TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Excellent for a first time filer. Extremely streamlined and easy to use. It made the entire process a lot less daunting, especially as a first time tax filer.
Date published: 2021-05-06
Rated 5 out of 5 by from Awesome! Very easy to use, and they help me understand everything.
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo Tax is great! takes the guess work out of filing taxes and double checks for changes
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo Tax Easy to use. The set up and format helps you organize the supporting documents.
Date published: 2021-05-06
Rated 1 out of 5 by from Update requiring reentry of registration Completed my taxes in February then waited until now to file ( since I had to pay ). lost or misplaced my CD case with registration key, and had to purchase another to complete my taxes.
Date published: 2021-05-06
Rated 4 out of 5 by from turbo tax works they helped as much as they could and i was able to get my taxes finished
Date published: 2021-05-06
Rated 5 out of 5 by from easy to use. i did not engage w2ith I did not engage with anyone.
Date published: 2021-05-06
Rated 5 out of 5 by from Only one hitch The only form that was not clearly marked and difficult to navigate was the "Credits" work page dealing with Stimulus Payments received.
Date published: 2021-05-06
Rated 5 out of 5 by from TURBO IS THE WAY TO GO FOR SENIORS I'M A SENIOR CITIZEN AND I FOUND IT VERY EASY TO UNDERSTAND AND FILE.
Date published: 2021-05-06
Rated 3 out of 5 by from Hard to read The print is too small for older eyes to read easily - and there is a LOT of reading to do. Seriously, would it kill you to use 12 point font instead of 8 point? At least a browser as the ability to enlarge the screen / fonts. Why can't you make that option available in your tax program for those of us who no longer have 20-year-old eyes. The help files on the side would be much more helpful with a larger and more readable font. A lot of research has been done on the most readable fonts for dyslexics and low vision people; have your programmers become acquainted with some of the research which is well-known to educators and web designers who follow the W3C guidelines for accessibility.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1788
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent for a first time filer. Extremely streamlined and easy to use. It made the entire process a lot less daunting, especially as a first time tax filer.
Date published: 2021-05-06
Rated 5 out of 5 by from Awesome! Very easy to use, and they help me understand everything.
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo Tax is great! takes the guess work out of filing taxes and double checks for changes
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo Tax Easy to use. The set up and format helps you organize the supporting documents.
Date published: 2021-05-06
Rated 1 out of 5 by from Update requiring reentry of registration Completed my taxes in February then waited until now to file ( since I had to pay ). lost or misplaced my CD case with registration key, and had to purchase another to complete my taxes.
Date published: 2021-05-06
Rated 4 out of 5 by from turbo tax works they helped as much as they could and i was able to get my taxes finished
Date published: 2021-05-06
Rated 5 out of 5 by from easy to use. i did not engage w2ith I did not engage with anyone.
Date published: 2021-05-06
Rated 5 out of 5 by from Only one hitch The only form that was not clearly marked and difficult to navigate was the "Credits" work page dealing with Stimulus Payments received.
Date published: 2021-05-06
Rated 5 out of 5 by from TURBO IS THE WAY TO GO FOR SENIORS I'M A SENIOR CITIZEN AND I FOUND IT VERY EASY TO UNDERSTAND AND FILE.
Date published: 2021-05-06
Rated 3 out of 5 by from Hard to read The print is too small for older eyes to read easily - and there is a LOT of reading to do. Seriously, would it kill you to use 12 point font instead of 8 point? At least a browser as the ability to enlarge the screen / fonts. Why can't you make that option available in your tax program for those of us who no longer have 20-year-old eyes. The help files on the side would be much more helpful with a larger and more readable font. A lot of research has been done on the most readable fonts for dyslexics and low vision people; have your programmers become acquainted with some of the research which is well-known to educators and web designers who follow the W3C guidelines for accessibility.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1788