TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
lala00084 from
TurboTax made it easy!
You just answer all the questions and plug in the deduction amounts and the forms and schedule C's are filled out for you. No second guessing on any deduction or question, because TurboTax makes it easy to understand each deduction and the questions they ask are very simple... as long as you did your tax preparation and came prepared with your expense information... then you can just plug and chug!
Date published: 2023-04-17
Rated 5 out of 5 by
Laura was very nice to me from
This is so good and easy to use
Laura was very friendly and knowledgeable about the app.
Date published: 2023-04-17
Rated 5 out of 5 by
ernest_c from
best free tax prep
quick and easy to use! much better than taxact i used to use.
Date published: 2023-04-17
Rated 3 out of 5 by
Mightykoala268 from
Didn't know how much I was paying
I didnt know how much I was going to be paying for the service until AFTER I put my card in... so what a surprise of over $100 on fees, when I thought it was $59.
Date published: 2023-04-17
Rated 3 out of 5 by
I hate surveys 2023 from
It was glitchy this year!
It was glitchy this year with frustrations earlier in the process. When asked what's new, it didn't ask me any of the questions pertaining to the new scenario, such as buying a new home.
Date published: 2023-04-17
Rated 5 out of 5 by
sonjapresley from
its quick and easy
its easy i really like how it does work for you!!!
Date published: 2023-04-17
Rated 5 out of 5 by
jud23 from
simple to use
easy to follow instructions provides explanations when needed
Date published: 2023-04-17
Rated 5 out of 5 by
Nick From Illinois from
My 10 Year Anniversary with TurboTax
Turbotax has been letting me complete my income taxes with ease at the comfort of my own home for 10 years now. Here's to another 10!
Date published: 2023-04-17
Rated 5 out of 5 by
Gatoslocos from
TurboTax saves me lots of time
TurboTax asks lots of questions but seems to work flawlessly and definitely saves me lots of time!
Date published: 2023-04-17
Rated 5 out of 5 by
FrozenInAK from
TurboTax is so easy to use.
Using TurboTax for many years and like the ease of use. I miss the cd's now and first time I've used online. Guess this is the wave of the future. Next year's tax forms will be easy to transfer last year's information once I sign on to do next year's tax return.
All TurboTax® Offerings Reviews - Page 1784
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
lala00084 from
TurboTax made it easy!
You just answer all the questions and plug in the deduction amounts and the forms and schedule C's are filled out for you. No second guessing on any deduction or question, because TurboTax makes it easy to understand each deduction and the questions they ask are very simple... as long as you did your tax preparation and came prepared with your expense information... then you can just plug and chug!
Date published: 2023-04-17
Rated 5 out of 5 by
Laura was very nice to me from
This is so good and easy to use
Laura was very friendly and knowledgeable about the app.
Date published: 2023-04-17
Rated 5 out of 5 by
ernest_c from
best free tax prep
quick and easy to use! much better than taxact i used to use.
Date published: 2023-04-17
Rated 3 out of 5 by
Mightykoala268 from
Didn't know how much I was paying
I didnt know how much I was going to be paying for the service until AFTER I put my card in... so what a surprise of over $100 on fees, when I thought it was $59.
Date published: 2023-04-17
Rated 3 out of 5 by
I hate surveys 2023 from
It was glitchy this year!
It was glitchy this year with frustrations earlier in the process. When asked what's new, it didn't ask me any of the questions pertaining to the new scenario, such as buying a new home.
Date published: 2023-04-17
Rated 5 out of 5 by
sonjapresley from
its quick and easy
its easy i really like how it does work for you!!!
Date published: 2023-04-17
Rated 5 out of 5 by
jud23 from
simple to use
easy to follow instructions provides explanations when needed
Date published: 2023-04-17
Rated 5 out of 5 by
Nick From Illinois from
My 10 Year Anniversary with TurboTax
Turbotax has been letting me complete my income taxes with ease at the comfort of my own home for 10 years now. Here's to another 10!
Date published: 2023-04-17
Rated 5 out of 5 by
Gatoslocos from
TurboTax saves me lots of time
TurboTax asks lots of questions but seems to work flawlessly and definitely saves me lots of time!
Date published: 2023-04-17
Rated 5 out of 5 by
FrozenInAK from
TurboTax is so easy to use.
Using TurboTax for many years and like the ease of use. I miss the cd's now and first time I've used online. Guess this is the wave of the future. Next year's tax forms will be easy to transfer last year's information once I sign on to do next year's tax return.
All TurboTax® Offerings Reviews - Page 1784
Date published: 2023-04-17