TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from YAY! THANK YOU TEAM The Specialist was so helpful on the phone, as was her Lead! BOTH WERE AMAZING AND SHOULD be reconized....all 3 Turbo Tax ppl who helped were amazing
Date published: 2023-04-17
Rated 1 out of 5 by from Not free to File; full fees hard for me to find Seemingly not free to Federal or State; full fees were for me to find. Not all forms can be filled out electronically, even if you have to print and file them separately (i.e., Form 709)
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is very easy and helps with everything! My first time filing taxes and it was way easier than expected using TurboTax it really held my hand throughout this whole process. 10/10 recommend
Date published: 2023-04-17
Rated 4 out of 5 by from very good, easy to use easy to use do not want to say anymore you are too nosie
Date published: 2023-04-17
Rated 5 out of 5 by from i like turbotax Easy to use, great program, thanks turbotax. I always use it from year to year, it is a great program.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Live Assisted I've used Turbo Tax previously without assistance. I had some new things that I didn't know how to work through this year. I spoke with Jennifer when I got started. She was pleasant and helpful and got me going in the right direction. I began filling in all of the information and when I got stuck and had questions, I reached out again. This time I spoke with Wayne who saved me from many more hours of worrying and overthinking things. He also gave me great advice that will help me in doing my returns in the future. He stuck with me until I was done to make sure I was good. Thank you both!
Date published: 2023-04-17
Rated 5 out of 5 by from FAST AND QUICK Turbo tax is fast and convenient. I would definitely recommend.
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo tax did not allow me to choose which returns This was a catastrophe as i only wanted to file federal returns. The state returns were not ready and this is going to cause a problem. your instructions were not intuitive.
Date published: 2023-04-17
Rated 5 out of 5 by from TURBOTAX IS DONE MY EXPERIENCE WITH THE AGENTE NIRESHA WAS MORE THAN WOUNDERFUL!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Great experience filing my taxes with Turbotax Turbotax made filing my taxes very easy. TurboTax's interface is intuitive and easy to use, making it accessible for people of all ages and backgrounds. It guides users through the tax preparation process step-by-step, and provides helpful explanations and tips along the way.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1788
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from YAY! THANK YOU TEAM The Specialist was so helpful on the phone, as was her Lead! BOTH WERE AMAZING AND SHOULD be reconized....all 3 Turbo Tax ppl who helped were amazing
Date published: 2023-04-17
Rated 1 out of 5 by from Not free to File; full fees hard for me to find Seemingly not free to Federal or State; full fees were for me to find. Not all forms can be filled out electronically, even if you have to print and file them separately (i.e., Form 709)
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is very easy and helps with everything! My first time filing taxes and it was way easier than expected using TurboTax it really held my hand throughout this whole process. 10/10 recommend
Date published: 2023-04-17
Rated 4 out of 5 by from very good, easy to use easy to use do not want to say anymore you are too nosie
Date published: 2023-04-17
Rated 5 out of 5 by from i like turbotax Easy to use, great program, thanks turbotax. I always use it from year to year, it is a great program.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Live Assisted I've used Turbo Tax previously without assistance. I had some new things that I didn't know how to work through this year. I spoke with Jennifer when I got started. She was pleasant and helpful and got me going in the right direction. I began filling in all of the information and when I got stuck and had questions, I reached out again. This time I spoke with Wayne who saved me from many more hours of worrying and overthinking things. He also gave me great advice that will help me in doing my returns in the future. He stuck with me until I was done to make sure I was good. Thank you both!
Date published: 2023-04-17
Rated 5 out of 5 by from FAST AND QUICK Turbo tax is fast and convenient. I would definitely recommend.
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo tax did not allow me to choose which returns This was a catastrophe as i only wanted to file federal returns. The state returns were not ready and this is going to cause a problem. your instructions were not intuitive.
Date published: 2023-04-17
Rated 5 out of 5 by from TURBOTAX IS DONE MY EXPERIENCE WITH THE AGENTE NIRESHA WAS MORE THAN WOUNDERFUL!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Great experience filing my taxes with Turbotax Turbotax made filing my taxes very easy. TurboTax's interface is intuitive and easy to use, making it accessible for people of all ages and backgrounds. It guides users through the tax preparation process step-by-step, and provides helpful explanations and tips along the way.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1788