pray they continue this safe practice as I will keep returning.
Date published: 2021-05-06
Rated 1 out of 5 by from Return rejected by Federal and State a 0.52 cent entry in Foreign Tax Paid of 1099-D is causing the return to be rejected. Turbo was no help in resolving. The system referred me to a web site where 55 people said they were having a similar problem - system bug! No person to talk to! I've been using Turbo for 25 years plus.
Date published: 2021-05-06
Rated 4 out of 5 by from Awesome as Joseph did Constant communication is key to the success of this expérience as Joseph did
Date published: 2021-05-06
Rated 4 out of 5 by from V good, could improve for persons outside the US Very easy to use the product. Glad the e-filing works from outside the US. Couldn't use audit shield since US/CA only. Needed to provide phone number from family member in US to e-file.
Date published: 2021-05-06
Rated 5 out of 5 by from Turbotax is great One thing that I wish you could do is keep me up to date as I am filling out the forms. I forgot that a portion SS income is not taxable. When I printed out the IRS form, it was less than what I thought was my original income . I had to manually compare these to reconcile.
Date published: 2021-05-06
Rated 5 out of 5 by from gets the job done every year. been using Turbo Tax for years, won't use any other.
Date published: 2021-05-06
Rated 5 out of 5 by from amazing They helped me out every step of the way no complaints.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1801
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great product and pretty easy to use Great product that is pretty easy to use and help from live rep was great. Will be using again next year.
Date published: 2021-05-06
Rated 5 out of 5 by from 2020 DONE I have never been disappointed with TT in the 10 years I have used them.My whole family uses TT now!
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo tax is great! The filing experience I’ve had over the past three years with TT have always been very easy. This was the first year I filed with a live expert. And it was better than I expected. My tax expert was knowledgeable, and got me back a better refund than I expected. I will definitely be back next year.
Date published: 2021-05-06
Rated 5 out of 5 by from TurboTax is my GO-TO Tax Preparer I decided to use TurboTax's tax preparation assistants this year. It was the best decision I made, especially since I was a resident in a new state. I will keep returning to TurboTax as I have NEVER has issue with them or the company losing my data or misusing my information. I pray they continue this safe practice as I will keep returning.
Date published: 2021-05-06
Rated 1 out of 5 by from Return rejected by Federal and State a 0.52 cent entry in Foreign Tax Paid of 1099-D is causing the return to be rejected. Turbo was no help in resolving. The system referred me to a web site where 55 people said they were having a similar problem - system bug! No person to talk to! I've been using Turbo for 25 years plus.
Date published: 2021-05-06
Rated 4 out of 5 by from Awesome as Joseph did Constant communication is key to the success of this expérience as Joseph did
Date published: 2021-05-06
Rated 4 out of 5 by from V good, could improve for persons outside the US Very easy to use the product. Glad the e-filing works from outside the US. Couldn't use audit shield since US/CA only. Needed to provide phone number from family member in US to e-file.
Date published: 2021-05-06
Rated 5 out of 5 by from Turbotax is great One thing that I wish you could do is keep me up to date as I am filling out the forms. I forgot that a portion SS income is not taxable. When I printed out the IRS form, it was less than what I thought was my original income . I had to manually compare these to reconcile.
Date published: 2021-05-06
Rated 5 out of 5 by from gets the job done every year. been using Turbo Tax for years, won't use any other.
Date published: 2021-05-06
Rated 5 out of 5 by from amazing They helped me out every step of the way no complaints.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1801